Just wanted to jump in here as someone who's been helping folks with this exact issue! I work as a benefits advocate and we've been seeing this endless loop problem constantly since the January update. A few additional tips that have worked for people I've helped: 1. If you're copy-pasting any information (like employer names or addresses), try typing it manually instead - sometimes hidden formatting characters cause issues 2. Make sure your browser isn't auto-filling any fields, as this can sometimes introduce weird characters 3. If you have a hyphenated last name or company name, try removing the hyphen temporarily just for the submission Also wanted to mention that if you're still stuck after trying all these workarounds, you can request to have your claim put on hold while you resolve the reporting issue - this prevents any potential benefit delays while you're fighting with the system. You just need to call and explain the technical difficulties you're experiencing. It's frustrating that we need all these workarounds, but at least there are multiple solutions that seem to help different people depending on their specific situation!

Wow, reading through all these comments has been such a relief - I thought I was going crazy! I've been stuck in this same endless loop for the past few days trying to report my part-time retail job. Based on everyone's suggestions, I think my issue might be that I've been using the "&" symbol in my employer's name (it's "Smith & Co"). Going to try removing that and typing everything manually instead of copy-pasting. It's honestly mind-blowing that such simple things like punctuation marks can break a government website, but at least now I have a roadmap of things to try. Thanks to everyone for sharing their experiences and solutions - this community is a lifesaver when dealing with such a frustrating system!

Good luck with your claim! I hope it goes smoother than mine did.

I just went through this process a few months ago! Like others mentioned, there's no waiting period - you can file immediately as long as you have qualifying wages. One tip that really helped me: make sure you have all your employment documentation ready before you start the application. NYS DOL will want pay stubs, W-2s, or other proof of your recent work. Also, if your part-time job was with a different employer than your previous claim, that actually works in your favor since it shows new qualifying wages. The online system can be glitchy, so I'd recommend applying early in the morning when there's less traffic on their website.

I went through this exact same situation a few months ago! When you're trying to reopen online and it's asking for a new application, that usually means your benefit year expired. If it's been more than a year since you first filed, you'll need to start fresh with a new claim. But if it's only been since October, you should definitely be able to reopen the existing one. Try clearing your browser cache and cookies for the my.ny.gov site first - sometimes that fixes the glitch. If that doesn't work, you really do need to call. The best time I found to get through was right when they open at 8am or around lunchtime when call volume drops a bit. Good luck!

I work as a benefits advisor and see this situation a lot. Since you filed in October and it's only been a few months, your benefit year should definitely still be active. The online system glitch where it asks for a new application is unfortunately common. Here's what I recommend: 1) Try the browser cache clearing that James mentioned - log out completely, clear cache/cookies, then log back in. 2) If that doesn't work, call the dedicated reopening line at 888-209-8124 (different from the main UI line). 3) Have your last separation letter from the temp agency ready - they'll likely ask about why the job ended. 4) Keep filing your weekly claims even while waiting for approval - you can backdate them once processed. The good news is that if there are no complications with your temp job separation, reopening usually takes 7-10 business days max. Hang in there!

One other tip - make sure your husband checks his email and mail for a while even after stopping his claim. Sometimes there are notifications or questions that come up later. The NY unemployment system occasionally does random audits, and if they contact him and he doesn't respond, it can cause issues.

Just went through this exact same situation last month! One thing I'd add - if your husband worked any part of a week during his benefit period, make sure he reports the GROSS earnings (before taxes) when he certifies, not the net amount. I made that mistake initially and had to call to correct it. Also, NY has a partial benefit formula, so if he only worked a few days that week, he might still be eligible for some reduced benefits for the days he didn't work. The system will calculate it automatically once he reports his earnings correctly.

Yeah definitely report it all. I learned this the hard way when I was doing Instacart last year while on benefits.

I'm in a similar situation and have been researching this extensively. From what I've found, NYS Department of Labor has access to various databases that can flag unreported income, especially from major platforms like Uber Eats. They receive quarterly wage reports and can cross-reference 1099s issued by gig companies. Even if you think you're flying under the radar, it's not worth the risk. I'd recommend calling them directly to ask about the partial benefit calculation for your specific weekly benefit amount - that way you know exactly how much you can earn before it starts reducing your UI payments. Better to be upfront and keep some benefits than lose everything later.