New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I've been trying to reach NYS Department of Labor for weeks about my claim status and can never get through on the phone. Finally found this service called Claimyr that actually gets you connected to an agent - check out claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration!

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Interesting, I've been having the same problem getting through to anyone. How much does something like that cost?

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Worth looking into their site for details, but honestly after spending hours on hold getting nowhere, having someone actually answer was priceless.

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Don't stress too much about the time requirement thing. I've seen people qualify with really short work periods as long as they had other employment history. The NYS Department of Labor system is pretty good at calculating everything automatically when you file.

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THE WHOLE SYSTEM IS BROKEN!!! Companies can just lay people off whenever they want and workers get scraps. I've been dealing with NYS Department of Labor for months trying to appeal a disqualification and it's like they don't even care about people's lives

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Ev Luca

I hear you on the frustration. Have you tried filing a complaint with your local representative's office? Sometimes they can help escalate issues that get stuck in the bureaucracy.

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Ev Luca

Same thing happening here upstate. My whole department got eliminated and when I filed with NYS Department of Labor they said there's been a big increase in claims. At least the job search requirements are reasonable now - 3 contacts per week instead of the crazy numbers some states require.

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If you're having trouble getting through to NYS Department of Labor on the phone for questions, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI. Really saved me time instead of calling all day and getting busy signals.

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never heard of this but might be worth it, the phone lines are absolutely impossible

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the system is so messed up anyway, i filed right away when i got fired and still waited 6 weeks for my first payment because of some adjudication thing. at least you might avoid some of the early rush periods

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definitely file!! the worst they can say is no and at least you'll know for sure. restaurant workers get screwed over all the time with hour cuts, you deserve benefits if you qualify

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This exactly. The system is designed to help people in situations like yours. Don't let them intimidate you out of applying.

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One thing to keep in mind is that you have to be separated from work through no fault of your own. Since your hours were cut by the employer and you didn't quit or get fired for misconduct, you should be fine on that requirement. Just be honest about your situation when you file your claim and during any potential phone interviews.

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The whole system is ridiculous. They make these calculations so complicated and then make it impossible to get help understanding them. I've been dealing with NYS Department of Labor for months and still don't fully understand how they came up with my numbers.

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I understand the frustration, but the calculation is actually fairly straightforward once you know the formula. Your base period wages determine everything, and you can view all that information in your online account.

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omg same question! been wondering this for weeks, glad someone finally asked

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