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If you're having trouble getting through to NYS Department of Labor to check on your adjudication status, I used a service called Claimyr that helped me reach an actual agent. You can check them out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to call for weeks and they got me through to someone who could explain exactly what documentation the employer had submitted and what I needed to provide for my defense.
The whole misconduct thing is so subjective it's ridiculous. I've seen people get denied for the most minor stuff while others who actually deserved to be fired somehow get approved. The system is a joke and employers know they can just claim misconduct for anything and make you jump through hoops to prove otherwise.
If you're having trouble reaching NYS Department of Labor to ask about job training programs or get specific guidance on job search strategies, I had good luck with a service called Claimyr (claimyr.com). They helped me get through to an actual agent when I couldn't get past the busy signals. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it much easier to get answers about available resources.
I had trouble getting through to NYS Department of Labor on the phone when I had questions about my salaried position eligibility. Kept getting disconnected after waiting 2+ hours. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent in like 15 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Definitely worth it if you need to talk to someone directly about your specific situation.
Just to add - if you're seeing news about unemployment percentages going up, that might actually mean MORE competition for jobs which could affect your job search requirements. NYS Department of Labor requires you to make 3 job contacts per week and document them in your work search log.
This whole system is so confusing! Why can't they just tell us this stuff upfront instead of making us guess about everything??
Kai Santiago
The whole system is rigged against workers. Employers know most people can't afford to fight these contests so they just lie and hope you give up. I've seen companies claim 'misconduct' for everything from being 5 minutes late to disagreeing with management. It's disgusting.
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Mary Bates
•While employer abuse definitely happens, NYS Department of Labor does investigate these claims thoroughly. The adjudication process exists specifically to sort out legitimate claims from fraudulent ones.
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Lim Wong
Don't give up! I went through this last year and it took 6 weeks but I eventually won my appeal. Document everything and be prepared for your phone interview with specific dates and details.
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