New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor to ask questions about your payments, I had good luck with a service called Claimyr at claimyr.com. They helped me get connected to an actual agent when I couldn't get through on my own. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.

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Interesting, never heard of that. Did they charge you anything for helping you get through?

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The whole system is ridiculous if you ask me. Why can't they just explain this stuff clearly on their website instead of making everyone guess? I've been dealing with NYS Department of Labor for months and still don't understand half of what they're doing.

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I've noticed similar patterns with NYS Department of Labor processing. My theory is that certain industries or claim types get flagged more often for additional review. It's not random - there seem to be institutional biases built into how they handle different situations. The individual experience of waiting feels personal, but when you step back, you can see it's really about how the whole unemployment infrastructure operates.

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totally agree! my friend works in retail and her claim went through in 2 weeks but mine from tech consulting has been stuck for over a month. definitely seems like some systematic differences in how NYS Department of Labor treats different types of work

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Look, I've been through this process multiple times and while I appreciate the sociological analysis, the practical reality is you need to work within the existing NYS Department of Labor system. Focus on documenting everything, following up regularly, and using available resources to navigate the bureaucracy. The bigger picture is interesting but won't speed up your individual claim.

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You're right about needing practical solutions too. I guess I'm just trying to make sense of why this is so complicated when it should be straightforward. Still going to keep pushing for resolution on my specific case.

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This reminds me of what happened during the pandemic when unemployment spiked but then dropped really fast in some areas. Employers were offering crazy signing bonuses because they couldn't find workers anywhere. Restaurants were closing early, construction projects got delayed. Even though unemployment was low, it created other problems.

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Makes sense from a macro perspective but honestly the NYS Department of Labor system seems designed like they WANT some people to stay unemployed longer with all the bureaucracy and delays...

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The administrative challenges are separate from the economic theory though. Ideally the system would process claims efficiently while still maintaining the natural job market flexibility.

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The whole system is backwards if you ask me. You can get fired for poor performance and get benefits immediately, but if you quit because your boss is making your life hell, suddenly you're the problem. Makes no sense.

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exactly! like we're supposed to just stay in toxic situations forever or we lose our safety net

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To be clear - 'voluntary unemployment' means you initiated the separation from employment. But having good cause changes everything. File your claim, select that you quit, and when they ask why, be very detailed about the hostile work environment. Gather any evidence you have - emails, texts, witness statements, HR complaints you may have filed. The adjudication process will review all of this.

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Thank you, this is really helpful. I'm going to start gathering everything I can find and file my claim this week.

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I've been dealing with NYS Department of Labor for months trying to get through on the phone to check my claim status. If you need to speak with an actual agent, I recently found this service called Claimyr at claimyr.com that connects you directly to NYS Department of Labor representatives. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals and getting hung up on.

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How does that work exactly? Do they charge a lot for that service?

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They focus on getting you connected rather than the cost aspect. Much easier than trying to call the regular NYS Department of Labor number that's always jammed.

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The whole unemployment system is such a joke anyway. They make you jump through hoops even when you qualify and then take forever to process anything. I was out of work for 6 months and NYS Department of Labor jerked me around the entire time with their broken website and impossible phone system.

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I feel you on that. At least OP has a good chance of getting approved though since it sounds like a legitimate performance issue not misconduct.

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