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How long after my employer receives NY unemployment eligibility letter will I get benefits?

I just found out my ex boss got a letter from NY unemployment saying I'm eligible for benefits (I was laid off 3 weeks ago). Does anyone know how much longer it'll take for me to actually get my benefits? Do I need to do anything else or just wait? The rent's due next week and I'm starting to stress out. This is my first time filing for unemployment in NY and the whole process is confusing.

Jay Lincoln

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Once your employer receives that eligibility determination letter, you're typically about 1-2 weeks away from receiving your first payment, assuming everything else in your claim is in order. Keep certifying weekly while you wait! The system needs to process the employer's response window (they have a chance to contest the determination), then final approval, then payment processing. If your employer doesn't contest it, things move faster.

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Brooklyn Foley

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Thank you! I've been certifying every Sunday like they told me to. Do you know if there's any way to check if my employer contested it or not?

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Jessica Suarez

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took me almost 4 weeks after that letter got to my boss. the system is so backed up right now its ridiculous

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Brooklyn Foley

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Seriously?? 4 weeks? I can't wait that long, I've already burned through my savings.

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Marcus Williams

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The timeline varies depending on several factors. After the employer gets the eligibility determination letter, they have 30 days to contest it if they disagree. If they don't contest, you should see payment within 7-10 business days after that notification. If there are any issues with your claim or your employer contests it, it could take significantly longer. Check your payment status on your NY.gov account under the "Payment History" section. It will show if payments have been released or if there are any holds on your claim.

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Brooklyn Foley

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I checked my payment history and it just says "pending" with no other information. Does that mean they're still waiting on my employer?

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Lily Young

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When I went through this last month, it took FOREVER to get my money after my boss got that letter. I kept calling the unemployment office but could never get through - the phone system is a JOKE!!! I finally used this service called Claimyr (claimyr.com) that got me through to an actual agent after waiting for weeks. The agent was able to tell me exactly what was holding up my claim and fixed it right there. They have a video showing how it works: https://youtu.be/Rdqa1gKtxuE Saved me so much stress and I got my backpay within days after that call.

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is that service legit? sounds like something that would just take your money tbh

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Lily Young

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Yes it's legit! I was skeptical too but I was desperate after waiting for weeks. The service connected me to an actual NY unemployment rep who could see my file and fix the issue. Way better than trying to call hundreds of times myself.

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Wesley Hallow

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my boss got that letter and i still waiting 3 weeks now...system say pending to. i think its normal but frustrating!!!! good luck

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Brooklyn Foley

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3 weeks after the letter?? This is so stressful. Did you try calling them?

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Justin Chang

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The NYSDOL is DELIBERATELY making this process confusing and slow. They send that letter to your employer knowing full well your employer will try to contest it and delay your payments! I went through this nightmare in January and it took TWO MONTHS after my employer got that letter before I saw a DIME. The system is DESIGNED to make people give up!!

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not true, my benefits started 10 days after my employer got the letter. maybe your employer contested it?

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Marcus Williams

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Just wanted to add some important information: if you're experiencing a financial hardship (like being unable to pay rent), you can request an expedited review of your claim. Call the DOL and specifically mention you're facing a financial hardship and need expedited processing. This won't work for everyone, but in cases of genuine hardship, they sometimes move your claim to priority status. Also, make sure all your information is correct in the system. Any discrepancies between your application and employer records can create delays.

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Brooklyn Foley

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Thank you! I'll definitely mention the financial hardship if I can get through to someone. My rent is due in 6 days and I literally don't know what I'm going to do if the money doesn't come through.

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Jessica Suarez

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hey did u ever work out if they denied ur claim or anything? sometimes they send that letter to ur employer but then still deny u later

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Brooklyn Foley

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No, I haven't gotten any denial. On my account it just says I'm eligible, but payment is pending. No explanation why.

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Jay Lincoln

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After reading through your responses, it sounds like you might be stuck in the verification queue. This typically happens when the system is waiting for final confirmation after the employer's response window. Since you're facing a hardship with rent due, I'd strongly recommend trying to speak directly with a claims specialist. What many don't realize is that speaking with an agent can often resolve these "pending" statuses immediately. The agent can see exactly what's holding up your claim and often clear it while you're on the phone. Keep certifying weekly while you try to reach someone!

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Brooklyn Foley

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I've been trying to call for days but can't get through! It either says all agents are busy or just disconnects me. Is there a better time of day to call?

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Lily Young

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I was in the exact same situation in February. The "pending" status with no explanation is the worst! After I finally got through to a real person using Claimyr, they told me my claim was stuck because of a wage verification issue that wasn't even visible on my account. The agent fixed it immediately and my payment was released the next day, including all the back weeks. Definitely try to speak to a real person - that's the only way to get these "pending" issues resolved quickly.

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Brooklyn Foley

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I'm getting desperate enough to try anything at this point. I'll look into Claimyr if I can't get through tomorrow morning. Thanks for the suggestion.

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my cousin works for nys unemployment he says most claims are getting paid within 2-3 weeks after that letter unless theres a problem with your claim

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Jay Lincoln

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Good news - I just checked the NYSDOL website and they've implemented a new processing system as of March 2025 that's supposed to expedite claims. According to their update, most eligible claims should now be receiving payments within 10 business days after the employer notification process. If you've been waiting longer than that, there's likely a specific issue with your claim that needs addressing. Keep trying to reach an agent, and in the meantime, check your message inbox on your NY.gov account for any notices requiring additional information.

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Brooklyn Foley

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That's helpful info! I just checked my messages and there's nothing there asking for additional information. I'm going to try calling first thing tomorrow morning.

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Marcus Williams

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One last tip - if you do manage to speak with an agent, be sure to ask them to note in your file that you're experiencing financial hardship due to rent being due. This specific notation can flag your claim for expedited processing in their system. Also ask them to check if there are any "non-monetary determinations" pending on your claim, as these are often invisible to you but can hold up payment.

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Brooklyn Foley

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Thank you so much for this advice! I'll definitely mention both of those things if I can get through to someone. I'll update here if anything changes with my claim.

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