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wait you actually got through to a real person? howwww
I know its frustrating but DO NOT create a new account! that will only make things worse and flag you for more fraud reviews. just keep trying to reach them.
Here's what you need to do step by step: 1. Keep a copy of your fraud form submission (screenshot or confirmation number) 2. Call using claimyr.com to get through to an agent - regular phone lines are impossible 3. Have ready: SSN, old W2s, any old claim info you can find, proof of identity 4. Ask specifically for the PIN reset department 5. If first agent can't help, ask to speak with a supervisor I went through this exact thing last month. The system is ancient and terrible at handling old claims, but there are people who can fix it. Don't give up! claimyr.com saved me hours of hold time.
thank you! super helpful. gonna try claimyr tomorrow morning
saving this comment for later, having the same issue rn 😩
Classic NY unemployment nonsense. Try calling right when they open at 8am, sometimes works better
the fraud department is so backed up rn its ridiculous. my cousin waited 6 months to get his sorted out smh
6 months?! the system is totally broken 🤮
Sean Doyle
The unemployment system is such trash rn. took me 3 months to get my school break benefits sorted out last year
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Zara Rashid
•facts! they need to fix this broken system fr
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Luca Romano
Keep calling until you get someone who knows what theyre talking about. Different reps tell u different things its crazy
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Nia Jackson
•use claimyr.com to get through faster. saved me hours of calling
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