New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Zara Shah

the amount varies a lot. my friend gets like $450 but i only get $280 even though we made similar money. depends on when you worked and how much you made in specific quarters i think

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To clarify the base period calculation - NYS Department of Labor uses your highest quarter earnings to determine your weekly benefit rate, which is roughly 1/26th of that amount. There's also a minimum ($124/week) and maximum ($504/week for 2025). If you worked multiple jobs, they'll combine all your covered wages from different employers during your base period.

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ok that makes more sense. so if my highest quarter was like $15,000 i'd get around $575 per week? but you said max is $504 so i'd get the max?

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Exactly right - if your calculation comes out higher than $504, you'd receive the maximum amount. The formula helps ensure higher earners get more support while capping it at a reasonable level.

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just make sure you apply right away if it happens!! you can file online through my.ny.gov and it's pretty straightforward. don't wait around because there's a waiting period anyway

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Mei Liu

Good point about applying right away. How long is the waiting period usually?

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ugh the whole system is so stressful when you're already dealing with losing your job. I went through this same thing and it took forever to get answers. Just document everything with your employer - any emails, performance reviews, anything that shows you weren't doing anything wrong on purpose.

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Don't let them intimidate you! File anyway and make them prove it was misconduct. The burden is on the employer to show you did something wrong. Most companies don't even bother to fight it unless it was really serious.

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same thing happened to me and I got approved no problem

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I had trouble reaching NYS Department of Labor by phone when I needed to check on my claim status after getting laid off. Kept getting busy signals and getting hung up on. Finally found this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Made the whole process so much easier when I needed to verify my job separation details.

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Good to know there are options if I run into problems reaching them. Hopefully I won't need it but I'll keep that in mind.

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Make sure you understand the job search requirements too! You'll need to keep a log of your job search activities and be able and available for work. The NYS Department of Labor will ask about this when you file your weekly claims.

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The unemployment system is so messed up with these situations! They want you to look for work but then if you're actually sick they make it impossible to transition to disability benefits. I've been dealing with chronic pain for months and still forcing myself to apply for jobs I know I can't do just to keep my benefits. It's ridiculous that there's no clear guidance on this from NYS Department of Labor.

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totally get the confusion here! when my back went out I was in the same spot

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