New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Luca Romano

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yeah taxes suck but at least NY doesn't double-dip you like some states do. just make sure you report it correctly on your 1040

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Amara Eze

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Just to add some practical advice for tax planning - if you end up owing on your 2024 return, you might want to make quarterly estimated payments for 2025 if you're still receiving benefits. The IRS generally expects you to pay as you go, and you could face underpayment penalties if you owe more than $1,000 at filing time. Also, keep all your 1099-G forms from NYS DOL - you'll need them to report the income accurately. The tax rate depends on your total income and filing status, but unemployment is taxed as ordinary income at your marginal rate.

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Raul Neal

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This is really helpful advice about quarterly payments! I had no idea about the $1,000 threshold for penalties. Since I owed nothing last year (this was my first time being unemployed), would I still need to worry about underpayment penalties if I end up owing around $1,200 like some others mentioned? Also, when you say "marginal rate" - is that the same as my tax bracket?

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Ava Williams

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system is such a mess. took me 3 weeks just to get someone on the phone about this same issue

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Rachel Clark

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Had a similar situation last month. Definitely notify them beforehand - I sent a secure message through the NY.gov portal explaining my travel dates and reasons. Also made sure to NOT certify while I was out of the country. When I got back, I called to handle that week's certification. The rep said as long as you're transparent about it upfront, they're usually understanding. Just don't try to certify from abroad or they'll flag your account for sure.

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Mei Lin

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@Rachel Clark This gives me some hope! I ve'been stressed about this whole thing. Quick question - when you sent the secure message, did you include your planned return date or just that you d'be traveling? Want to make sure I include all the right info when I reach out to them.

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@Rachel Clark Really appreciate you sharing this! I m'dealing with the exact same situation right now. One more question - did you mention the specific reason for your travel in the secure message, or did you just say you d'be out of the country? Trying to figure out how detailed I need to be when I contact them.

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Liam McGuire

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Just wanted to add that when you do apply, make sure you're prepared to start doing the required job search activities immediately. You'll need to log at least 3 work search activities per week and keep detailed records. Don't wait to start looking for work until after your claim is approved.

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Yuki Yamamoto

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Good point - I've been looking but haven't been keeping detailed records. I'll start documenting everything properly.

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Chloe Harris

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Don't let the 3-month gap discourage you from applying! I work as a benefits counselor and see this situation frequently. New York is actually more flexible than many states with their filing deadlines. Just be honest about your circumstances when you apply - many people don't realize they're eligible initially. The key thing is to file your claim ASAP and then stay consistent with your weekly certifications and job search requirements going forward. Also, make sure you have your SF-8 form from your employer if you were officially laid off, as this will help speed up the process with NYS Department of Labor.

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Keisha Taylor

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Thank you so much for the professional perspective! I really appreciate knowing this is a common situation. Just to clarify - what exactly is an SF-8 form? I don't recall getting any specific forms when I was laid off, just my final paycheck stub. Should I contact my former employer to request this, or is there another way to get the documentation I need for my application?

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Mila Walker

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I've been through the NYS unemployment appeal process twice and won both times. Here's what I wish I had known from the start: 1) File your appeal immediately - don't wait, you only have 30 days. 2) Write a clear statement explaining why the denial was wrong, focusing on facts not emotions. 3) Gather witness contact info if coworkers saw what happened. 4) During the hearing, let the employer speak first so you can address their claims directly. 5) Be respectful but firm about the facts. The administrative law judges really do listen to both sides fairly. Also, if you're worried about representing yourself, some legal aid organizations offer free help with unemployment appeals. Don't let this discourage you - many initial denials get overturned on appeal when the full story comes out.

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Grant Vikers

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This is incredibly thorough advice, thank you! I'm curious about the legal aid organizations you mentioned - do you know of any specific ones in New York that help with unemployment appeals? I'm feeling pretty overwhelmed by this whole process and having some free legal guidance would be amazing. Also, when you say "let the employer speak first," does that mean I should specifically request to go second during the hearing, or is that typically how they structure it anyway?

