New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is a joke honestly. Been waiting 6 weeks for them to fix an error THEY made on my claim. Every time I call I get a different answer about processing times. Don't hold your breath for any consistency.

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I feel you on the phone calls. Spent hours on hold just to get disconnected. Someone told me about claimyr.com that helps you actually reach an agent - watched their demo video at https://youtu.be/qyftW-mnTNI and it seems legit. Might be worth trying if you need to check on your specific delay.

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OMG same situation here! Filed 10 days ago and just sitting here refreshing my account every few hours like it's going to magically update. The waiting is the worst part because you don't know if you did something wrong or if it's just normal processing time.

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The waiting is definitely stressful, but checking constantly won't speed it up. NYS Department of Labor typically updates accounts once daily, usually in the evening. Focus on completing your weekly claims if those become available.

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Wait, I thought FUTA was something we paid as employees? I've been so confused about all these unemployment taxes. My adjudication has been going on for a month and nobody at NYS Department of Labor will explain anything to me!

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I had trouble reaching NYS Department of Labor too until I found claimyr.com - they help you actually get through to an agent by phone. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of trying to call myself.

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The whole unemployment tax system is such a mess. Employers are supposed to pay FUTA but half of them don't even understand their obligations. Then when workers need benefits, we're the ones who suffer from their incompetence.

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agreed, went through this nightmare last year with my former company

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If you're having trouble getting through to check on your claim status, I had success using Claimyr (claimyr.com) to connect with an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Much easier than trying to call the regular number and getting hung up on.

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Is that legit? I've been calling for days and can never get through to anyone.

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Yeah it's real, they basically handle the calling for you and connect you when an agent is available. Saved me hours of redialing.

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The 10 day thing is misleading because employers can also contest your claim even after responding initially. Had mine dragged out for 6 weeks because my employer kept submitting additional 'evidence' about my termination. NYS Department of Labor has to review everything they send.

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ugh that sounds awful! did you eventually get approved or are you still fighting it?

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Just want to add that I had trouble reaching NYS Department of Labor to ask about this exact question when I was laid off. Spent hours on hold. Finally used this service called Claimyr (claimyr.com) that connected me to an actual agent in like 10 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Really helpful when you need to talk to someone about your specific situation rather than guessing.

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Thanks for the tip! I might need that if I have issues with my claim. Did they charge you a lot for the service?

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It was worth it for me to get answers quickly instead of stressing about whether I was doing everything right. Much better than sitting on hold for hours.

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One more thing to consider - if you're hoping they might hire you back, filing for unemployment actually shows you're being responsible about your finances during the layoff period. Most reasonable employers understand that people need benefits when they're laid off. It's not personal, it's just how the system works.

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I had a similar situation last year and got so stressed about this! The NYS Department of Labor phone lines were impossible to get through to ask questions. I finally found this service called Claimyr (claimyr.com) that helped me actually talk to someone at NYS Department of Labor about my specific situation. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made such a difference to get clear answers instead of guessing.

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How much does something like that cost though? Seems like we shouldn't have to pay extra just to talk to NYS Department of Labor about our own claims.

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I get the frustration but honestly it was worth it for the peace of mind. Way better than spending weeks calling and getting nowhere or making mistakes on my claims.

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ugh this whole system is so confusing!! why cant they just explain things clearly on the website instead of making us guess?? ive been unemployed since november and STILL dont understand half the terminology they use

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I feel you! The my.ny.gov portal is not user-friendly at all. Just keep documenting everything and when in doubt, report it. Better safe than sorry with NYS Department of Labor.

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