New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to anyone at the Medicaid office to ask questions, you might want to try Claimyr at claimyr.com - they help people reach NYS Department of Labor agents but I think they also have info about other benefit programs. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you need to talk to someone directly about your specific situation.

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Never heard of that service but anything that helps navigate these systems sounds useful. The phone lines are always so busy!

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Just went through this process 2 months ago. Unemployment definitely counts as income but I still qualified for Medicaid even with my weekly UI payments. The application process was actually pretty straightforward once I knew to include my NYS Department of Labor benefits. Just make sure you have your benefit letter or payment history ready when you apply.

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Just make sure you're filing your weekly claims every week even while your initial claim is being processed! I made the mistake of waiting until my claim was approved and it delayed everything. You can't get paid for weeks you don't file, even retroactively.

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The whole system is a joke tbh. They make it as difficult as possible and then act like they're doing you a favor. I've been waiting 5 weeks for adjudication on mine and still no word. Meanwhile bills keep coming...

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Noah Lee

I understand the frustration, but 5 weeks for adjudication isn't necessarily abnormal if there are complex issues to resolve. Have you tried calling or checking if they need additional documentation from you?

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I've been trying to reach the NYS Department of Labor for weeks about my claim that's stuck in adjudication and can never get through on the phone. The hold times are insane and half the time they just hang up on you. Has anyone found a way to actually talk to a real person there?

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I had the same problem last month until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents by phone. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was skeptical at first but it actually got me connected to an agent the same day and they resolved my adjudication issue.

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Just want to add that you should also register with the job search system while you're at it. The NYS Department of Labor requires you to do job search activities every week to keep getting benefits. It's all connected to your unemployment account.

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If you're having trouble reaching NYS Department of Labor to get clarification on any of these disqualification rules, I had success using Claimyr to get through to an actual agent. Their website is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand why my claim was in adjudication.

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interesting, never heard of that service before. how much does it cost?

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They don't require any upfront payment or personal info, just helps you get connected when the phone lines are busy. Worth checking out if you're stuck trying to reach someone.

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One thing to add - if you have a disqualification, it's not necessarily permanent. Some are just for a certain number of weeks, others last until you work and earn a certain amount. Always worth appealing if you think the decision was wrong!

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I had the same confusion when I first filed! The federal unemployment tax act is essentially the federal government's way of helping states maintain their unemployment systems. New York gets federal funding that helps supplement what the state collects from employers. As a claimant, you don't need to worry about FUTA itself - just focus on whether you want taxes withheld from your weekly payments. You can change this setting in your my.ny.gov account under payment preferences.

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This is super helpful! I've been trying to reach NYS Department of Labor to ask about tax withholding but their phone lines are always busy. Have you had any luck getting through to them recently?

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I actually used a service called Claimyr (claimyr.com) to get through to a NYS Department of Labor agent about my tax withholding questions. They have this system that waits on hold for you and connects you when an agent is available. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of trying to call myself and actually got my withholding set up properly.

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honestly the whole tax situation with unemployment is confusing as hell. between FUTA and state taxes and federal taxes on benefits its like they want us to mess it up

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I get the frustration, but once you understand the basics it's not too bad. FUTA = employer pays it, not your problem. Income taxes on benefits = your choice to withhold or pay later. That's really all you need to know as a claimant.

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