New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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The whole system is ridiculous anyway. They tell you to look for work but then the available jobs don't pay enough to live on. Minimum wage in NY might sound decent but when you factor in rent and everything else, you're better off staying on unemployment. It's like they want to force people into poverty wages.

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I understand the frustration, but the goal of unemployment benefits is temporary income replacement while you search for comparable work. The suitable work provisions exist to give you time to find appropriate employment without forcing you into significantly lower-paying positions immediately.

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had similar issue when i was on UI couple years ago, ended up taking a part time minimum wage thing just to show i was working but kept looking for better jobs. you can work part time and still collect some benefits i think

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Had a similar situation last year when my freelance graphic design work disappeared. Took me forever to get through to someone at NYS Department of Labor to ask questions. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turns out I did qualify based on some contract work that had been treated as W-2.

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Never heard of that service before but might be worth trying since calling NYS Department of Labor directly is impossible these days. How much does it cost?

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They don't really focus on pricing on their site, more about getting you through to speak with someone when you need answers. Was worth it for me since I was stuck for weeks trying to figure out my eligibility.

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The whole system is so confusing! I've been self-employed for years and never really understood how any of this works. Good luck getting answers from NYS Department of Labor - their website is like a maze.

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The system is so confusing!! I never know if I'm supposed to report gross pay or net pay. And what about tips? I work at a restaurant part time and sometimes get cash tips that aren't on my paycheck.

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You report gross earnings, including all tips. Cash tips definitely need to be reported even if they're not on your W-2. NYS Department of Labor wants to know about ALL income you receive.

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This whole partial benefits thing is actually pretty reasonable compared to what I expected. At least they let you keep some of your unemployment instead of cutting it off completely the second you work one hour.

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Just want to add that when you file make sure you have all your employment info ready - employer names, addresses, dates of employment, and reason for separation. The NYS Department of Labor will verify everything with your employers so don't guess on dates or details.

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ugh the whole system is such a mess. took me forever to figure out how to even apply online and then they made me wait weeks for adjudication. good luck dealing with that bureaucracy

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The initial application process has actually improved a lot recently. Most straightforward cases get approved within 1-2 weeks now if you provide complete information upfront.

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The system is SO broken! 26 weeks isn't enough time to find decent work in this economy. They expect you to take any minimum wage job just to get off benefits. Meanwhile they're making it harder and harder to even qualify in the first place!

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I feel you on this. The job market is rough right now and 26 weeks goes by fast when you're actually trying to find something good.

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Wait, are we talking about regular unemployment or standby? Because standby has different rules. I was on standby for my union job and that was different timing.

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OP is talking about regular UI benefits, not standby. Standby is for temporary layoffs where you expect to be called back. Regular unemployment is when you're fully separated from your job and actively seeking new work.

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