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If you're having trouble reaching NYS Department of Labor about employer tax questions or anything related to claims, I found this service called Claimyr (claimyr.com) that helps people get through to actual agents. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of trying to get through their phone system when I needed clarification about my employer's response to my claim.
Thanks for the tip! The NYS Department of Labor phone system is definitely a nightmare to navigate.
yeah my company pays unemployment taxes quarterly its a big chunk of money especially since we had some layoffs last year that probably raised our rate
I had so much trouble getting through to NYS Department of Labor when I had questions about my claim status. Kept getting disconnected after waiting on hold for hours. Finally used Claimyr (claimyr.com) to get connected directly to an agent - they have this video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Was able to get my adjudication issue resolved in one call instead of weeks of trying.
Never heard of that service before. Did it actually work for reaching someone at NYS Department of Labor?
2019 feels like a lifetime ago honestly. I remember complaining about my job back then and my dad telling me to appreciate having steady work. Wish I'd listened lol. The unemployment rate might have been low but there were still plenty of us struggling to make ends meet even with jobs.
same here, 6 months unemployed and its rough out there. the numbers dont tell the whole story though, even when unemployment was low in 2019 wages were still garbage for most people
That's true, but at least there were more opportunities to move up or find something better. Now you're lucky to find anything at all.
I had trouble getting through to NYS Department of Labor when I needed verification letters for a loan application. The phone lines are always busy and the online chat never works. If you need to talk to someone about getting official benefit verification documents, I found this service called Claimyr (claimyr.com) that helps you get through to agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling.
Interesting, never heard of that service before. Did they actually help you reach someone at NYS Department of Labor?
Yeah, got connected within like 20 minutes instead of spending all day calling. The agent was able to email me the benefit verification letter I needed for my loan application.
ugh the whole system is so frustrating when youre already stressed about money... like why cant they just have better verification processes online instead of making us jump through hoops
I feel you. The my.ny.gov site is better than it used to be but still not great for getting official documents quickly.
Ella rollingthunder87
I had trouble reaching anyone at NYS Department of Labor when I had questions about my eligibility calculation. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent who explained everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me understand my benefit amount and requirements.
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Evelyn Rivera
•That sounds helpful - did they charge you for connecting to NYS Department of Labor? I'm worried about scam services.
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Ella rollingthunder87
•It's a legitimate service, not a scam. They help you get through the phone queues to speak with actual NYS Department of Labor representatives. Much better than spending hours trying to call yourself.
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Yara Campbell
Just apply online through my.ny.gov and see what happens. Worst case they say no. The whole process is pretty straightforward once you get started.
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