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NY unemployment making me do 4 job search interviews in 3 months - is this normal?

I'm beyond frustrated with NY unemployment right now. Has anyone else been forced to do this many job search interviews? In just the last 3 months, I've already had THREE interviews (one in-person and two by phone). The DOL rep during my last phone interview a month ago specifically told me that was my final one. Now I just got another letter in the mail saying I have to do a FOURTH job search interview by phone! This seems excessive and I'm wondering if there's some kind of flag on my account or something. These interviews are such a hassle - I have to reschedule my part-time gig work every time just to be available for their calls. Is this happening to anyone else or am I being singled out for some reason?

Diego Vargas

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yep they did this to me too last year. had like 5 interviews total before they finally left me alone. its just random checks, dont worry about it

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5 interviews?? That's insane! Did they ever explain why they kept scheduling them? I'm already stressed about making ends meet without having to deal with this bureaucratic nonsense every few weeks.

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This is unusual but not unheard of. The NYSDOL uses an algorithm to randomly select claimants for additional verification, but sometimes system glitches create duplicate interview requirements. When this happened to me, I learned it was because I had reported a part-time job one week but then not the next (because the hours dried up). That triggered additional oversight. A few suggestions: 1. In the next interview, specifically ask if this is your final one and get the name of the representative 2. Ask if there's anything flagged in your account causing the repeated interviews 3. Request documentation stating you've completed all required interviews Don't worry too much though - as long as you're doing your required job searches and reporting accurately, they'll eventually stop with the interviews.

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Thank you so much for this detailed info! I do have part-time gig work that varies week to week, so maybe that's triggering something in their system. I'll definitely ask these questions during my next interview. It's just so frustrating that they keep pulling me away from potential work hours for these redundant checks.

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StarStrider

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I work for an employment agency that helps people navigate unemployment issues, and I can tell you the system is completely broken right now. The NYSDOL is understaffed and their computer system is ancient. These multiple interviews are happening because different departments aren't communicating with each other. Here's what's likely happening: Each time you report a change in circumstances (like varying hours worked), it creates a new "issue" in their system. Then different staff members schedule interviews to resolve these issues without realizing another interview is already scheduled or was recently completed. After about 30 attempts calling the regular unemployment number and getting nowhere with this exact problem, one of our clients finally got through using Claimyr (claimyr.com). They have a service that helps you reach an actual agent at the unemployment office. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Once they actually spoke to a senior agent, they were able to get their account flagged to prevent further unnecessary interviews. Might be worth checking out if this continues.

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Sean Doyle

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Thanks for telling us about claimyr, I just watched the video. Honestly tho why should we have to pay more money just to talk to someone at unemployment??? The whole system is designed to frustrate people into giving up!!

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This actually makes so much sense. My work hours vary A LOT week to week with my gig work, so I'm constantly reporting different income amounts. I've been trying the regular number for weeks with no luck. I might check out that Claimyr service if my fourth interview doesn't resolve this cycle. Thanks for the insight!

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Zara Rashid

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I had to do SIX interviews last year because I was in a union hiring hall situation where I'd work for a week, then be off for three, then work again. The NYSDOL system isn't designed for irregular employment patterns. Based on your description, it sounds like your variable part-time gig work is what's triggering these redundant interviews. The system flags patterns it considers "suspicious" - which basically means anything that doesn't fit the traditional 9-5 employment model. One thing that helped me: I created a detailed log of every interview I'd completed, with dates, names of representatives I spoke with, and confirmation numbers when provided. During my final interview, I read this entire log to the representative and asked them to note in my file that I had fulfilled all verification requirements. That finally stopped the cycle. Good luck - the system is frustrating but eventually you'll break through the bureaucratic loop!

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SIX interviews? That's absolutely ridiculous! But your advice about keeping detailed logs is really smart. I'm going to start doing that immediately. I've been writing down some basic info, but I'll make sure to get the rep's name and any confirmation number during this next call. Thank you for sharing your experience - it helps to know I'm not alone in dealing with this mess.

