New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hannah Flores

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Just remember to document everything! Keep copies of your application, any correspondence with NYS Department of Labor, and notes about your separation. If your employer tries to lie, having documentation helps your case during any appeal process.

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Mei Chen

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Thanks for sharing this question - I'm actually going through something similar right now! I filed my claim about 10 days ago and haven't heard anything yet, so I'm assuming my employer probably got the Request for Information form by now. It's nerve-wracking not knowing what they're going to say, especially when you didn't leave on the best terms. Has anyone here had experience with what happens if there are conflicting stories between what you reported and what your employer says?

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Tyrone Hill

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Just wanted to say I was in a similar situation last year and it worked out fine. The application process seems overwhelming but it's really not that bad once you start. Make sure you have your employment history ready with dates and employer info.

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Amara Okonkwo

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I just went through this process myself a few months ago and wanted to share what helped me. Beyond the basic eligibility requirements others mentioned, I'd suggest gathering all your employment documents before you start - W-2s, pay stubs, and exact dates of employment for all jobs in the past 18 months. Also, start thinking about your job search strategy now because you'll need to begin those 3 weekly activities right after filing. One tip: create a simple spreadsheet to track your work search activities from day one - include company name, position, how you applied, and date. It makes the weekly certifications much easier and you'll be prepared if they audit your claim later.

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ElectricDreamer

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I feel u... system is straight garbage rn. took me 3 weeks to fix my account 🤮

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Been through this exact same nightmare with my brother's account last month. Here's what finally worked for us: Call the 800-833-3000 tech line first thing in the morning (like 8:01 AM) - way better chance of getting through. Have EVERYTHING ready: SSN, old passwords, security questions, phone numbers they have on file, etc. If the reset tool on ny.gov isn't working, it's usually because there's a security flag on the account. Only phone support can clear that. Pro tip: if you get disconnected (happens all the time), immediately call back and tell them you got cut off - they can sometimes see the previous call attempt and fast track you. The Bronx career center on 149th is nice but yeah they literally can't touch account issues - learned that the hard way 😅 Hang in there! Once you get the right person on the phone it takes like 10 minutes to fix.

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Lola Perez

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Whatever you do, don't just walk out. Try to get them to fire you instead if possible. Much easier to get UI benefits when you're terminated versus when you quit, even with good cause.

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Nora Brooks

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That's risky advice. Trying to get fired could backfire if they document it as misconduct. Better to properly document the hostile work environment and quit for good cause if the situation is truly unbearable.

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I went through something similar with a toxic supervisor cutting my hours unpredictably. When I filed for unemployment after quitting, I had to attend a phone hearing where they asked detailed questions about each incident. The key things that helped my case were: 1) I had screenshots of my schedule changes, 2) I wrote down specific dates when I was sent home early, and 3) I had a coworker who witnessed the verbal abuse. The NYS Department of Labor approved my claim for "constructive dismissal" since the working conditions became intolerable. Start documenting everything now - even write down what happened yesterday with the screaming incident while it's fresh in your memory. Include the date, time, what was said, and who witnessed it.

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Omar Zaki

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Keep filing those weekly claims no matter what! Even if your initial claim is still pending. That's super important.

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Levi Parker

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I went through this same process about 3 months ago. Filed on a Wednesday and got my first payment exactly 16 days later (so just over 2 weeks). The key is making sure you have all your employment documentation ready in case they ask for it. Also, set up direct deposit if you haven't already - it's faster than waiting for a debit card to arrive in the mail. Don't stress too much about the timing, just keep doing those weekly certifications and check your online account regularly for any requests for additional info.

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