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just want to add that you need to file weekly claims every week even after your initial application to keep getting benefits. lots of people forget this step and then wonder why their payments stopped
ugh the whole unemployment system is such a pain. took forever for my claim to get approved and then they randomly put me in adjudication for like 3 weeks with no explanation. just be prepared for potential delays and headaches with NYS Department of Labor
I had a nightmare trying to reach someone at NYS Department of Labor to clarify my situation when I was between categories. Spent weeks calling and getting disconnected. Finally found this service called Claimyr (claimyr.com) that actually got me through to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when I needed to verify my claim status.
To answer your follow-up question - yes, you need to continue your job search even while working reduced hours. You'll report your earnings when you file your weekly claims, and NYS Department of Labor will calculate your partial benefit amount. If you're having trouble getting through to them for specific questions about your situation, I recently discovered this service called Claimyr (claimyr.com) that helps people actually reach unemployment agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.
I was struggling to reach anyone at NYS Department of Labor about a similar income reporting question for weeks. Kept getting disconnected or stuck on hold for hours. Finally found this service called Claimyr (claimyr.com) that actually gets you through to a real agent. There's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Literally got connected within 20 minutes and got my question answered. Might be worth checking out if you need to clarify anything with them directly.
The whole system is ridiculous. You're trying to work and support yourself and they make it so complicated to figure out what to report. I spent 3 hours on hold last week just to ask about reporting some gig work income and never got through to anyone. Meanwhile they expect perfect compliance or they'll come after you for overpayments. It's like they set you up to fail.
Hailey O'Leary
Just want to add that even after you submit your application, you MUST file your first weekly claim within the same week or you'll lose that week's benefits. Don't wait for approval - start filing weekly claims immediately after your application is submitted.
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Cedric Chung
honestly the nys department of labor system is so outdated, mine crashed 3 times during application but i just kept starting over until it went through
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