New York Unemployment

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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Carmen Vega

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Wow, this thread has been incredibly eye-opening! I had no idea that interstate wage verification was such a common issue causing payment delays. I'm currently in week 5 of waiting for my first payment and worked in Massachusetts for a few months last year before moving back to NY. Reading everyone's experiences here makes me think this could be exactly what's happening with my claim too. The system really should notify us when these verifications are in progress instead of leaving us completely in the dark. I'm going to try calling tomorrow morning right at 7:30 and specifically mention the MA wage verification issue. Thank you all for sharing your stories - this community support is invaluable when dealing with such a frustrating system!

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Nalani Liu

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@a3bb40c81223 This thread has been a lifesaver for understanding what's really going on! I'm dealing with the exact same situation - filed 6 weeks ago, worked in Florida for a short period last year, and my claim has been stuck with zero explanation from the system. It's crazy how many of us are dealing with interstate wage verification delays without knowing that's what's causing the holdup. The lack of transparency from NYSDOL is honestly unacceptable - we shouldn't have to piece together information from community forums to understand why our legitimate claims aren't being processed. Definitely mention the MA verification when you call - seems like being specific about the interstate issue helps the agents identify the problem faster. Good luck tomorrow morning!

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Micah Trail

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Reading through all these experiences has been incredibly helpful! I'm currently in week 4 of waiting for payments with no explanation from the system. I haven't worked in other states recently, but I'm wondering if there are other common verification issues that cause similar delays? For those who successfully got through to agents, what other types of holds or flags did they mention besides the interstate wage verification? I'm trying to prepare for when I finally reach someone so I can ask about the right things. Also, has anyone had success with the secure messaging system, or is calling really the only way to get these issues resolved?

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Zara Malik

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Don't forget about the work availability requirement too. You need to be able and available for work each week. If you go on vacation or have any period where you can't work, you need to mark that on your weekly claim or you could be committing fraud.

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Also want to add - make sure you understand the difference between "able to work" and "available for work". Able means you're physically and mentally capable of working, while available means you're not doing anything that would prevent you from accepting a job if offered (like being enrolled in full-time school during business hours). I learned this the hard way when I had to explain why I was taking a morning class. Keep documentation of everything and when in doubt, always err on the side of over-reporting rather than under-reporting!

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Ethan Moore

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ok no joke every1 in my friend group who got laid off recently had their claims stuck at some point. the ONLY way to get it fixed is to talk to a human. i was lucky and got thru after 2 days of calling but my roommate used claimyr.com and said it worked great.

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Chloe Wilson

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Hey Keisha! I went through the exact same thing last month - that "accepted" status had me refreshing my account like crazy! In my case, it took about 6 days after acceptance to see my actual benefit amount show up. They'll post a "Monetary Determination" letter in your online account that breaks down your weekly benefit amount and total benefits available. You should get an email notification when it's ready to view. The waiting is definitely nerve-wracking when you're trying to budget, but it sounds like you're on the right track. Just keep certifying weekly in the meantime and checking your account daily. Fingers crossed yours comes through quickly! 🤞

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Honorah King

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Thanks Chloe! That's really reassuring to hear from someone who just went through this. 6 days sounds reasonable - I'm on day 3 now so hopefully soon! Did you get your first payment pretty quickly after the monetary determination showed up? And yeah, I've been obsessively checking my account multiple times a day 😅

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Ava Thompson

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The NYS Department of Labor will look at whether you willfully violated company policy or if there were circumstances beyond your control. Health issues that prevent you from working are usually considered beyond your control. Make sure you have documentation ready in case they request it during the adjudication process. Also keep doing your job search activities while you wait for the decision on your claim.

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Good point about the job search. Do I need to start logging job searches right away even if my claim isn't approved yet?

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Ava Thompson

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Yes, start your job search log immediately. You'll need to show 3 job search activities per week once your claim is approved, so it's better to start early.

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Mia Alvarez

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I went through something similar - was discharged for attendance issues related to a chronic condition. The NYS Department of Labor approved my claim because I was able to show that my absences were health-related and not willful misconduct. Key things that helped me: 1) I was honest about the discharge reason when filing, 2) I had medical documentation ready (even partial records help), and 3) I emphasized that I intended to return to work and wasn't abandoning the job. The adjudication took about 4-5 weeks but it was worth the wait. Don't let the discharge discourage you from applying - you have a good chance of approval given the medical circumstances.

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Sofia Peña

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This is really helpful to hear from someone who went through the exact same situation! I'm feeling more hopeful now. Quick question - when you say you emphasized that you intended to return to work, did you mention that specifically in your initial application or during a phone interview with NYS Department of Labor? I want to make sure I present my case in the best way possible.

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did u try 2 stay at the job longer? sometimes if u quit too early they say its ur fault

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Ella Knight

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I didn't quit - they laid me off because they said they didn't have enough work. I would have stayed if I could, I really needed the job.

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You're in the clear from an eligibility standpoint since you were laid off due to lack of work. That's considered a qualifying separation because it was not your fault. As long as you have documentation showing you were laid off (not fired for cause or quit), you should have no issues with the separation reason.

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Omar Mahmoud

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I went through something similar last year! The good news is that with your steady employment through November 2024, you should definitely qualify for a new claim with a decent benefit amount. A few tips from my experience: 1) File online as soon as possible - don't wait, 2) Have all your employment documentation ready including your separation notice from the 3-week job, 3) Be prepared for the ID.me verification again (it's annoying but faster the second time), and 4) When you get to the employment history section, list ALL your jobs including that 3-week position. The system will automatically calculate your base period wages from your longer employment history. With a $62k salary through November, you're likely looking at a much better benefit rate than you'd expect from just 3 weeks of work. Hang in there - you've got this!

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Evelyn Xu

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This is exactly the kind of detailed advice I was hoping for! Thank you so much for taking the time to write this out. I'm definitely going to get all my paperwork together before filing. Quick question - for the separation notice from the 3-week job, is an email from my manager saying they're laying me off due to lack of work sufficient, or do I need something more formal? I want to make sure I have everything they might ask for.

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