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So I was about to throw my phone after 3 hours on hold when someone told me about claimyr.com and it connected me to an agent in less than an hour. The agent confirmed you report NET income for self-employment, and explained that gross income reporting is only for w2 type work. If you're struggling to get answers, seriously give it a try.
sauce? that sounds too good to be true with ny unemployment
Check out their video explaining how it works: https://youtu.be/Rdqa1gKtxuE - I found them through a friend who used the service. Talking to an actual human got my issues fixed in one call.
I've been dealing with the same confusion with my small pottery business! After reading through all these responses and doing my own research, it's definitely NET income you should report. I made the mistake of reporting gross for my first few certifications and was basically cheating myself out of benefits I was entitled to. The way I think about it now - if I sell $500 worth of pottery but spent $300 on clay, glazes, kiln firing, and shipping, I only actually "earned" $200 that week. That's what unemployment cares about - your actual profit, not your total sales. I finally got through to an agent last week (took forever calling directly) and she confirmed this is correct. She also mentioned that if you've been reporting wrong, you can usually get it corrected by explaining the confusion. The system really should make this clearer though - so many people are struggling with the same question! Keep detailed records of everything - receipts, materials costs, platform fees, shipping. If they ever audit you, you'll need to prove your expenses were legitimate business costs. Good luck with your Etsy shop!
quick question - did you find the rover gig on your own or did unemployment send you there? trying to find some side work myself
Just wanted to add - make sure you're keeping detailed records of your actual work activities for each day! I learned the hard way that unemployment can ask for documentation if they audit your claim. I use a simple note-taking app to track feeding times, walks, any cleaning, etc. Takes like 2 minutes but covers you if they ever question your reported hours. Better safe than sorry!
Wait, I thought there was something called extended benefits? Or is that only in certain situations? I'm confused about what happens after regular UI ends.
Extended Benefits (EB) only kick in when unemployment rates hit certain triggers, and NY hasn't met those thresholds recently. Right now there's no automatic extension program running.
I'm so sorry you're going through this stress - it's absolutely exhausting when you're doing everything right but the system just isn't working. Have you looked into whether you might qualify for any training programs through the Department of Labor? Sometimes they have WIOA (Workforce Innovation and Opportunity Act) funding that can provide income support while you're in approved training for in-demand jobs. It's not the same as unemployment but could be a lifeline. Also, if you haven't already, register with your local One-Stop Career Center - they sometimes know about job openings that aren't posted publicly and can help with resume review or interview prep. Hang in there, this market is brutal but you're not alone in this struggle.
This thread is so helpful! I'm dealing with something similar - filed my claim 10 days ago and keep getting the "unable to process your request" error when trying to certify. The rep told me to claim last Sunday but nothing worked. Reading everyone's experiences here is really reassuring - sounds like this is just how the NY system works unfortunately. I'm going to wait another week before calling again, but that Claimyr service sounds like it could save me hours of being on hold if I do need to call. Quick question for those who've been through this - when your claim finally got approved and you could certify, did you have to certify for each missed week individually or did the system let you do them all at once? Just trying to prepare for when mine hopefully gets processed!
Hey there! I can answer your question about certifying for missed weeks - when my claim finally got approved after 2.5 weeks of being stuck, the system automatically prompted me to certify for all the weeks I had missed. It was actually pretty smooth - I just had to go through each week one by one answering the usual questions (did you work, did you look for work, etc.) but I could do them all in the same session. The whole process took maybe 15-20 minutes to certify for 3 weeks of missed claims, and then I got my payment (including all the backpay) within a couple days after that. So don't worry - the system definitely keeps track of which weeks you're owed once everything gets sorted out! Hang in there, sounds like you're right on track with the typical timeline based on what everyone else has shared. The waiting is the worst part but it does get resolved eventually! 🤞
I'm experiencing the exact same issue right now! Filed my claim about 10 days ago and the rep told me to start claiming this past Sunday, but I keep getting error messages when I try to certify. It's so frustrating because you follow their instructions exactly and then the system just blocks you. Reading through all these comments has been incredibly helpful though - it sounds like this is unfortunately just a common glitch in how NY processes new claims. The disconnect between what the phone reps tell you and what the computer system actually allows seems to be a recurring theme. I'm going to wait another week before trying to call again, but I might look into that Claimyr service if the wait times are still crazy long. The fact that everyone who went through this eventually got their backpay once the claim was fully processed is really reassuring. Thanks to everyone who shared their experiences - it's such a relief to know this is normal and not something I messed up during my application!
Nia Davis
Just curious what was your hearing about? I have one coming up next month for attendance issues and I'm nervous about what to expect
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Zoe Alexopoulos
•Mine was for misconduct - my employer claimed I violated company policy but I had documentation showing I followed proper procedures. My advice is to gather all your evidence beforehand (emails, attendance records, company handbook policies, etc.) and be prepared to explain your side clearly. The judge will ask both you and your employer questions. Don't be too nervous - the judge was actually pretty fair and let me present everything I needed to. Good luck with yours!
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Sofia Martinez
I'm going through a similar situation right now - had my hearing 8 days ago and checking my online account obsessively! From what I've read in the NYS DOL handbook, they're supposed to issue decisions within 30 calendar days, but most people seem to get them within 2-3 weeks. One thing that helped my anxiety was setting up text alerts through the NY.gov website so I get notified immediately when there's any update to my claim status. Also, definitely keep filing your weekly certifications even while the appeal is pending - if you win, those weeks need to be on file for you to get the back pay. The waiting is brutal but you're still well within the normal timeframe. Fingers crossed we both hear good news soon!
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