New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Evelyn Rivera

What is unemployment at today - confused about NYS Department of Labor current rates and eligibility

I'm trying to figure out what unemployment benefits look like right now in 2025. I lost my job at a retail store last month and I'm not sure if I should even bother applying. What are the current weekly benefit amounts? I was making about $18/hour working part-time, maybe 28-30 hours a week. Is there a minimum you have to have worked to qualify? Also heard something about having to do job searches every week - is that still a thing? Really confused about the whole process and don't want to waste time if I won't qualify anyway.

I had trouble reaching anyone at NYS Department of Labor when I had questions about my eligibility calculation. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand my benefit amount and requirements.

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That sounds helpful - did they charge you for connecting to NYS Department of Labor? I'm worried about scam services.

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It's a legitimate service, not a scam. They help you get through the phone queues to speak with actual NYS Department of Labor representatives. Much better than spending hours trying to call yourself.

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Just apply online through my.ny.gov and see what happens. Worst case they say no. The whole process is pretty straightforward once you get started.

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Dana Doyle

Do employers pay unemployment taxes - confused about NYS Department of Labor funding

I'm getting ready to start my own small business and trying to understand all the tax obligations. Do employers actually pay unemployment taxes to fund the NYS Department of Labor system? I keep hearing conflicting information about whether it comes from employee paychecks or employer contributions. Also wondering if this affects unemployment benefits eligibility somehow. Anyone know how this works in New York State specifically?

If you're having trouble reaching NYS Department of Labor about employer tax questions or anything related to claims, I found this service called Claimyr (claimyr.com) that helps people get through to actual agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to get through their phone system when I needed clarification about my employer's response to my claim.

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Thanks for the tip! The NYS Department of Labor phone system is definitely a nightmare to navigate.

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yeah my company pays unemployment taxes quarterly its a big chunk of money especially since we had some layoffs last year that probably raised our rate

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Ruby Knight

When do you not get unemployment benefits from NYS Department of Labor?

I'm trying to understand all the situations where NYS Department of Labor would deny unemployment benefits. My sister got denied last year but never explained why, and now I'm worried about filing my own claim. I know you can't get UI if you quit without good cause, but what are all the other reasons? Like if you get fired for misconduct or refuse work offers? I want to make sure I don't mess anything up when I file.

If you're having trouble reaching NYS Department of Labor to get clarification on any of these disqualification rules, I had success using Claimyr to get through to an actual agent. Their website is claimyr.com and they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand why my claim was in adjudication.

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interesting, never heard of that service before. how much does it cost?

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They don't require any upfront payment or personal info, just helps you get connected when the phone lines are busy. Worth checking out if you're stuck trying to reach someone.

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One thing to add - if you have a disqualification, it's not necessarily permanent. Some are just for a certain number of weeks, others last until you work and earn a certain amount. Always worth appealing if you think the decision was wrong!

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StarSailor}

NYS Department of Labor weekly claim says unemployment at a low - what does this mean for my benefits?

Got a weird message on my weekly claim certification today that said something about 'unemployment at a low' and now I'm worried about my benefits. I've been collecting for about 8 weeks after getting laid off from my retail job in December. My claim was approved without any issues and I've been getting my payments regularly. But this message has me confused - does this mean they're going to cut off my benefits early? I meet all the job search requirements and report everything correctly. Has anyone else seen this kind of message from NYS Department of Labor?

I had so much trouble getting through to NYS Department of Labor when I had questions about my claim status. Kept getting disconnected after waiting on hold for hours. Finally used Claimyr (claimyr.com) to get connected directly to an agent - they have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was able to get my adjudication issue resolved in one call instead of weeks of trying.

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Never heard of that service before. Did it actually work for reaching someone at NYS Department of Labor?

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Yeah, got connected within like 10 minutes instead of the usual runaround. Really saved me a lot of stress when my weekly claim got stuck.

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The unemployment system is so confusing with all these random messages! I remember when I first started filing I thought every notification meant something was wrong with my claim. Turns out most of them are just informational.

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Axel Bourke

NYS Department of Labor asking for reason for unemployment - what exactly do they want?

I'm filling out my initial unemployment claim and there's a section asking for my 'reason for unemployment' but I'm not sure what level of detail they want. I was laid off from my job at a manufacturing company due to downsizing - do I just write 'laid off' or do they want more specifics? Also worried about saying the wrong thing and having it hurt my claim. Has anyone dealt with this part of the application recently?

I had trouble reaching NYS Department of Labor when I had questions about my claim status after filing. If you run into issues getting through to them by phone, I found this service called Claimyr at claimyr.com that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to call and getting busy signals.

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Interesting, never heard of that before. Did it actually work for getting through?

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Yeah it did! I was skeptical at first but I really needed to talk to someone about my adjudication status and this got me connected same day.

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Been through this whole process twice unfortunately. Both times I just wrote exactly what happened in simple terms - first time was 'company closed', second time was 'laid off due to budget cuts'. No problems either time. The key is being truthful because if there's any discrepancy later it can cause major headaches with your claim.

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