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Ellie Perry

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I had a similar denial overturned last year! One thing that really helped my case was getting a written statement from my former supervisor who had left the company before my termination. She was able to confirm that I had never received any formal warnings or disciplinary actions, and that the performance issues were largely due to unrealistic deadlines and insufficient training. Even if your direct supervisor isn't available, consider reaching out to HR representatives, coworkers, or anyone who can vouch for your work ethic and the circumstances of your termination. Also, when you file your appeal, be very specific about dates, times, and conversations. The more detailed documentation you can provide, the stronger your case will be. Don't let them intimidate you with legal language - you have every right to these benefits if you were terminated without just cause.

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Maya Lewis

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This is such valuable advice about getting written statements from former colleagues! I'm in a similar situation where I was denied for "misconduct" but it was really just performance issues. My question is - how did you approach reaching out to your former supervisor who had left the company? I'm worried about putting people in an awkward position or having them feel like they need to choose sides between me and their former employer. Did you just explain the situation and ask if they'd be willing to provide a statement, or is there a more formal way to request this kind of documentation? I want to be respectful but I also really need to build the strongest case possible for my appeal.

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I went through almost the exact same thing last year! Quit my retail job for what I thought was a better position at a marketing agency, then got laid off 4 months later due to "budget cuts." Initially got denied because of the voluntary quit, but here's what worked for me: 1. Focus entirely on your most recent employment (the job you were laid off from) in all your paperwork 2. Get a layoff letter from your recent employer if possible - it really helps 3. When they ask about work history, be clear about the timeline but emphasize that your claim is based on the involuntary separation The key thing is that your base period wages likely include income from both jobs, and the reason for your most recent separation (layoff) is what should determine eligibility. Don't give up if you get initially denied - I had to go through the appeal process but eventually got approved retroactively. Also, if you need to talk to someone at DOL, prepare for long hold times. Some people here have mentioned paid services to get through faster, but I just kept calling early in the morning and eventually got through. Good luck! The system is frustrating but you have a legitimate case here.

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This is super helpful! I'm in a similar situation right now - quit my old job for what seemed like a dream opportunity, then got laid off 3 months later. It's reassuring to hear that you got approved through the appeal process. Quick question - how long did the whole appeal process take? I'm worried about being without income for too long while this gets sorted out.

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Romeo Barrett

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@Fatima Al-Sayed The appeal process took about 6-8 weeks for me, which I know sounds like forever when you re'stressed about money. But here s'the good news - if you win your appeal, you ll'get back pay for all those weeks! I d'suggest filing for any other assistance you might qualify for in the meantime food (stamps, emergency rental assistance, etc. to) help bridge the gap. Also, keep documenting everything and save all your correspondence with DOL. Stay strong - it s'definitely worth fighting for!

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Harold Oh

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I'm dealing with something really similar right now - left my job in February for what I thought was a better opportunity, then got let go in July when they had "restructuring." Just got my denial letter last week and I'm feeling pretty overwhelmed by all the paperwork they want me to fill out. Reading through everyone's responses here is giving me hope though! It sounds like the key is really emphasizing that most recent job separation. I'm going to focus on that layoff and make sure I have all my documentation ready. Has anyone had success with the online appeal system, or is it better to do everything by phone/mail? The DOL website is kind of confusing about which method is fastest. Thanks everyone for sharing your experiences - this community has been a lifesaver during this stressful time!

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Alice Coleman

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I went through the online appeal system and it was actually pretty straightforward once I got the hang of it. The key is to upload everything as PDFs and make sure your file sizes aren't too big. I found it faster than trying to get someone on the phone, honestly. Just make sure to keep copies of everything you submit and take screenshots showing you successfully uploaded your documents. The system will give you a confirmation number - save that! Also, don't stress too much about the paperwork being perfect. Focus on clearly explaining the timeline and why you were laid off from your most recent job. You've got this! 💪

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