New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble getting through to NYS Department of Labor when I had questions about reporting part-time work. After waiting on hold for hours multiple times, I found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was able to get my questions answered about partial benefits within a day instead of spending weeks trying to call.

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Yuki Ito

Is that legit? Never heard of using a service to call NYS Department of Labor for you.

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Yeah it's real. They basically handle the calling and waiting part for you. Was worth it to get clear answers about how to report my freelance income properly.

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Yuki Ito

Just be super careful with the dates. When you work matters for which week you report it in. I got confused about this and reported work in the wrong week and it messed up my whole claim for a month. NYS Department of Labor is very specific about their weekly reporting periods.

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The unemployment statistics are released every Thursday morning around 8:30 AM, but like others said, this won't speed up your individual claim. You might want to check if you have any outstanding verification documents or if there's an issue with your employer's response to the separation notice.

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ugh the whole system is so slow right now, they're probably just backed up from all the claims

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Sociologists would probably say the unemployment system itself becomes part of the problem when it's this overwhelmed. When people can't access benefits efficiently, it creates additional stress and social instability beyond just being unemployed.

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That's a really good point. I see people getting more frustrated with the system itself than just being unemployed.

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I think about this alot too!! My whole family has been affected - me, my brother, my dad all filed UI claims this year. Its like the whole social fabric is coming apart when this many people are out of work at once.

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Make sure you organize your evidence chronologically! I made the mistake of just throwing all my documents together and it made my case confusing. Create a simple chart showing: Date of work, Hours worked, Amount earned, Date you certified, Hours you reported. This visual comparison will make it obvious if there are any discrepancies (and hopefully prove there aren't any). Also keep copies of EVERYTHING you submit - the appeal process can take months.

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Aaron Lee

Wait, are you sure you reported your gross earnings and not your net pay? That's a common mistake that leads to overpayments. NYS Department of Labor wants to know your total earnings before taxes, not what you actually took home. Double check your weekly certifications against your pay stubs to make sure you used the right numbers.

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Oh wow, I never thought about that! Let me go back and check. I think I did report gross but now I'm second-guessing myself. If I made that mistake, can I still appeal or should I just pay it back?

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Even if you made an honest mistake like that, you can still appeal and explain what happened. Sometimes they'll reduce the overpayment or set up a payment plan instead of demanding everything at once.

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Just went through this nightmare trying to reach NYS Department of Labor about a contested claim issue. Couldn't get through on the phone for weeks until someone told me about claimyr.com - they actually got me connected to an agent who explained how the employer tax system works. There's a good video demo at https://youtu.be/qyftW-mnTNI that shows how it works for getting through to speak with someone.

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Interesting, never heard of that service before. Was it expensive?

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Honestly just glad I could finally talk to someone who could explain my situation properly instead of being stuck in phone limbo

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bottom line is your coworker gets their money from the state fund and your boss pays more taxes later if they have lots of claims. pretty straightforward once you understand it

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