New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused - what's the difference between regular unemployment and standby unemployment? I thought there was only one type??

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Standby is for when you're temporarily laid off but your employer expects to call you back within a specific timeframe. With standby, you don't have to do the job search requirements. Regular UI is for when you're permanently separated from your job and actively looking for new work.

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Just wanted to say good luck with whatever you decide to do. The whole unemployment system is set up to deny people and make it as hard as possible to get benefits.

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I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. Kept getting busy signals and the callback system never worked. A friend told me about this service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be useful if you run into issues and need to speak with someone directly about your application.

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Thanks for the tip! Hopefully I won't need it but good to know there are options if I get stuck.

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Also make sure you understand the job search requirements from day one. You'll need to do at least 3 job search activities per week and keep a log of everything. Don't wait until your first weekly claim to figure this out - start job searching immediately even while your claim is processing.

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The NYS Department of Labor system is so confusing with these calculations. They sent me a monetary determination letter but the math still doesn't add up even after reading it 5 times. Why can't they just explain it in plain English?

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Your monetary determination should show exactly which quarters they used and the wage amounts. If those wages don't match your pay stubs or W-2, that's when you need to file an appeal or contact them to correct the records.

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Vince Eh

One thing people miss is that if you worked in multiple states during your base period, you might be able to combine wages for a higher benefit amount. NYS Department of Labor has interstate agreements for this but you have to specifically request it.

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This is exactly why I hate dealing with unemployment. They use all these weird terms that aren't explained anywhere and then expect you to figure it out on your own. The whole system is designed to confuse people into giving up.

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definitely appeal this. sounds like they made an error or got bad information about your employment

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wait so when I file for unemployment my old job finds out?? I thought that was private information

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Yes, NYS Department of Labor contacts employers to verify the information on your claim. They need to confirm your wages, dates of employment, and reason for leaving. It's part of the standard verification process.

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Don't let them guilt trip you! I've been through this with multiple jobs and some employers just don't like paying into the system. The restaurant industry especially has issues with this because they have high employee turnover. Your manager should understand that unemployment insurance is a cost of doing business, not a personal attack on the company.

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