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Eva St. Cyr

NY unemployment deducted 2 days for only 16 hours work - wrong calculation?

I'm so confused about my latest certification. I worked a part-time job for exactly 16 hours last week (two 8-hour shifts). When I certified, I honestly reported the 16 hours worked. But when I checked my payment history today, they deducted TWO DAYS of benefits instead of just ONE! Isn't the rule 4 days max per week, so each day equals 10 hours? By that math, 16 hours should count as 1.6 days, which rounds to ONE effective day, right? Has anyone else dealt with this? I really need that extra day of benefits they took from me - that's $187 I'm missing and my rent is due next week.

The system calculates partial days based on how many hours you work. Each day is considered 4 hours, not 10. So your 16 hours equals 4 days (16 ÷ 4 = 4). Since the maximum is 4 days per week, the system correctly calculated your benefits. Check the NYSDOL handbook for the exact breakdown.

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Wait, seriously?? Each day is only 4 hours?? That can't be right. My friend works 20 hours a week and only loses 2 days of benefits. I'm going to try calling them tomorrow to sort this out.

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The previous answer isn't correct. NY unemployment divides your total hours worked by 4 to calculate days. So 16 hours ÷ 4 = 4 days. That's why they deducted all 4 days. But double-check if you worked exactly 16 hours or maybe a little less (like 15 hours) because that would be 3.75 days which should round down to 3 days of benefits deducted.

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Thanks for the clarification! Just checked my timesheet again and it was definitely 16 hours exactly. This system is so frustrating! So basically if I work 16 hours at $15/hr I make $240 but lose 4 days of benefits which is like $748? That's totally backwards!

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The 4-hour rule is correct, unfortunately. Each day of unemployment benefits equals 4 working hours. If you work 16 hours, that's calculated as 4 days. If you work 4-7 hours, that's 1 day deducted. 8-11 hours is 2 days deducted. 12-15 hours is 3 days deducted. And 16+ hours is all 4 days. It's in the claimant handbook on page 23. You might want to adjust your work schedule to stay under these thresholds if possible.

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Thank you for the detailed breakdown! That makes sense now (even though it's stupid). I'll check if my boss can give me 15 hours instead of 16 next week. One hour difference means a whole day of benefits!

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The same thing happened to me last month! I worked 16.5 hours and lost ALL my benefits for the week. It's so frustrating. When I called NYSDOL, they just read the same rules others mentioned here. The 4-hour rule has been in place for years. Definitely try to keep your hours at 15 or under if you want to get at least some benefits for the week.

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Same! I lost a full week of benefits for working just over 16 hours at my retail job. The worst part is my manager doesn't understand why I'm so specific about my hours now. I literally can't afford to work that 16th hour!

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this is going 2 sound crazy but maybe try working 15.75 hours next week?? my coworker did that and the system counted it as 3 days not 4. idk if it always works but worth a shot

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This is incorrect advice. The system calculates based on the actual hours you report, not how many hours your employer reports. If you work 15.75 hours, you should report 16 hours (always round up). Reporting incorrect hours can result in an overpayment determination and possibly fraud penalties.

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I've been dealing with this EXACT issue for months!!! It's RIDICULOUS how they calculate this. You'd think they'd want to encourage people to work part-time but NOPE! Work 16 hours, lose EVERYTHING. Work 15 hours, keep SOME benefits. MAKES NO SENSE. I've called about this multiple times and the agents just read from their script. The system is designed to punish people who are trying to get back to work gradually.

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I know, right?? It feels like I'm being punished for being honest about my hours. The whole system needs to be updated.

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Btw if u need to reach someone at unemployment about this, don't waste hours on hold. I used a service called Claimyr that got me through to an agent in like 20 mins instead of spending all day trying. They have a video showing how it works at https://youtu.be/Rdqa1gKtxuE - totally worth it when you need to get specific questions answered about your benefits calculations.

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Thanks for the tip! I'll definitely check that out because I've tried calling twice today and couldn't get through. Do they actually have agents who can fix calculation issues like this?

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Yep! They connect you directly to the same NYSDOL agents, just without the crazy wait time. The agent I spoke with was able to review my hours calculation and explain everything. In my case, they even adjusted my claim when they realized there was a mistake.

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Here's the official breakdown from the handbook for anyone who needs it: 0 hours worked = 0 days deducted 1-4 hours worked = 1 day deducted 5-8 hours worked = 2 days deducted 9-12 hours worked = 3 days deducted 13-16+ hours worked = 4 days deducted So @OP, working exactly 16 hours puts you right at the cutoff for losing all 4 days. If you can work even 15.9 hours, you'd only lose 3 days of benefits.

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This isn't quite right. The correct breakdown is: 0 hours worked = 0 days deducted 1-4 hours worked = 1 day deducted 5-10 hours worked = 2 days deducted 11-15 hours worked = 3 days deducted 16+ hours worked = 4 days deducted I just checked the 2025 claimant handbook to confirm.

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Update: I finally got through to someone at NYSDOL after using that Claimyr service someone mentioned. The agent confirmed what everyone's been saying - 16 hours counts as 4 days. But here's the important part: my employer had actually reported 16.25 hours because of a 15-minute meeting I forgot about! The agent said they always go with the higher number between what you report and what your employer reports. So even if I had reported 15.9 hours, they would have still counted it as 16.25. Lesson learned - I need to be super precise with my timesheet and make sure I know exactly what my employer is reporting!

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That's a really important point about employer reporting. Many people don't realize that NYSDOL cross-checks what you report with what your employer reports through their quarterly wage reporting. Always keep detailed records of your hours worked and make sure you're reporting accurately. Glad you got it sorted out!

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wow this is super helpful info! i never thought about checking what my employer reports vs what i think i worked. no wonder i got a weird adjustment letter last month 😵

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Does anyone know if this 4-hour rule applies to self-employment income too? I do some freelancing on the side and I'm trying to figure out how to properly report my hours.

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Yes, the same rule applies to self-employment. You need to report all hours spent on self-employment activities, even if you're not getting paid immediately. This includes time spent looking for work, communicating with clients, and administrative tasks. The 4-hour rule works exactly the same way.

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Just wanted to add that if you're planning to adjust your work hours to stay under the 16-hour threshold, make sure to communicate with your employer about why you need specific hour limits. I had to explain to my manager that working 15 hours vs 16 hours makes a $187 difference in my weekly benefits. Most employers are understanding once you explain the situation, especially if you're a reliable worker. Some even prefer part-time employees who are clear about their availability limits. Also, keep track of EVERY minute you work - including training time, meetings, and even time spent reading work emails at home, as all of this counts toward your total hours reported to NYSDOL.

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This is really good advice about communicating with employers! I wish I had known about tracking every single minute before I got into this mess. Question for you - when you say "time spent reading work emails at home" counts, does that mean if I check my work schedule on my phone for like 5 minutes, I need to report that too? I'm starting to realize I might have been under-reporting my actual work time without even knowing it.

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