New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor by phone to ask about your rate, I had success using Claimyr (claimyr.com) to actually connect with someone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than sitting on hold for hours when you need specific account information like tax rates.

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never heard of this service before, does it actually work for employer questions or just claimant stuff?

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I used it for an employer issue when I couldn't figure out my quarterly reporting requirements. Worked fine for getting connected to the right department.

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Your rate can change year to year based on your experience rating so make sure you're using the current year's rate notice. Don't use last year's rate by mistake or you'll have to file corrections later.

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basically if its not your fault you can get it, if it is your fault you cant. pretty simple

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This reminds me of when I got let go from my office job three years ago. They said it was 'restructuring' but I always wondered if it was really performance related. Either way, I qualified for benefits and it helped me get through until I found something new. The uncertainty was the worst part though.

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I'm going through the exact same thing right now! Filed 10 days ago and still showing eligibility determination. It's so stressful not knowing what's happening. Did you have any issues with your employer information when you filed?

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No issues that I know of - everything seemed to go through smoothly when I filed. Hopefully we both hear something soon!

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just wait it out, they'll get to it eventually. the system is backed up from all the people filing claims

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I had a similar situation trying to get through to someone at NYS Department of Labor about this exact issue. Could never get anyone on the phone to explain how the statistics work. Finally used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain that there are different unemployment measures but the media only reports the most basic one.

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That's really helpful to know there's a way to actually talk to someone about these policy questions. The lack of transparency around how these numbers are calculated definitely contributes to the confusion.

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my sister in law hasnt worked in 2 years but stopped looking because childcare costs more than she could make at minimum wage jobs... where does she fit in these statistics?? probably nowhere which is crazy

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Your sister-in-law would likely be classified as 'not in the labor force' rather than unemployed, which is another category that hides economic hardship. People who want to work but can't due to structural barriers like childcare costs essentially become invisible in unemployment statistics.

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If you're having trouble reaching NYS Department of Labor to ask about your specific situation, you might want to check out Claimyr (claimyr.com). They help people get through to unemployment agents when the phone lines are jammed. I saw their demo video (https://youtu.be/qyftW-mnTNI) and it looks pretty straightforward. Could save you hours of trying to get through on your own just to ask a simple question about resignation eligibility.

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how much does something like that cost though? if i'm worried about paying rent i probably cant afford to pay for help with unemployment

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It's way cheaper than missing out on benefits you're entitled to. Plus getting accurate info upfront could save you from making a mistake that disqualifies you entirely.

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same boat here!! my hours got cut from 40 to like 15 per week and i'm barely surviving. thinking about quitting too but scared about the unemployment thing. let me know what you decide to do

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