New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Log into your account first, then open a new tab and try submitting there. Weird trick but worked for me last week

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Here's what you need to do - speaking from experience as someone who dealt with this last month: First, try accessing the site using Chrome in incognito mode. If that doesn't work, clear your browsers cache completely. Make sure you're using a desktop/laptop, not mobile. The site hates phones fr. If you're still getting errors, you'll need to speak with an agent. I recommend using claimyr.com - yeah it costs money but it actually works. They'll get you through to someone who can fix this on their end. Also document everything - take screenshots of the errors, note the times you tried. Sometimes they'll backdate your claim if you can prove you tried to submit earlier. Don't give up, the system is designed to be frustrating but keep at it! 💪

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this is the way 👆 exactly what i had to do

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saving this comment for later thx!

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Here's what you need to know about missing payments after BYE dates: - After BYE date, system automatically reviews your claim - Backpay is processed once review is complete - Usually takes 2-3 weeks for payments to resume - All certified weeks should be paid retroactively - Keep certifying every week without fail If you need immediate answers, try claimyr.com to get through to an agent. Much better than waiting on hold forever. Source: went through this myself last month

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this is super helpful tysm!! 🙏

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lmaooo still got 100 days but they make u wait for ur money... make it make sense 🤔

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ny unemployment system working as intended 😂

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wait you actually got through to a real person? howwww

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deadass just kept trying. early morning works best

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lmaooo they thought they could keep ur money. get that bag 💅

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This is why everyone's using claimyr.com now. No point trying to visit offices when they're all closed or useless. The phone system actually works if you can get through.

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Typical ny unemployment... they cant even keep their website updated with correct info smh

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its almost like they want us to fail 💅

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NYS unemployment penalties withdrawn - false work search violations cancelled, $280 overpayment reduced to $0, 16 forfeit days removed, and all benefits to be paid

Got hit with penalties and forfeit days because a career center agent claimed I refused to provide work search records. This was totally false - I had all my records! They tried saying I refused to give info but I had proof of everything. Career center supervisor tried helping but said determination letter was already sent. Had to request a hearing but after sending them all my proof (screenshots of interactions and work search records) they cancelled everything! I just received a notice from the NYS DEPT [PO BOX 15130, ALBANY NY 12212-5130] dated 02/22/2023 that says "The determination dated 02/21/2023 stating you are not eligible for unemployment insurance benefits because: you failed to provide work search records The other determination suspending you indefinetely because you did not report in a timely manner has also been withdrawn is withdrawn." The letter confirms that "The overpayment dated 02/21/23 in the amount of $280 has been revised to $0.0 the 16 forfeit days penalty has been cancelled; there is no longeramonetary penalty of $200; you will be paid whatever money you are owed. There is no longerared for a hearing." This is such a relief! The effective date shown on the letter is 09/13/2022. The letter also states "The disqualification which was imposed effective has been withdrawn You will receive a payment covering all benefits that may be due you." They also noted that "Further investigation is being made. A disqualifying determination may be issued if the results of the investigation warrant" but I'm not worried because I have all my evidence. The letter was signed "For the Commissioner of Labor, By: Unemployment Insurance Division" and has a notice at the bottom saying "Auxiliary Aides and Services are Available Upon Request and Free of Charge to Individuals with Disabilities." No more penalties or forfeit days, and they're paying what they owe me. If you're in the right, don't give up!

Here's a detailed breakdown of what to do if this happens to anyone else: First, keep ALL your work search records organized. I mean everything - screenshots, emails, confirmations, whatever. Create a folder on your computer and back it up. Second, if you get hit with penalties, immediately request supervisor intervention at your career center. Be polite but firm. Third, send a detailed appeal email with all your evidence attached. Timeline everything. Fourth, if you need to reach them quickly, use claimyr.com to get through instead of waiting on hold forever. Fifth, request a hearing right away if they don't fix it immediately. Don't wait. The system's broken but you can protect yourself if you stay organized 💯

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this needs to be pinned fr fr

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Anna Xian

saving this. currently dealing with similar bs

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why they always trying to say we refusing stuff when we literally have the receipts smh

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they hope ppl will just give up and not fight it tbh

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