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I had such a hard time reaching someone at NYS Department of Labor when I got my 602a notice. Kept getting busy signals and automated hangups. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent who explained exactly what they needed. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful.
One thing to watch out for - if there are any issues with your claim it can go into adjudication which means delays while they investigate. This can happen if your employer contests the claim or if there are questions about why you left your job. During adjudication you won't get paid until it's resolved, which can take weeks or even months sometimes.
I actually had trouble reaching someone at NYS Department of Labor to ask similar questions about my claim status. If you need to speak with an agent directly about your benefits, I found this service called Claimyr (claimyr.com) that helps you get through to unemployment offices by phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me hours of calling and getting busy signals when I needed to verify some details about my weekly certification.
One thing that helped me when I was dealing with NYS Department of Labor was using Claimyr to actually get through to a real person when I had questions about my eligibility. Their website is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than sitting on hold for hours trying to reach someone yourself.
NeonNomad
Wait I'm confused about this too. If I'm having trouble even getting through to NYS Department of Labor to resolve an issue with my claim, how am I supposed to handle the tax stuff? I've been trying to call for weeks about an adjudication issue and can't reach anyone.
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Fatima Al-Hashemi
•I had the same problem calling NYS Department of Labor until someone told me about Claimyr. It's a service that helps you actually get through to a real person at the unemployment office. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was able to get my adjudication resolved in two days after being stuck for a month.
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Dylan Mitchell
Just want to add that even though federal unemployment tax (FUTA) is paid by employers, your unemployment benefits are still considered taxable income by the IRS. So definitely either have the 10% withheld or set aside money for taxes. The 1099-G from NYS Department of Labor will show exactly what you received for the year.
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