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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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Make sure you have your bank account info ready for direct deposit setup too. Also if you were in a union or had any pension contributions, that might affect your claim so have those details available.
One thing to add - if you were laid off, try to get a separation letter from your employer stating the reason (layoff, lack of work, etc.). While not absolutely required, it can really speed up the process since NYS Department of Labor won't have to contact your employer to verify the reason for separation. This is especially helpful if your former company is slow to respond to unemployment inquiries.
That's really good advice about the separation letter! I wish I had known that earlier. My employer was pretty disorganized during the layoffs so I'm not sure they'll be quick to respond to NYS Department of Labor. I'll reach out to HR tomorrow and see if they can provide something in writing about it being due to lack of work. Thanks for the tip!
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The whole NYS Department of Labor system is so confusing with their deadlines and hours. They should make this information clearer on their website instead of having people guess when things are due.
I totally agree with everyone about the phone system being frustrating! One tip that's helped me - try calling right at 8:00 AM when they open, or during lunch hours around 12-1 PM when call volume sometimes drops. Also, make sure you're using the correct phone number for your specific issue (they have different lines for different problems). For weekly claims, I always submit mine on Sunday evenings just to be safe since the deadline is Sunday at midnight. The my.ny.gov portal is usually pretty reliable for online filing if you can avoid the phone calls altogether.
That's really helpful advice about calling right at 8 AM or during lunch hours! I never thought about trying the lunch time slot. Do you know if there's a way to check online if your weekly claim went through successfully? Sometimes I submit it but get paranoid that it didn't actually process properly.
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Wait I'm confused about something - if you appeal and lose, can you appeal again? Or is that it? Also do you have to keep filing weekly claims while the appeal is processing?
Good questions! If you lose the first appeal, you can request a board review as a second level appeal. And yes, you should continue filing weekly claims during the appeal process even though you won't get paid until it's resolved. If you win the appeal, you'll get all the back payments.
I went through this same situation with NYS Department of Labor about 8 months ago. Definitely appeal - you have nothing to lose and everything to gain. The 30-day deadline is firm, so don't wait. I filed my appeal online through my.ny.gov which was pretty straightforward. The hearing was conducted over the phone and lasted about 20 minutes. The hearing officer asked me to walk through exactly what happened when I was laid off, and I had my layoff notice and final paycheck stub ready to reference specific dates. My former employer didn't even participate in the hearing, which apparently happens a lot. I won my appeal and got about 6 weeks of back payments. The whole process took about 2 months from filing the appeal to getting my first check. Don't let them intimidate you - if you were truly laid off due to business reasons, you deserve those benefits.
This is really encouraging to hear! I'm in almost the exact same situation - laid off from restaurant work and they're claiming I quit. Did you need to provide any witness statements or was your layoff documentation enough? I have the email from my manager about the layoffs but wondering if I should try to get former coworkers to back up my story too.
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ugh the whole system is so confusing!! why can't they just make it simple like other states do it?? took me forever to figure out the weekly claim thing too
I totally get the frustration! The weekly claim part tripped me up too when I first filed. You have to certify every week that you're still unemployed and looking for work, even if you haven't heard back about your initial claim yet. It's annoying but once you get into the routine it only takes like 5 minutes each week.
Just want to emphasize what others have said about filing quickly - I made the mistake of waiting a week after my layoff thinking I needed to "settle in" first, and it just delayed everything. The sooner you file with NYS Department of Labor, the sooner that waiting period starts ticking. Also, gather all your employment info beforehand (dates, wages, reason for separation) because the application will ask for specific details and you don't want to have to start over if you're missing something.
This is really helpful advice! I wish I had known about gathering all the employment info beforehand. When you say "specific details" - do you remember what kinds of wage information they ask for? Like do I need pay stubs or will they accept my word for it? I'm trying to get everything together before I file tomorrow.
@Danielle Mays They ll'ask for your gross wages for each quarter in the past 18 months, but you don t'need to have exact pay stubs ready during the application. NYS Department of Labor will verify your wages directly with your employers through their records. Just have approximate amounts and the dates you worked at each job. If you re'unsure about specific wage amounts, it s'better to estimate and let them verify than to delay filing. The most important thing is getting that application in quickly!
Ava Rodriguez
Different claims process at different speeds depending on your employment history and reason for separation. If you were laid off from a straightforward job, approval is usually quick. If you quit, were fired, or had multiple employers, it takes longer for them to verify everything. The important thing is to keep filing your weekly claims and respond promptly to any requests for additional information.
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Dmitry Smirnov
•That makes sense. I was laid off due to company downsizing so hopefully mine should be straightforward.
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Gabrielle Dubois
I went through this same situation a few months ago and the waiting is definitely nerve-wracking! One thing that helped me was setting up direct deposit if you haven't already - once you're approved, payments come faster that way than waiting for debit cards or checks. Also, make sure you're checking both your my.ny.gov messages AND your physical mail regularly. Sometimes the approval letter shows up in one place before the other. In my case, I saw the approval in my online account a day before the letter arrived. Hang in there - 10 days is still within the normal timeframe, especially if you were laid off for straightforward reasons.
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Zainab Khalil
•Great advice about direct deposit! I hadn't thought about that. Did you have to wait for approval before setting it up, or could you do it right away after filing your initial claim? I'm worried about missing any steps that might delay my first payment once I do get approved.
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