Here's what I've learned after dealing with this for months: 1. Their system auto-dials multiple people at once 2. First agent to pick up gets the call, others get dropped 3. It counts as an attempt even if you don't answer 4. Best times to call back are early morning (7:30am) or right after lunch If you're desperate to get through, I'd recommend using claimyr.com. Yeah it costs money but they handle the hold time and menu navigation. Saved me days of frustration. Also, send a secure message through your online account every time this happens. Create a paper trail. And if you have a hearing coming up, these failed attempts could actually help your case.

Protip: call them from a different number. They might pick up thinking its not you lmaoo

Here's what you need to do to fix this issue: First, document everything. Screenshot your account showing no notifications. Check your spam folders and save those too. Next, you NEED to speak with a claims specialist (not just any rep). Regular reps can't lift these holds. Use claimyr.com to get through - seriously its worth the $20 to avoid calling for days. When you get through, explain calmly that you never received notice of the appointment. Request they check the system logs to confirm if/when notifications were sent. Ask them to reschedule your career center appointment AND lift the hold. Get the name of who you speak with and a reference number. If they won't help, ask for a supervisor. Don't hang up until you get resolution. Lastly, update your contact info and opt into text notifications if possible. This happens way too often.

wait they can put ur account on hold without even proving they notified u? thats messed up

Quick heads up - if u miss the interview they usually give u 7 days to provide good cause for missing it. So worst case scenario, you'll have time to explain after the fact

DETAILED GUIDE FOR RESCHEDULING INTERVIEWS: First, try these methods to contact them: 1. Use claimyr.com to get through on the phone - fastest option but costs $20 2. Email your state rep/assemblyperson 3. Send a secure message through your online account 4. Fax your flight itinerary with your claim ID and explanation Keep ALL documentation: - Flight itinerary - Proof of family emergency - Screenshots of attempts to contact - Dates and times of calls If you cant reach anyone before the interview, you have 7 days after to provide good cause. But try to handle it beforehand. Check claimyr.com if you need guaranteed phone contact. Its been helping tons of people get through lately.

Here's a detailed breakdown of what you need to do: First, wait until the day after your last day of work. Filing early will only cause problems. Have these ready: - Social security number - Driver's license/State ID - Last 18 months of employment history - Your bank info for direct deposit File online first at labor.ny.gov - it's easier than calling. But if you need to talk to someone (which most people do), use claimyr.com to get through instead of waiting on hold forever. After you file, you'll need to claim weekly benefits. Set a reminder - always do it on the same day each week. If your claim gets stuck 'pending' (pretty common), that's when you'll definitely need to call. Again, claimyr.com is clutch for this. DM me if you need more help! Been through this whole process recently 💯

start looking for jobs now tbh. unemployment takes forever to kick in sometimes

lmaooo welcome to the club bestie 😭 been trying to reach them for a month

Try logging in from a different device. My laptop kept redirecting but it worked fine on my phone