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I had such a hard time getting through to NYS Department of Labor to ask about tax withholding options when I was on unemployment in 2021. Their phone lines were constantly busy and the online chat never worked. I ended up using this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Finally got my tax questions answered and set up withholding for the rest of my claim period.
Did that actually work? I've been trying to call NYS Department of Labor about setting up withholding for my current claim and can never get through.
Also make sure you understand the difference between regular UI and other programs. I got confused at first thinking I qualified for something I didn't. Stick to regular unemployment insurance unless you have specific circumstances like being on standby from your employer.
Had a similar situation last year when my freelance graphic design work disappeared. Took me forever to get through to someone at NYS Department of Labor to ask questions. Finally used this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain my options. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Turns out I did qualify based on some contract work that had been treated as W-2.
Never heard of that service before but might be worth trying since calling NYS Department of Labor directly is impossible these days. How much does it cost?
The system is so confusing!! I never know if I'm supposed to report gross pay or net pay. And what about tips? I work at a restaurant part time and sometimes get cash tips that aren't on my paycheck.
Harper Collins
If you're having trouble getting through to NYS Department of Labor on the phone to check your claim status, I had good luck using Claimyr (claimyr.com). They have this system that helps you actually reach a human agent instead of getting stuck in the phone queue forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and redialing when I needed to verify some information about my claim.
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Kelsey Hawkins
•Never heard of that service before but honestly anything is better than spending 3 hours on hold just to get disconnected
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Dylan Fisher
Just went thru this myself last month! Filed on a Tuesday, got approved the following Friday, then had the one week waiting period. First payment hit my account exactly 3 weeks after filing. Make sure your direct deposit info is correct or it'll take even longer if they have to mail a check.
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