New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Same question here! I'm doing some gig work and wasn't sure how to report it properly on my weekly claims.

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For gig work, you need to report ALL earnings for the week you actually received payment, not when you did the work. So if you did DoorDash or Uber on Monday but got paid Friday, report it for that Friday's claim week. NYS DOL counts gross earnings before any expenses or taxes. I learned this the hard way when I got an overpayment notice because I wasn't reporting my gig earnings correctly. The key is being super accurate about when you actually received the money in your account.

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This is such important info about gig work timing! I've been reporting when I worked instead of when I got paid. No wonder the amounts seemed off on my claims. Thanks for sharing your experience - definitely don't want to deal with an overpayment situation.

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The system is so slow these days. Back when I first filed in 2019 it was much faster but now with all the changes since covid everything takes forever. Just be patient and keep doing your weekly certifications. The money will come eventually, they're just backed up processing everything.

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Good to know it's not just me. I'll keep being patient and doing my weekly claims.

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I just went through this process a few months ago and wanted to share what helped me. Besides keeping up with weekly certifications, make sure your direct deposit info is set up correctly in your online account - that was actually what delayed my first payment by almost a week. Also, if you haven't already, download the NY.gov ID app and verify your identity through that system. NYS Department of Labor has been requiring additional identity verification for many new claims, and getting ahead of that can speed things up. Hang in there - the first payment is always the longest wait, but once it starts flowing it's usually pretty consistent.

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same boat here, filed twice in 18 months and no problems. just make sure you file within the right timeframe after getting laid off

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I was in a similar situation - filed my first claim in early 2023, then got rehired for about 6 months before being laid off again. The key thing is making sure you earned enough wages between claims to establish a new benefit year. NYS DOL will automatically calculate whether you qualify based on your work history. Don't worry about being "flagged" - layoffs are unfortunately common and they understand people may need to file multiple legitimate claims. Just be honest about your work dates and wages on the application.

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mine is next week too! so nervous about it. did you get the packet of documents from your employer yet? they're supposed to send you copies of everything they plan to use

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Yes I got it yesterday. Lots of papers but most of it seems to be general policy stuff, not specific to my situation.

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Just went through this process two months ago and won my appeal! A few practical tips: 1) Write down your key points beforehand and stick to them - don't let the employer's accusations throw you off track. 2) If you have any witnesses (coworkers who can verify the safety issues), make sure they're available during the hearing time. 3) The judge will ask you directly about the circumstances of your termination, so practice explaining the timeline clearly. 4) Don't be afraid to ask the judge to repeat questions if you didn't hear clearly - it's a phone hearing so audio can be spotty. Most importantly, emphasize that your safety complaints were made in good faith and that the "performance issues" only came up after you complained. Good luck!

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This is really helpful advice! I'm especially worried about staying focused during the hearing. Did you find that having witnesses made a big difference in your case? I have one coworker who might be willing to testify about the safety issues but I'm not sure if it's worth the hassle of coordinating that during a phone hearing.

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The only thing to watch out for is if you're planning to retire soon - you need to be genuinely available for work. If you tell them during the interview that you're only looking for a few months before retiring, that might cause issues with your claim.

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@Malik Thompson, you're definitely eligible! I went through this same situation at 64 when my company downsized. The application process was straightforward - no age-related questions at all. Just make sure you have your employment history ready (pay stubs, employer info) and be prepared to show you're actively seeking work. The weekly job search requirement is the same for everyone - I think it's 3 job contacts per week. Don't let age discrimination concerns stop you from applying for jobs either - your experience is valuable! Good luck with your application.

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@Diego Fisher Thanks so much for sharing your experience! It s'really encouraging to hear from someone who went through the same situation. I appreciate the tip about having all my employment documentation ready - I ll'make sure to gather my pay stubs and employer contact information before I start the application. The 3 job contacts per week requirement seems very reasonable. You re'right about not letting age concerns hold me back from applying for positions. After 15 years at my last job, I have a lot of skills and experience to offer employers. I m'feeling much more confident about moving forward with my application now!

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