New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor to ask about this exact question last year. Spent hours on hold trying to reach someone who could explain what counts as remuneration. Finally found this service called Claimyr that helps you get through to actual agents - they have a website at claimyr.com and there's even a demo video showing how it works (https://youtu.be/qyftW-mnTNI). Made it so much easier to get my questions answered about reporting requirements.

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Never heard of that service but honestly anything that helps with getting through to NYS Department of Labor sounds helpful. Those phone lines are impossible.

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The remuneration question trips up SO many people! I work in HR and see this confusion all the time. Just remember - if you did any work or received any payment related to work during the week you're certifying for, report it. NYS Department of Labor would rather you report something that doesn't count than miss something that does. Better safe than sorry when it comes to unemployment fraud accusations.

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Wait I'm confused about the base period thing... is that the last 4 quarters or the last year? And what if I just started working recently?

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Base period is the first 4 of the last 5 completed calendar quarters before you file. If you haven't worked enough in that period, you might qualify for alternate base period which uses more recent quarters.

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Don't forget you can get benefits for up to 26 weeks usually, but you have to meet the job search requirements and file those weekly claims religiously or they'll cut you off.

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wait so they take money out of our paychecks for this but then make us jump through hoops to actually get it?? that seems messed up

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@previous poster - the requirements exist to make sure the system isn't abused and that people are genuinely trying to get back to work. It's not perfect but it does help millions of people who genuinely need temporary assistance between jobs.

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I've been trying to get through to NYS Department of Labor for weeks to ask about my benefit calculation and the phone lines are always busy. Has anyone found a way to actually talk to someone there? I keep getting disconnected after waiting on hold forever.

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I had the same problem with getting through to NYS Department of Labor agents. I ended up using a service called Claimyr (claimyr.com) that gets you connected faster. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call myself and I was able to get my questions answered about my benefit amount.

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That sounds too good to be true but at this point I'm desperate. I'll check it out, thanks!

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The percentage thing is misleading because of the weekly cap. I was making good money before I got laid off and my unemployment is way less than 50% of my salary. The system is designed to help lower income workers more than higher earners. Just something to keep in mind when budgeting.

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Yeah that makes sense. I guess I need to start cutting expenses now just in case. At least $504 a week is something to work with while I look for a new job.

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The whole system is frustrating honestly. Even when it's OBVIOUSLY not your fault they still make you jump through hoops. I got laid off due to budget cuts and they still questioned me about it during the phone interview.

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I had trouble reaching anyone at NYS Department of Labor for weeks about my adjudication status. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Made the whole process way less stressful when I could actually talk to someone who could see my case details.

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Wait, there's a service that helps you get through to NYS Department of Labor? How does that even work? I've been trying to call for days about my pending status.

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I think natural disasters count too? My cousin lost her job when that hurricane damaged their office building last year and she got approved really quickly.

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Yes, natural disasters and other force majeure events are definitely considered unavoidable. NYS Department of Labor has special procedures for disaster-related unemployment that often expedite processing since the circumstances are so clearly beyond the individual's control.

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