New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is so stressful when you're already dealing with job loss. hoping it works out for you!

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Just want to add - even if you do get fired and they contest your unemployment, you can appeal their decision if NYS Department of Labor initially denies you. I've seen people win appeals even when the initial decision went against them. The appeals process gives you a chance to present your side more thoroughly.

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That's good to know there are options if the first decision doesn't go my way. Thanks for all the helpful information everyone!

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If you run into issues getting through to NYS Department of Labor by phone, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was really helpful when I needed to check on my adjudication status and couldn't get through the regular phone lines.

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Never heard of that before but might be worth trying if the phone system is as bad as people say it is.

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One thing they don't tell you upfront - you'll need to do job search activities and report them when you file your weekly claims. NYS Department of Labor requires proof that you're actively looking for work. Keep a log of applications, interviews, networking events, etc.

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How many job search activities do I need to do each week? Is there a minimum number?

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Currently it's 3 work search activities per week. This can include applying for jobs, attending job fairs, networking events, or meeting with career counselors.

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Mine got stuck in adjudication for 7 weeks because my previous employer initially said I quit but then corrected it to layoff. The back and forth was ridiculous! Even though it eventually got approved retroactively, those weeks without income were brutal.

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That sounds terrible! Did you end up getting all the back payments once it was resolved?

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Yes, got everything backdated to my original filing date. But the stress of not knowing was awful.

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honestly the whole system is a mess... took forever for my cousin last month and she had to jump through so many hoops just to prove she was laid off

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Ugh the whole system is so frustrating!! I've been trying to get through to someone at NYS Department of Labor for weeks about my adjudication that's been pending forever. The phone lines are always busy and when you do get through they just tell you to wait longer. It's like they don't want to help people who actually need it!

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I had the same problem trying to reach them about my disqualification appeal. After getting hung up on dozens of times, I found this service called Claimyr at claimyr.com that actually got me through to a real NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was honestly a lifesaver because I was about to give up completely.

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Really? That sounds too good to be true but I'm desperate at this point. Did they actually help resolve your issue?

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File immediately regardless! Even if you think you might not qualify, you want to get your application in as soon as possible. The worst case scenario is they deny you, but if you don't apply at all you're guaranteed to get nothing. Plus sometimes employers don't even respond to the NYS Department of Labor requests for information, which can work in your favor.

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If you're having trouble getting your 1099-G or accessing your my.ny.gov account, I had success using claimyr.com to get through to an actual NYS Department of Labor representative. They have a callback service that actually works - you can see how it works in their demo video at https://youtu.be/qyftW-mnTNI. The agent was able to help me get my tax documents resent and answered questions about the withholding options for my ongoing claim.

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Never heard of that service but honestly anything that helps get through to DOL is worth trying. The phone system is impossible

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Just a heads up - if you can't pay the full amount when you file, you can set up a payment plan with both IRS and NY state. Don't just not file because you can't pay, that makes penalties way worse. File on time even if you can't pay and then work out payment arrangements.

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