New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Just my 2 cents but the NYS Department of Labor appeals system is a joke. They side with employers 90% of the time no matter what evidence you have. I appealed twice and lost both times even with clear documentation that I was wrongfully terminated. Good luck but don't get your hopes up.

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That's not true at all! I know several people who won their appeals including myself. You have to present your case clearly and have documentation to back up your claims.

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Hey Sean, I just went through this same situation a few months ago! The key thing is to be very specific about why the misconduct determination is wrong. When you file your appeal (which you can do online through ny.gov), write a detailed statement explaining your side of what happened. Include dates, names of witnesses, and any emails or texts that support your version of events. Also, if your employer didn't follow their own disciplinary policies before firing you, definitely mention that. The hearing is conducted by phone usually, and you'll get a chance to tell your story to an administrative law judge. Don't let the stress get to you - many people successfully overturn these decisions when they have good documentation and present their case clearly.

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wait so you can appeal even after they already denied you?? I thought once NYS Department of Labor made a decision that was it. I got denied 2 months ago for 'voluntary quit' even though I was laid off and just gave up trying to fight it. is it too late for me to appeal now?

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Unfortunately, you only have 30 days from the date on your determination notice to file an appeal, so if it's been 2 months you've likely missed that window. However, you might want to call NYS Department of Labor anyway to double-check - sometimes they'll accept late appeals if you have a really good reason for the delay (like serious illness or not receiving the notice). It's worth a shot since you were actually laid off and not a voluntary quit. @Freya Collins

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Make sure you keep detailed records of everything during your appeal. I won mine but it was stressful having all my documentation scattered everywhere. Also yes you should definitely keep filing your weekly claims even if you're not getting paid - if you win the appeal you'll get all that back pay.

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wait hold up - does this actually work or is it just the usual BS? Seen way too many 'solutions' that end up being scams

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If you're talking about Claimyr, yes it works. My roommate used it. It's just a service that sits on hold for you then calls you when a person picks up.

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I'm dealing with this exact same issue right now! Been stuck in this loop for 4 days where it just keeps showing my exhausted claim from 2023. So frustrating that there's no clear "file new claim" option when you're in this situation. Based on what everyone's saying here, sounds like calling is really the only option. Might try that early morning calling strategy or look into claimyr since I can't afford to spend weeks on hold. Thanks for posting this - at least now I know I'm not crazy and it's actually a system problem!

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Make sure you keep all your WARN pay documentation! NYS Department of Labor will want to see the dates and amounts when they review your claim. Also don't forget you still need to do the job search activities during the WARN period even though you're not getting UI benefits yet.

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Just went through this myself when my company closed last month. The key thing to understand is that WARN pay essentially "pushes back" when your unemployment benefits start, but it doesn't affect the total amount you're eligible for. Think of it as the state saying "you're still technically employed during those 60 days even though you're not working." I know it feels unfair, but filing immediately is still the right move because there can be delays in processing, and you want everything ready to go when that WARN period ends. Also, double-check if your employer is paying into the state system during those 60 days - that can affect things too.

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definitely document EVERYTHING. dates times what was said who was there. i learned that the hard way when i tried to appeal my denial. also make sure you keep applying for jobs while your claim is being reviewed because they'll want to see your job search log either way

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I went through something very similar with NYS Department of Labor about 6 months ago. Quit due to a hostile supervisor who was creating an unsafe work environment. The key thing that helped my case was keeping a detailed journal of incidents - dates, what happened, any witnesses present. I also had my doctor write a letter specifically stating that my work environment was contributing to my anxiety and recommending I remove myself from the situation for my health. It took about 8 weeks for them to make a decision, but I was approved. The medical documentation was crucial - make sure your doctor's notes specifically connect your health issues to the work environment, not just general stress. Also, if you ever complained to management about the conditions (even informally), try to get that documented somehow. Good luck!

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