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Caleb Stone

What happens if my unemployment claim is denied - NYS Department of Labor next steps?

I just got a determination letter saying my unemployment claim was denied due to 'voluntary quit without good cause.' I left my job because my supervisor was creating a hostile work environment, but apparently that doesn't qualify. I'm really confused about what my options are now. Can I appeal this decision? How long do I have? And what happens to the weeks I already certified for while my claim was pending? I really need these benefits to pay my rent.

Daniel Price

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Yes, you can definitely appeal a NYS Department of Labor denial! You have 30 days from the date on your determination letter to file an appeal. The appeal form should have been included with your denial notice. You'll need to explain why you believe the decision was wrong and provide any documentation about the hostile work environment (emails, witness statements, etc.). While your appeal is pending, you can continue filing weekly claims but you won't receive payments until the appeal is resolved in your favor.

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Caleb Stone

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Thank you! I do have some emails from HR about the situation. Should I include all of them with my appeal or just the most relevant ones?

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Olivia Evans

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same thing happened to me last year, the appeal process took like 2 months but I eventually won

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Caleb Stone

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That's encouraging! Did you have to go to a hearing or was it just based on the paperwork you submitted?

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The key with hostile work environment appeals is documentation. NYS Department of Labor looks for evidence that you tried to resolve the situation before quitting. Did you file complaints with HR? Report the behavior to management? Document specific incidents with dates and witnesses? Without that paper trail, it's tough to prove 'good cause' for voluntary separation. Also make sure you understand the difference between personality conflicts and actual harassment - the bar for good cause is pretty high.

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Caleb Stone

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I did file two complaints with HR but they basically ignored them. I have copies of those complaints and the non-responses. Hopefully that will be enough evidence.

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Aiden Chen

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ugh the NYS Department of Labor always sides with employers on these voluntary quit cases!! they make it impossible to prove good cause even when you have legitimate reasons. i hope you have better luck than i did

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Zoey Bianchi

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I had trouble reaching someone at NYS Department of Labor to discuss my appeal options when I was in a similar situation. Kept getting disconnected after waiting on hold for hours. Eventually found this service called Claimyr (claimyr.com) that helped me get through to an actual agent who could explain the appeal process. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you're having trouble getting answers from the regular phone lines.

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never heard of that service before but honestly anything is better than spending all day trying to get through to NYS Department of Labor. those wait times are ridiculous

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Just wanted to add - if your appeal gets denied at the first level, you can appeal again to the Unemployment Insurance Appeal Board. Don't give up after the first appeal if you truly believe you had good cause to quit. The whole process can take months but it's worth fighting for if you have solid documentation.

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I went through a similar appeal process last year and wanted to share what worked for me. Beyond the HR complaints and documentation that others mentioned, also gather any evidence of how the hostile environment affected your work performance or health - doctor visits, therapy sessions, etc. The NYS Department of Labor examiner in my case was particularly interested in proof that I made reasonable attempts to continue working despite the conditions. Also, when you write your appeal statement, be very specific about dates, incidents, and how each violation created an impossible work situation. The more detailed timeline you can provide, the better your chances. Good luck with your appeal!

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Sean Doyle

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This is really helpful advice about documenting the impact on work performance and health! I didn't think about including medical records but I did see my doctor a few times for stress-related issues during that period. Do you know if the NYS Department of Labor requires original medical records or if copies are acceptable for the appeal? Also, when you mention being specific about dates - should I create like a chronological timeline document to attach to my appeal form?

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Melody Miles

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I work as a paralegal at an employment law firm and see a lot of these hostile work environment cases. A few additional tips for your appeal: 1) Include any witnesses who can corroborate your complaints - coworkers who saw the behavior or who you confided in at the time. Their statements can be crucial. 2) If you have any text messages, emails, or social media posts from around the time you quit that show your distress about the work situation, include those too. 3) Make sure to emphasize in your appeal letter that you explored other options before quitting (like the HR complaints you filed) and only left as a last resort. The NYS Department of Labor needs to see that a reasonable person in your situation would have felt compelled to quit. The fact that you have HR complaints and their non-responses is actually really strong evidence - it shows you tried to resolve things through proper channels first.

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Savannah Vin

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This is incredibly detailed advice - thank you! I'm actually putting together my timeline document right now and this gives me a much better framework. One question about witnesses - if some of my former coworkers are still at the company, would they be willing to provide statements that might put their own jobs at risk? And for the text messages, I have some conversations with friends where I was venting about the situation as it was happening - would those count as evidence of my distress even though they're not work-related communications?

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