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I had trouble reaching NYS Department of Labor to ask similar questions about employer obligations. Ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent who explained the whole funding system. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped clear up my confusion about who pays what.
The system is SO broken! 26 weeks isn't enough time to find decent work in this economy. They expect you to take any minimum wage job just to get off benefits. Meanwhile they're making it harder and harder to even qualify in the first place!
Wait, are we talking about regular unemployment or standby? Because standby has different rules. I was on standby for my union job and that was different timing.
I had a similar situation where I couldn't reach anyone at NYS Department of Labor to explain my side when my employer contested my claim. The phone lines are always busy and I kept getting hung up on. I ended up using a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful for explaining my situation properly instead of just waiting weeks for them to decide without hearing from me.
If you're having trouble getting through to NYS Department of Labor to check on your claim status, I found this service called Claimyr that actually got me connected to an agent when I couldn't get through on my own. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.
The whole system is so backwards! Why should there be a waiting week when people need money immediately after losing their job? And don't get me started on how they side with employers on attendance issues even when people have legitimate reasons for missing work.
Rachel Tao
The system is completely broken. I've been waiting 5 weeks and when I finally got through to someone they told me my employer contested my claim but nobody bothered to tell me! You have to be your own advocate because NYS Department of Labor won't keep you informed of anything.
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Jasmine Hancock
•Oh no, how do I find out if my employer contested it? The restaurant is completely closed so I don't know who would even be handling that.
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Derek Olson
Check your employer information in the system to see if there are any flags or notes. For a business closure, NYS Department of Labor should be able to verify that independently through state business records, which might actually speed up your claim once they do that verification. Keep filing your weekly claims even while it's under review - you can get backpay for those weeks once approved.
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