< Back to New York Unemployment

NY unemployment for reduced hours at restaurant? Hours slashed but not fired

I work as a server at a restaurant in Queens and my hours have been absolutely decimated since November. We used to be packed every night but now we're lucky if we get 10 tables during an entire shift. The restaurant isn't officially closing but they've cut me from 5 shifts down to only 2 per week, and those shifts are dead - I'm making maybe $85 a night in tips when I used to clear $220-250. I've tried asking about other shifts but management says everyone's hours are being cut because of slow business and inflation. Bills are stacking up and I'm panicking about making rent next month. Can I apply for partial unemployment if I'm still technically employed but barely working? Has anyone successfully gotten ny unemployment while still working reduced hours? I know nothing about this process and need help ASAP before I get evicted.

Ella Lewis

Yes! You can absolutely apply for partial unemployment. That's exactly what it's designed for - when your hours get slashed but you're not completely laid off. My brother is a bartender and went through the same thing last year. They reduced him to like 15 hours a week and he qualified.

0 coins

-

Hunter Edmunds

Thank you! This makes me feel better. Did your brother have any issues with the application process?

0 coins

-

1M

Ella Lewis

He had to call them twice to clarify some stuff, but overall it worked out. Just make sure you report ANY income you make each week when certifying. Don't try to hide it cuz they'll find out and then you're screwed.

0 coins

-

26d

Andrew Pinnock

This is good info. I always thought unemployment was only for people who got fired, didn't realize reduced hours counted too 🤔

0 coins

-

25d

Brianna Schmidt

After trying for weeks to reach someone at ny unemployment, I finally found this service called Claimyr (claimyr.com) that got me through to an actual human being. Literally had an agent on the phone within 45 mins after spending days trying on my own. Talking to a live person got my benefits started so fast. Check out this video too: https://youtu.be/Rdqa1gKtxuE

0 coins

-

Alexis Renard

sounds like one of those ads that pops up everywhere. anyone ACTUALLY try this or is it some kinda scam?

0 coins

-

27d

Brianna Schmidt

Nah, it's real. I was super skeptical too but was desperate after 3 weeks of calling. Best decision I made - it was worth every penny to finally get my claim processed.

0 coins

-

25d

Camila Jordan

hmm I've been burned by so many of these 'services' before... what makes this different from all the other unemployment 'helpers'?

0 coins

-

25d

Brianna Schmidt

They don't process your claim or anything - they just get you connected to an actual agent. That's it. You still talk directly to unemployment yourself. I was just sick of the busy signals and hangups.

0 coins

-

25d

Tyler Lefleur

I just tried it yesterday. Got through to someone who fixed my claim that was stuck for a month. Dunno why I didn't find this sooner tbh

0 coins

-

25d

Madeline Blaze

When you apply, make sure you're honest about the hours/money you're still making. I'm in the same boat - cook at a restaurant that cut me to 2 shifts. You'll need to certify your earnings each week and if you fudge the numbers they can come after you later.

0 coins

-

Andrew Pinnock

I get ur panic but you definetly qualify for partial benefits! The rule is if you work less than 4 days in a week AND earn less than $504, you can get partial unemployment. Just make sure when u certify each week you accurately report days worked and earnings. I've been on partial while working 2 days a week at my salon. The system is annoying but it works.

0 coins

-

Hunter Edmunds

Thank you for the specifics! That helps a lot. So even with 2 shifts I can still qualify? Do tips count toward the $504?

0 coins

-

25d

Andrew Pinnock

Yep tips count as income. Gotta report everything. And yes with 2 shifts you'll qualify as long as you're under that $ amount and under 4 days. They reduce your benefit based on how many days you work (not hours, weirdly).

0 coins

-

25d

Max Knight

The ridiculous thing about NY's system is they count DAYS not HOURS. So if you work even 1 hour on a day, that counts as a full day. So try to consolidate your hours into fewer days if possible to maximize benefits. This system is so messed up for service industry workers 😤

0 coins

-

Emma Swift

THIS!!! I learned this the hard way. Had 5 short shifts and got nothing, then switched to 3 longer shifts and qualified for partial. Makes no sense but thats how it works.

0 coins

-

25d

Tyler Lefleur

Wait fr? That's such a stupid system. So if I work 1hr each day for 7 days I get nothing, but if I work 35hrs across 3 days I can get benefits? 🤡

0 coins

-

25d

Max Knight

Exactly. NY unemployment system living in 1952 apparently 🙄

0 coins

-

25d

Emma Swift

Just be prepared for a NIGHTMARE trying to reach someone if you have questions or problems with your claim. I spent 3 weeks calling every day trying to fix my partial unemployment claim after the website glitched. The website is trash and the phone lines are always jammed.

0 coins

-

Isabella Tucker

Facts. I had to call 47 times in one day before I got through. And then waited on hold for 2 hours. Their system is from the stone age.

0 coins

-

25d

Jayden Hill

Try claimyr.com - they call for you and connect you when an agent picks up. Only way I got through after weeks of trying.

