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Sophia Nguyen

NYS Department of Labor denied my claim - what are common reasons why unemployment can be denied?

Just got a determination letter saying my unemployment claim was denied and I'm trying to understand what went wrong. The letter mentions something about 'voluntary quit without good cause' but I thought I had a valid reason for leaving my job. My supervisor was creating a hostile work environment and I documented everything. Can someone explain the most common reasons why unemployment can be denied so I know if I should appeal? I really need these benefits to pay rent while I'm job searching.

There are several main reasons NYS Department of Labor denies unemployment claims. The most common ones are: 1) Voluntary quit without good cause (sounds like yours), 2) Fired for misconduct, 3) Not available or able to work, 4) Refusing suitable work offers, 5) Not actively job searching, 6) Earnings too high during benefit week. For hostile work environment, you need to prove you tried to resolve it first and that quitting was your only reasonable option. Did you file any complaints with HR or have written documentation of the harassment?

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I have emails and text screenshots but never filed an official HR complaint because we don't really have an HR department. It's a small company with only 15 employees. Does that hurt my case for the appeal?

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The documentation you have is good but NYS Department of Labor typically wants to see that you made some effort to address the situation before quitting. Even without formal HR, did you speak to the owner or anyone in management about the hostile environment? You might still have a shot at winning an appeal if the harassment was severe enough. Make sure to request your appeal within 30 days of the determination date.

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This is so frustrating! I was in a similar situation last year and it took months to get my benefits after appealing. The whole system seems designed to deny people first and ask questions later.

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If you're having trouble getting through to NYS Department of Labor to discuss your denial or file an appeal, I had success using a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. It was way easier than trying to call the regular number and getting hung up on constantly. Might be worth checking out since you're on a tight timeline for your appeal.

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never heard of this before but honestly anything is better than spending hours on hold just to get disconnected

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Ava Kim

Other reasons they deny claims include not registering with the job search system properly, missing your weekly claim filings, or having issues with your identity verification. But yours sounds like a quit situation so focus on gathering evidence that you had good cause. Hostile work environment can qualify but the bar is pretty high - you need to show it was intolerable and you had no other choice.

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Thanks everyone. I'm definitely going to appeal and gather more documentation. At least now I understand why they denied it initially.

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