New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
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Ethan Brown

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This is definitely a system error - you should only have one waiting week per benefit year! I had something similar happen to me last year. The key is to keep calling until you get someone who actually knows what they're doing. Document everything like Josef said and don't let them tell you it's normal because it's not. The system has been extra glitchy since they updated it. Hope you get it sorted out quickly!

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Oscar O'Neil

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@Ethan Brown thanks for confirming this! I was starting to think maybe I was crazy or missed something in the rules. Definitely gonna document everything and keep calling until I get someone who can actually help. It s'frustrating that we have to fight for what should be automatic but at least now I know I m'not alone in dealing with this glitch!

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I work at a benefits advocacy nonprofit and can confirm this is 100% a system error. NY law is clear - only ONE waiting week per benefit year, period. What's happening is the system isn't properly recognizing your previous benefit year when you restart claiming after a break. Here's my advice: when you call (definitely use that claimyr service if you can afford it), ask to speak specifically to a "claims examiner" not just a regular agent. Tell them you need a "waiting week waiver review" for duplicate waiting weeks in the same benefit year. Use those exact words - it'll get you to the right department faster. Also, check if your benefit year actually expired between your claims. If you filed in Sept 2022 and are claiming again in summer 2023, you might technically be in a new benefit year which WOULD require a new waiting week. But based on your timeline it sounds like you're still in the same benefit year so this is definitely their mistake. Keep us updated on how it goes! This has been happening to way too many people lately 😤

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Leila Haddad

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I went through this exact situation last year! You definitely qualify since your position was eliminated - that's involuntary job loss, not quitting. Here's what worked for me: I filed immediately and was honest about my availability date (I said I could start work in 6-8 weeks). NYS Department of Labor approved my claim and I was able to collect benefits during that time. For the job search requirement, I did mostly online applications during nap times and counted networking calls with former coworkers. The key is being upfront about when you can realistically start work. Don't wait to file - you can always adjust your availability date later if needed. Good luck and congrats on your daughter!

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Mei Chen

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This is super helpful! Thank you for sharing your experience. It's reassuring to know that being honest about your availability timeline actually worked in your favor. I was worried they'd deny my claim if I couldn't start immediately, but it sounds like NYS Department of Labor is more reasonable than I expected. Did you have to provide any documentation about your maternity leave or job elimination when you filed?

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Chris King

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I'm in a similar boat - just had my baby 3 months ago and was let go during maternity leave. I did file for unemployment and it was approved! The NYS Department of Labor was actually pretty understanding about the childcare situation. When I filed, I was honest that I needed 4-6 weeks to arrange childcare before I could start a new job, and they still approved my claim. For the job search requirements, I mostly did online applications during baby's naps and reached out to my professional network via LinkedIn messages. It's definitely doable - you just have to be strategic about when and how you do your job search activities. My advice is to file sooner rather than later because there can be delays in processing, especially if they need additional documentation about your job loss.

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Paolo Conti

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Don't stress too much about the wording. The NYS Department of Labor system is pretty straightforward if you're legitimately eligible. Since you were laid off through no fault of your own, you should be fine. Just make sure you file your weekly claims on time every week and keep looking for work. Missing even one weekly claim can cause delays.

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Amina Diallo

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ugh the whole system is such a pain... took me 6 weeks to get my first payment and that was with everything filled out correctly. good luck!

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Zainab Omar

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6 weeks?? That's terrifying, I need the money to pay rent

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After certifying weekly NY unemployment benefits, system shows "File A Claim" button - should I click it or wait?

I just certified my weekly benefits through the New York unemployment portal and now I'm totally confused. After I finished claiming, the website is showing me a message saying "You have already claimed benefits for this week. Please select from one of the following:" It then gives me two options: "File A Claim" or "View Payment History" with buttons for each. Under "File A Claim," it states: "You may use this system to file a claim for Unemployment Insurance benefits. If you apply for Unemployment Insurance benefits today, your claim will be effective the Monday of the current week. This online system is available between the hours of 7:30 am to 7:30 pm Monday through Thursday (Eastern Time), Friday, 7:30 am to 5:00 pm, all day Saturday, and Sunday until 7:00 pm." Under the second option, it says: "Inquire about your payment history. You will be provided with current claim information, the date your last payment was released, and a history of all benefit payments processed. This online system is available between the hours of 7:30 am to 7:30 pm Monday through Thursday (Eastern Time), Friday, 7:30 am to 5:00 pm, all day Saturday, and Sunday until 7:00 pm." I'm not sure if I'm supposed to click "File A Claim" or just wait until next week to certify again? The system on uihp2.labor.ny.gov is so confusing! I thought I already had an active claim since I've been claiming benefits. Is this normal to see the "File A Claim" button after certifying, or did something mess up with my account? Don't want to screw anything up by clicking the wrong thing.

Ethan Brown

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I had this same exact confusion when I first started claiming! That "File A Claim" button being so prominent after you've already certified is super misleading. Like others have said, definitely don't click it - it's just part of the main menu that shows up for everyone regardless of claim status. The key thing is that message saying "You have already claimed benefits for this week" - that's your confirmation everything went through properly. I always feel paranoid about the NY system too because it's so poorly designed, but as long as you see that confirmation message, you're good to go until next week!

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Luca Bianchi

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Exactly! That prominent "File A Claim" button after certifying is so misleading - I almost clicked it my first week too thinking I was supposed to do something else. The NY unemployment system really seems designed to stress people out unnecessarily. At least now I know that confirmation message is all we need to look for. Thanks for the reassurance!

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I went through this exact same panic last month! That interface is absolutely terrible - I spent like an hour staring at those buttons wondering if I messed something up. The "File A Claim" button being right there after you certify is so confusing. But yeah, if you see "You have already claimed benefits for this week" then you're completely done until next Wednesday. I usually click "View Payment History" just to triple-check that my certification shows up in the system, then I get out of there before I accidentally click something I shouldn't. The NY DOL really needs to hire some actual web designers because this system is a nightmare to navigate!

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Diego Chavez

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Been there! My redetermination took about 5 weeks but that was during a busy period. The waiting is the worst part honestly. Just try to stay patient and keep documenting everything in case they need more info later.

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Sofia Perez

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I'm going through something similar right now - got my redetermination notice about 2 weeks ago and it's definitely stressful not knowing when it'll be resolved. From what I've researched, the NYS DOL website mentions they aim to complete most redeterminations within 6-8 weeks, but like others have said, it really depends on your specific situation. One thing that helped ease my anxiety was setting up the online account if you haven't already - at least you can see the status updates there even if they're minimal. Hang in there, and definitely keep filing those weekly claims like Omar mentioned!

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Alana Willis

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Thanks Sofia! I do have the online account set up but you're right, the status updates are pretty minimal - just shows "under review" basically. Good to know about the 6-8 week timeframe from their website though, I hadn't seen that specific info. It's reassuring to know I'm not the only one dealing with this right now. How has your experience been with keeping up the weekly claims during the redetermination? Are yours showing as pending too?

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