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I had such a hard time getting through to NYS Department of Labor to ask questions like this when I was on unemployment. If you need to talk to someone about your specific situation, I found this service called Claimyr (claimyr.com) that actually gets you through to a real agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call.
Make sure you understand the difference between quitting and constructive discharge! If you were forced to quit due to unsafe conditions, that's constructive discharge and you should be eligible for benefits. Bring any witnesses if possible - former coworkers who can testify about the conditions. Also check if your state has specific laws about workplace safety that your employer violated.
If you're having trouble reaching NYS Department of Labor to ask about job training programs or get specific guidance on job search strategies, I had good luck with a service called Claimyr (claimyr.com). They helped me get through to an actual agent when I couldn't get past the busy signals. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made it much easier to get answers about available resources.
This whole system is ridiculous! Why do they need some random account number that employers hide from us? I worked there for 3 years and never once saw this mysterious number anywhere. Just another way to make filing claims impossible.
QuantumQuester
The whole system is a mess honestly. They say 2-3 weeks but I've seen people wait months because of stupid technicalities. Make sure you have all your documentation ready and pray nothing gets flagged for review.
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Yara Nassar
Good luck! The waiting is the worst part but once it starts coming it's regular. Just stay on top of your weekly claims.
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