New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

The system drives me CRAZY with stuff like this! Why can't they just clearly post holiday schedules somewhere obvious? I spent 30 minutes looking through their site trying to figure out the same thing last year.

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File as normal, payment might be delayed. That's it. Simple.

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wait can you work part time and still get benefits?? maybe that would help boost your income

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Yes, you can work part-time while collecting UI. NYS Department of Labor uses a formula - if you earn less than your weekly benefit amount, you'll still get partial benefits. But you must report all earnings on your weekly claim.

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I'm in the same boat... $194 per week doesn't even cover groceries for my family. This is so stressful, what if I calculated something wrong when I applied? Can they reduce it even more if they find an error? I keep checking my account obsessively.

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Don't panic! If there was an error in your favor, they'd send an overpayment notice. Focus on verifying your base period wages are correct and look into the dependency benefit if you have kids.

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just look at the bureau of labor statistics website they have all this stuff broken down by state and demographics

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I actually had to research this for my thesis last year and what I found was really eye-opening. The NYS Department of Labor data shows persistent gaps, but you also need to consider underemployment and labor force participation rates, not just unemployment. Some groups might have lower unemployment but also lower overall participation in the workforce. Also make sure you're comparing apples to apples - age-adjusted rates give you a clearer picture.

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Underemployment is such an important point I hadn't considered. Did you find that data in the same NYS Department of Labor reports or did you have to look elsewhere?

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I had issues reaching NYS Department of Labor when my employer contested my claim and I needed to check the status. Regular phone lines were always busy. I found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful when I could actually talk to someone about my adjudication.

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how much does something like that cost? sounds too good to be true

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It's worth checking out their site for current info. For me it was definitely worth it to avoid sitting on hold for hours just to get disconnected.

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The whole system is designed to make it hard for workers! Employers know they can slow down the process by contesting legitimate claims. Even if you eventually win, they've made you suffer for weeks without income. It's disgusting how they protect businesses over people who just lost their jobs.

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same thing happened to my friend, took 2 months to get approved

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Don't let the system intimidate you! I was terrified when I first filed but it's actually pretty straightforward once you get the hang of it. The unemployment claim process has these main steps: 1) File your initial claim with work history and reason for separation 2) Wait for determination letter 3) File weekly claims every week 4) Complete job search activities 5) Get paid if everything's approved. The NYS Department of Labor has improved their online system a lot since COVID so it's much more user-friendly now.

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lol 'user friendly' - clearly you haven't tried calling them lately. the phone system is a nightmare and half the time the website crashes when you're trying to file your weekly claim

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To add to what others said - your unemployment claim also determines your weekly benefit amount based on your past earnings. The NYS Department of Labor looks at your wages from the last 18 months and calculates roughly half your average weekly wage, up to the maximum benefit amount. Right now in 2025 the max is around $530 per week. You can collect for up to 26 weeks typically, though this can vary based on economic conditions.

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Wait, they look at 18 months of wages? What if I only worked at this job for 6 months?

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They'll look at all your jobs during that base period. If you don't have enough work history, you might not qualify for regular unemployment benefits. There are specific earnings requirements you need to meet.

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