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Good luck with that... the NYS Department of Labor is notorious for denying quit claims even when people have legitimate reasons. I know someone who quit due to sexual harassment with documented proof and still had to go through appeals. The system is rigged against workers.
That's really discouraging to hear. Do you know if they eventually won their appeal?
Make sure you understand what 'good cause' means legally. It's not just about the work environment being unpleasant - it has to be something that would compel a reasonable person to quit. Document everything chronologically and be prepared to explain why you couldn't resolve the situation through other means like talking to HR or your supervisor's manager.
I did try going to HR twice but they basically told me it was a personality conflict and to work it out. Should I mention that in my claim?
Absolutely mention that! It shows you tried to resolve the issue through proper channels before quitting. That strengthens your good cause argument significantly.
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If you're having trouble with your job search requirements or need help reaching NYS Department of Labor agents about your claim, I used claimyr.com recently when I couldn't get through their phone lines. They have a video demo at https://youtu.be/qyftW-mnTNI that explains how it works. Really helped me get connected to an actual person when I had questions about my weekly certification.
Never heard of that service before. Did it actually work for getting through to someone at NYS Department of Labor? Their phone system is impossible.
Yeah it worked great for me. No more sitting on hold for hours or getting disconnected. Worth checking out the demo video to see how it works.
The unemployment system is just broken no matter what the rates are!! I've been dealing with NYS Department of Labor for months over an overpayment issue and they can't give me straight answers. These statistics don't mean anything when the actual system doesn't work properly.
I feel you on the system being frustrating. At least the job market being good means more opportunities out there even if dealing with unemployment benefits is a headache.
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The system is completely broken. I've been waiting 5 weeks and when I finally got through to someone they told me my employer contested my claim but nobody bothered to tell me! You have to be your own advocate because NYS Department of Labor won't keep you informed of anything.
Oh no, how do I find out if my employer contested it? The restaurant is completely closed so I don't know who would even be handling that.
Check your employer information in the system to see if there are any flags or notes. For a business closure, NYS Department of Labor should be able to verify that independently through state business records, which might actually speed up your claim once they do that verification. Keep filing your weekly claims even while it's under review - you can get backpay for those weeks once approved.
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The whole appeals process is a joke anyway. They almost always side with the employer. I appealed mine twice and still got denied. Good luck but don't get your hopes up too high.
That's not accurate. Appeals are successful about 40% of the time when claimants are prepared with proper documentation. The key is having evidence to support your case.
Victoria Brown
If you're having trouble reaching NYS Department of Labor to get specifics about your claim, I used a service called Claimyr (claimyr.com) that actually got me through to a real person. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me hours of trying to call and getting busy signals. Sometimes you just need to talk to someone who can look up your exact wage history and give you the real numbers.
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Debra Bai
•That sounds helpful! I've been dreading trying to call them because I heard the wait times are crazy long.
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Brianna Muhammad
Wait so is the benefit amount based on gross or net pay? And what if I had multiple jobs - do they count all of them or just the main one?
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Gabriel Freeman
•It's based on gross wages and they count ALL employers that reported wages to NYS Department of Labor. So if you had multiple jobs, that actually helps increase your benefit amount since it's all combined in your wage calculation.
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