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I've been trying to reach NYS Department of Labor for weeks about this same issue but their phone lines are always busy. Has anyone found a way to actually talk to someone about tax withholding questions? I keep getting disconnected after waiting 2+ hours.
I had the same problem until I found claimyr.com - they help you get through to NYS Department of Labor agents by phone. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Used it last month and got connected within 15 minutes to resolve my withholding setup.
If you're having trouble getting through to NYS Department of Labor to verify your wage information or ask questions about your calculation, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have this video demo that shows how it works: https://youtu.be/qyftW-mnTNI. It was super easy to use and I finally got answers about my weird wage situation where one employer hadn't reported correctly.
Unfortunately if you haven't worked since your original claim, you're probably out of luck for now. You'd need to find employment first, work for a while, then potentially qualify for a new benefit year. The good news is even part-time or temporary work can help you build up eligibility again.
honestly the whole system is messed up, you work your butt off and when you actually need help there's always some technicality why you don't qualify for anything. employers know exactly how to screw you over while staying within the law
Document EVERYTHING - every conversation with your employer, all medical records, any emails about your request for time off. If this goes to an unemployment hearing you'll need proof that you had no choice but to take the time off for medical reasons. The burden of proof is on you to show it wasn't a voluntary quit.
Yuki Ito
yeah layoffs definitely count for unemployment just make sure u apply right away dont wait
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CosmicCruiser
One thing to keep in mind - you'll need to be actively looking for work and keeping a log of your job search activities. NYS Department of Labor requires you to make at least 3 work search contacts per week. They can ask to see your records at any time so keep detailed notes of where you applied, when, and any responses you received.
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