New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Naila Gordon

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UGH don't even get me started on the unemployment system. I swear they approve claims they shouldn't just to avoid doing the work to investigate properly. Had an employee quit without notice, claim they were "constructively dismissed" and somehow got approved for benefits. Cost me thousands in increased premiums.

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Dana Doyle

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Did you appeal that decision? You usually have 30 days to request a hearing if you disagree with their determination.

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Naila Gordon

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Yeah I appealed and won eventually but it was a huge hassle. The whole system is set up against employers.

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Another cost to factor in is that NYS also charges employers for disability benefits (DBL) and paid family leave (PFL) on top of unemployment insurance. For 2025, DBL is 0.5% on wages up to $142.80 per year per employee, and PFL is about 0.511% capped around $385 annually per employee. So your total payroll tax burden for these programs combined will be higher than just the UI rate. Make sure you're budgeting for all three when calculating your labor costs!

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Thanks for breaking down all the additional costs! I was only thinking about the unemployment insurance piece but you're right - those disability and family leave contributions add up. So realistically I'm looking at around 5% total in payroll taxes for these programs combined. That's definitely something I need to factor into my pricing and cash flow planning.

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Just went through this myself - had worked 10 weeks at a new job before getting laid off in January. Turns out even though I had the days, my wages were spread across the wrong quarters for the base period calculation. Had to file for an alternate base period review which took another 3 weeks but eventually got approved. The key is understanding that it's about wages earned in specific time periods, not just total days worked.

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Tyrone Hill

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glad it worked out for u! did they backpay you for those 3 weeks while they reviewed it?

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Yes, once approved I got backpay for the whole period including the review time. Just had to keep filing my weekly claims even though it was pending.

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I went through something similar recently. The confusion about the "90 days" comes from people mixing up different requirements. NYS doesn't have a strict 90-day rule, but you do need to have worked enough to earn sufficient wages in your base period quarters. Since you worked 8 weeks and earned $4,200, you might actually qualify depending on the timing. I'd recommend calling the DOL directly or filing anyway - sometimes the online system will tell you right away if you meet the monetary requirements. The worst they can do is say no, but you might be surprised. Also keep in mind that if you don't qualify under the regular base period, you can request the alternate base period which uses more recent quarters.

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Nia Davis

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This is really helpful advice! I didn't know you could just file anyway to see if you meet the requirements. That seems way easier than trying to calculate all the quarters myself. Did you end up qualifying when you filed, or did you have to use the alternate base period?

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Just wanted to add that you'll still need to do the job search requirements even while on SSDI. NYS Department of Labor requires three work search contacts per week unless you're on standby status. Make sure you keep your job search log updated when you file your weekly claims.

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Derek Olson

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I just went through this exact situation last year! I'm on SSDI and was able to collect unemployment when I lost my part-time job. The NYS Department of Labor did ask me to explain how I could be available for work while on disability during my phone interview, but I explained that my disability allows me to work part-time with accommodations. They approved my claim without any issues. Just be honest about your work limitations when you file - they understand that SSDI recipients can often still work in some capacity. Good luck!

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QuantumQuest

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@Derek Olson That s'so helpful to hear from someone who actually went through this! I was getting worried about the phone interview part. When they asked you to explain your work capacity, did you have to provide any documentation from your doctors or was your verbal explanation enough? I want to make sure I m'prepared with the right information when I file my claim.

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Ravi Sharma

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UPDATE: I finally got through to someone at NYSDOL! They explained that I should have reported the training hours in the week I did them, even though I wasn't paid yet. They fixed my claim and explained exactly how to report going forward. For anyone in a similar situation: When you have a firm start date but are in a gap period, make sure you report any training hours during the week you actually did the training. And definitely call to explain your situation if the system flags your account. When I start my after-school job on 9/13, I'll need to report those hours each week, and my benefits will be reduced accordingly. The same applies when I start my driving job. Thank you all so much for your help! I was really stressing out about this.

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Nora Bennett

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That's awesome news! I'm dealing with a similar situation right now - my seasonal job starts in October but I had some training last week. Your experience gives me hope that they can fix these weird gaps in the system. Did you end up using that Claimyr service people mentioned or were you able to get through the regular way?

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Evelyn Xu

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@Nora Bennett I actually got through using the regular phone number! It took about 45 minutes on hold but I got connected. The agent was really helpful once I explained the whole situation with training vs. actual start date. Good luck with your seasonal job situation - sounds very similar to what I went through!

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This whole situation perfectly shows how broken the NY unemployment system is for people with seasonal or irregular work schedules. I'm glad you got it resolved, but it shouldn't take this much stress and confusion just to report training hours correctly! For anyone else reading this thread - definitely save it as a reference. The key takeaways seem to be: 1) Always report training hours in the week you actually do them, regardless of when you get paid, 2) Call NYSDOL immediately if the system flags your account, and 3) Be prepared to explain gap periods between training and actual work start dates. It's ridiculous that we have to become experts in unemployment law just to collect benefits we're entitled to. But at least this thread shows there are solutions if you're persistent enough to get through to an actual human being!

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Freya Andersen

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don't bother with the mail lol... it'll take forever 😫 Either get through on the phone or find an actual office to drop off the forms. Phone is faster if you can get thru

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OP, I just went through this nightmare last month! Here's what worked for me: 1) Mail your forms to the Albany address that @Natasha Petrova mentioned if you have the barcode forms - use certified mail with tracking. 2) Fill everything out in BLACK INK ONLY (learned this the hard way). 3) Write your claim number on EVERY single page. 4) Take photos of everything before you send it. 5) If you need to talk to someone urgently, I had success with Claimyr - got connected to an agent who expedited my case. The whole verification process took about 2.5 weeks once they received my documents. Hang in there, it does get resolved eventually! Also check your online inbox daily once the site is working - they send important updates there.

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Jamal Harris

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This is exactly the kind of comprehensive advice I needed! Thank you so much for laying it all out step by step. I'm going to follow this to the letter - already found a black pen and ready to write my claim number on every page. Really appreciate you taking the time to share your experience!

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