New York Unemployment

Pay nothing until a live NYDOL agent is on the phone with you.

Can't reach New York Unemployment? Claimyr calls for you, so you don't have to wait on hold.

$19.99StandardOne price
$0 upfront. We only hold your card.
No live agent, no charge.

$19.99 is charged only once a live NYDOL agent is on the phone with you.

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call
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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just make sure you show up on time and dress professionally even if it's by phone. I almost missed mine because I thought it was the next day. Also they record everything so don't ramble or get emotional even if the employer's lawyer says stuff that makes you mad.

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Wait, there might be a lawyer there? I thought it would just be me and the judge.

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Your employer can have representation but many don't bother for appeal hearings. Don't worry about it - just focus on presenting your facts clearly.

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omg yes this!! i had to do an appeal too and it was SO stressful but i won! the main thing is dont let them make you feel bad about quitting. if your boss was really harassing you then you had good cause period. i wish i had saved more evidence though so definitely try to get those HR records if you can

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The system is designed to make it as hard as possible to get help when you need it most. I went through this same runaround when my benefits ended and it took MONTHS to get a straight answer about whether I could refile. By then I was already behind on everything.

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just keep applying to jobs and hope something comes through soon, thats all any of us can do really

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Just want to add that even after you submit your application, you MUST file your first weekly claim within the same week or you'll lose that week's benefits. Don't wait for approval - start filing weekly claims immediately after your application is submitted.

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honestly the nys department of labor system is so outdated, mine crashed 3 times during application but i just kept starting over until it went through

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I was struggling to reach anyone at NYS Department of Labor about a similar income reporting question for weeks. Kept getting disconnected or stuck on hold for hours. Finally found this service called Claimyr (claimyr.com) that actually gets you through to a real agent. There's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Literally got connected within 20 minutes and got my question answered. Might be worth checking out if you need to clarify anything with them directly.

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how much does that cost though? seems like something that should be free

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I mean, yeah, calling should be free but when you can't get through for weeks and your benefits are at stake, sometimes you need other options. The peace of mind was worth it for me.

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The whole system is ridiculous. You're trying to work and support yourself and they make it so complicated to figure out what to report. I spent 3 hours on hold last week just to ask about reporting some gig work income and never got through to anyone. Meanwhile they expect perfect compliance or they'll come after you for overpayments. It's like they set you up to fail.

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totally agree, the nys department of labor makes everything so confusing on purpose

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The whole system is so unnecessarily complicated! Like why do we need federal AND state taxes for unemployment? Just make it simple for crying out loud. No wonder people get confused about what affects what.

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totally agree with the confusion! when i first filed i thought all unemployment money came from the federal government lol. had to learn the hard way that each state runs its own program

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