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this is one thing the system actually does right - keeping your info private. unlike everything else about unemployment that's a total mess lol
Oh god this is giving me anxiety - what if they ask for documentation about the childcare issues? What if my employer lies about what happened? What if they say it was misconduct when it really wasn't??
This reminds me of when my sister was trying to figure out her benefits after she got laid off from her teaching job. She was so stressed about whether she was getting the right amount, spent weeks researching different scenarios. Turns out the NYS Department of Labor calculation is what it is - there's really no gaming the system to get more than you're entitled to based on your work history.
I had trouble getting through to NYS Department of Labor when I needed help with my claim status. Ended up using this service called Claimyr that actually got me connected to an agent. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way better than spending hours on hold.
Brooklyn Knight
If you're having trouble reaching NYS Department of Labor to clarify any of these issues, I found claimyr.com really helpful. They have a service that calls the unemployment office for you and gets you connected to an actual agent. There's even a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck in adjudication limbo for weeks trying to call myself, but they got me through in like 20 minutes to resolve my eligibility question.
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Owen Devar
•Never heard of that service but honestly anything is better than sitting on hold for 3 hours just to get disconnected
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Daniel Rivera
THE SYSTEM IS BROKEN!! Sorry but I've dealt with BOTH types of problems and NYS Department of Labor makes everything harder than it needs to be. They'll find reasons to deny your claim even when you clearly qualify, then their computer systems crash when you try to appeal. It's like they want people to give up and not collect benefits they're entitled to.
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Sophie Footman
•I feel you on this - the whole process seems designed to discourage people from actually getting help
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