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Wait I'm confused about the base period thing... is that the last 4 quarters or the last year? And what if I just started working recently?
wait so they take money out of our paychecks for this but then make us jump through hoops to actually get it?? that seems messed up
I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit calculation and the phone lines are always busy. Has anyone found a way to actually talk to someone there? I keep getting disconnected after waiting on hold forever.
I had the same problem with getting through to NYS Department of Labor agents. I ended up using a service called Claimyr (claimyr.com) that gets you connected faster. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself and I was able to get my questions answered about my benefit amount.
The percentage thing is misleading because of the weekly cap. I was making good money before I got laid off and my unemployment is way less than 50% of my salary. The system is designed to help lower income workers more than higher earners. Just something to keep in mind when budgeting.
The whole system is frustrating honestly. Even when it's OBVIOUSLY not your fault they still make you jump through hoops. I got laid off due to budget cuts and they still questioned me about it during the phone interview.
I had trouble reaching anyone at NYS Department of Labor for weeks about my adjudication status. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Made the whole process way less stressful when I could actually talk to someone who could see my case details.
I think natural disasters count too? My cousin lost her job when that hurricane damaged their office building last year and she got approved really quickly.
Sunny Wang
I had such a hard time getting through to NYS Department of Labor to ask about this exact question last year. Spent hours on hold trying to reach someone who could explain what counts as remuneration. Finally found this service called Claimyr that helps you get through to actual agents - they have a website at claimyr.com and there's even a demo video showing how it works (https://youtu.be/qyftW-mnTNI). Made it so much easier to get my questions answered about reporting requirements.
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Hugh Intensity
•Never heard of that service but honestly anything that helps with getting through to NYS Department of Labor sounds helpful. Those phone lines are impossible.
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Effie Alexander
The remuneration question trips up SO many people! I work in HR and see this confusion all the time. Just remember - if you did any work or received any payment related to work during the week you're certifying for, report it. NYS Department of Labor would rather you report something that doesn't count than miss something that does. Better safe than sorry when it comes to unemployment fraud accusations.
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