New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The system is completely broken. I've been waiting 5 weeks and when I finally got through to someone they told me my employer contested my claim but nobody bothered to tell me! You have to be your own advocate because NYS Department of Labor won't keep you informed of anything.

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Oh no, how do I find out if my employer contested it? The restaurant is completely closed so I don't know who would even be handling that.

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Check your employer information in the system to see if there are any flags or notes. For a business closure, NYS Department of Labor should be able to verify that independently through state business records, which might actually speed up your claim once they do that verification. Keep filing your weekly claims even while it's under review - you can get backpay for those weeks once approved.

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Lim Wong

I had trouble reaching NYS Department of Labor to ask similar questions about employer obligations. Ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent who explained the whole funding system. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped clear up my confusion about who pays what.

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That's interesting, I always just waited on hold forever when I needed to talk to someone at NYS Department of Labor.

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The system is designed so that employees who lose their jobs through no fault of their own can get temporary income support. Employers know this cost is part of doing business. Don't feel guilty about using a safety net that exists specifically for situations like yours!

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The system is SO broken! 26 weeks isn't enough time to find decent work in this economy. They expect you to take any minimum wage job just to get off benefits. Meanwhile they're making it harder and harder to even qualify in the first place!

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I feel you on this. The job market is rough right now and 26 weeks goes by fast when you're actually trying to find something good.

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Wait, are we talking about regular unemployment or standby? Because standby has different rules. I was on standby for my union job and that was different timing.

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Val Rossi

OP is talking about regular UI benefits, not standby. Standby is for temporary layoffs where you expect to be called back. Regular unemployment is when you're fully separated from your job and actively seeking new work.

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Omar Zaki

I had a similar situation where I couldn't reach anyone at NYS Department of Labor to explain my side when my employer contested my claim. The phone lines are always busy and I kept getting hung up on. I ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful for explaining my situation properly instead of just waiting weeks for them to decide without hearing from me.

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That sounds useful. How long did it take to get through to someone?

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Just file the claim ASAP. Even if they deny it initially you can appeal. Don't let the fear of getting denied stop you from trying. The worst they can say is no but if you don't apply you definitely won't get anything.

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If you're having trouble getting through to NYS Department of Labor to check on your claim status, I found this service called Claimyr that actually got me connected to an agent when I couldn't get through on my own. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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How much does something like that cost? Seems like they'd charge a lot for something the state should provide for free

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It's worth checking out their site for pricing, but honestly when you're dealing with delayed benefits it pays for itself quickly. I was stuck in adjudication for weeks.

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Grace Lee

The whole system is so backwards! Why should there be a waiting week when people need money immediately after losing their job? And don't get me started on how they side with employers on attendance issues even when people have legitimate reasons for missing work.

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totally agree, the waiting week thing makes no sense when bills don't wait

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