0 coins

-

25d

Alexis Renard

Here's what you need to do for partial unemployment in NY - I've been dealing with this for months and finally figured it out: First, create an account on labor.ny.gov and file a new claim. You'll need to provide: - Your employment history for the past 18 months - Your restaurant's info including address and EIN (on your W2) - Your ID and social security number - Bank info for direct deposit When asked why you're applying, select "reduction in hours" NOT "still employed". Then explain your situation. After you're approved, you'll need to certify WEEKLY. This is crucial - you must log in each week and report exactly how many days you worked and how much you earned including tips. The key thing to understand is NY's weird day-based system: - 0 days worked = full benefit - 1 day worked = 75% of benefit - 2 days worked = 50% of benefit - 3 days worked = 25% of benefit - 4+ days worked = no benefit So if possible, try to consolidate your hours into fewer days. A 6-hour shift on one day is better than 3 hours on two separate days. If you run into problems (and you probably will), good luck getting through on the phone. I wasted weeks until I found claimyr.com which got me a callback from an actual agent. Don't give up! The system is designed to be frustrating but partial benefits can be a lifesaver while you look for more work.

0 coins

-

Hunter Edmunds

This is INSANELY helpful, thank you so much for the detailed breakdown! I'm going to apply tonight.

0 coins

-

25d

LordCommander

Saving this comment for later. I've been so confused about how the partial benefits work

0 coins

-

25d

Lucy Lam

One correction - you actually can earn up to $504 in a week and still get partial benefits, though it affects your payout. Above that and you get nothing for that week.

0 coins

-

25d

Alexis Renard

Good point about the $504! Forgot to mention that.

0 coins

-

25d

Tyler Lefleur

Have you considered looking for another restaurant job? Lots of places by me in Brooklyn are hiring right now and some are actually busy. Might be better than dealing with unemployment

0 coins

-

Hunter Edmunds

I've sent out applications but everywhere seems to be cutting hours right now. Will keep trying though

0 coins

-

25d

Isabella Tucker

This exact thing happened to me last winter. Applied for partial unemployment and it literally saved me. But WARNING: the system is beyond frustrating. The website crashes constantly and good luck ever talking to a human on the phone.

0 coins

-

Aidan Hudson

Literally impossible to get someone on the phone. I tried for TWO WEEKS straight and could never get through 😫

0 coins

-

25d

Zoe Wang

Try right when they open at 8am. That's how I got through after 3 days of calling.

0 coins

-

25d

Aidan Hudson

I tried at 8am, 8:01am, 8:02am... still got the "we're experiencing high call volume" message and hung up on 😭

0 coins

-

25d

Jayden Hill

sorry ur dealing with this... restaurant industry is brutal right now. inflation + cold weather + post-holiday broke customers = nobody eating out. definitely apply for partial unemployment, and start looking for side gigs too. lots of delivery apps hiring.

0 coins

-

Camila Jordan

The way ny unemployment calculates partial benefits is so weird. They use DAYS not HOURS which makes no sense. And they don't explain this anywhere clearly.

0 coins

-

Connor Richards

Seriously!! This confused me so much. I worked 3 hours each day for 4 days and got ZERO benefits. Then I switched to 12 hours across 2 days and suddenly qualified. Makes absolutely no sense.

0 coins

-

25d

Grace Durand

the system was designed for factory workers in like 1950, not modern service industry people with irregular schedules 🤦‍♀️

0 coins

-

25d

LordCommander

It's wild how they expect us to survive when our hours get cut. I've been a server for 7 years and this is the worst I've seen it. Every restaurant in my area is dead. Good luck and def apply for partial unemployment asap

0 coins

-

Lucy Lam

Be careful cuz if your restaurant is paying you under the table for some shifts or not reporting all your tips, unemployment might not calculate your benefit correctly. They base it on reported wages.

0 coins

-

Hunter Edmunds

All my income is on the books thankfully. Management is strict about reporting tips properly.

0 coins

-

25d

Aidan Hudson

This might sound weird but check if your area has a restaurant worker relief fund. After Sandy, Covid, etc sometimes there are emergency funds that don't get fully used up. worth checking into.

0 coins

-

Zoe Wang

THE WORST PART IS TRYING TO GET THEM ON THE PHONE OMFG. I spent THREE WEEKS trying to reach a human being at NY unemployment to fix an issue with my claim. The phone system is a joke - either busy signals or it hangs up on you after making you go through all the prompts!!!

0 coins

-

Steven Adams

Bruh I feel this in my soul. Got disconnected 26 times before I ever reached a person. The system is designed to make people give up.

0 coins

-

25d

Alice Fleming

After getting nowhere for days, I used claimyr.com and got a callback from an agent within an hour. Worth every penny to finally get my claim fixed.

0 coins

-

25d

Zoe Wang

what's that? never heard of it.

0 coins

-

25d

Alice Fleming

It's a service that calls unemployment for you and stays on hold, then connects you when a real person picks up. Only way I finally got through after weeks of trying.

0 coins

-

25d