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Luca Romano

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Their doing this to everyone right now its not just you!! My neighbor had 3 interviews and my cousin had like 5!!! The unemployment office is just trying to cut people off by making it so annoying you'll give up. DONT GIVE UP!! Keep doing the interviews and eventually they'll leave you alone. Its all about persistence with these people!!!!!

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While I understand your frustration, I don't think NYSDOL is intentionally trying to cut people off. The more likely explanation is system inefficiency and lack of communication between departments. But you're absolutely right that persistence is key - continuing to comply with all requirements is the fastest way to resolve this situation.

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Nia Jackson

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I went through something similar in 2025. Had 3 interviews in 2 months, then suddenly a 4th one appeared. I finally got fed up and asked the interviewer directly why I was being targeted. Turns out there was a flag on my account because I'd worked for two different employers within a 6-month period before filing for unemployment. The system automatically flags these as "high risk" accounts. During your next interview, I recommend asking directly: "Is there a specific reason my account is being selected for multiple verification interviews?" and "What can I do to resolve whatever issue is causing these repeated interviews?" Also, make sure you're using exactly the same information each time you certify. Even small inconsistencies can trigger additional verification processes.

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Thank you for this advice! I definitely had multiple employers in the months before filing - I was piecing together income from several part-time jobs that all dried up around the same time. I'll ask these specific questions during my next interview. It's helpful to know what might be triggering these checks in the first place.

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Diego Vargas

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just ignore the letter maybe? thats what i did when they sent me too many notices and nothing bad happened lol

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Zara Rashid

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This is extremely dangerous advice. Ignoring official NYSDOL correspondence can result in benefit disqualification, mandatory repayment of benefits, or even fraud charges in severe cases. Always respond to all official notices, even if they seem redundant. If you're uncertain about a notice's legitimacy, contact NYSDOL directly to verify.

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I definitely don't feel comfortable ignoring official letters. I don't want to risk losing my benefits when I'm already struggling to find stable work. But thanks anyway for the suggestion.

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Update on my earlier comment: I just remembered that in my case, I was able to resolve the cycle of repeated interviews by requesting to speak with a supervisor during my final interview call. The supervisor had the authority to place a note in my file indicating that I had fulfilled all verification requirements. When you have your next interview, try saying something like: "I've now completed three job search interviews, and I was previously told my last interview would be final. I'd like to speak with a supervisor to understand why I'm continuing to receive interview requests and to resolve this situation." Speaking with higher-level staff can sometimes break through bureaucratic loops that regular agents can't address.

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This is such helpful advice! I'll definitely ask to speak with a supervisor during my next call. I've been way too passive in these interviews so far - just answering their questions and not advocating for myself. I appreciate you coming back to share this additional tip!

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Sean Doyle

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IDK what everyone else is talking about, I've been on NY unemployment since January and haven't had a SINGLE interview!! Why are they harassing some people and completely ignoring others?? The whole system is totally random and unfair.

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Nia Jackson

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The interview selection process isn't entirely random. Several factors increase your likelihood of being selected, including: - Working part-time while collecting benefits - Having multiple employers in your base period - Filing from an IP address different from your reported address - Inconsistencies in your weekly certifications - Working in industries with high fraud rates If none of these apply to you, that likely explains why you haven't been selected for verification interviews.

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When I was on unemployment last winter, I kept getting these interviews too, and my situation sounds similar to yours - I had gig work with irregular hours. What finally worked was calling the main unemployment number and specifically requesting to have a "case review" to stop the redundant interviews. Took me FOREVER to get through though - I called for like 3 days straight before finally connecting with someone who could help.

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A "case review" - I'll definitely ask about that specifically! Did you have to call the regular unemployment number or was there a special number for case reviews? And yeah, the calling process is absolutely brutal. I've spent hours trying to get through with no luck.

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Just the regular number unfortunately. I think I spent like 6 hours total on redial before I got through. It's completely ridiculous how hard they make it to talk to an actual human being. But once I finally did, they were actually helpful and fixed the problem right away.

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