New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had such a hard time getting through to NYS Department of Labor to ask about this exact question last month. Kept getting busy signals and when I finally got through they transferred me three times. Finally used this service called Claimyr (claimyr.com) that helped me get connected to an actual agent who explained the whole employer contribution system. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works - basically they handle the calling for you so you don't have to sit on hold forever.

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Interesting, I might need to try that if I have more questions. The NYS Department of Labor phone system is impossible.

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Just to add - in New York, employees don't contribute anything to unemployment insurance. It's entirely funded by employer contributions to the NYS Department of Labor. Some states make employees pay a small percentage but not NY.

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The NYS Department of Labor system is so unfair when it comes to people quitting toxic jobs! They expect you to stay in abusive situations just to qualify for benefits. It's ridiculous that the burden is on workers to prove their workplace was unbearable.

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I totally agree - the whole system is stacked against workers who are just trying to protect their mental health.

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Have you considered talking to a lawyer first? Some employment lawyers will give free consultations and might be able to advise whether your situation would qualify as constructive dismissal, which could strengthen your UI claim with NYS Department of Labor.

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ugh the system is so broken!! why do they make it so hard to get information about what happens when benefits end? they should automatically tell you about other programs instead of making you figure it out yourself

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I agree it's frustrating but complaining won't help OP right now. Focus on practical next steps.

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Check if you might qualify for any extended benefits or federal programs. Sometimes there are extensions available depending on the unemployment rate in your area. Also look into local career centers - they often have resources for people transitioning off unemployment including resume help and job placement services.

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The unemployment rate might be 'low' but that doesn't tell the whole story about job quality or wages. A lot of these new jobs are part-time or gig work that won't even disqualify you from UI benefits if the hours are low enough. The system is broken and these statistics don't reflect reality for working people.

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This is so true. I finally found work but it's only 20 hours a week so I'm still filing partial claims.

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I was in the same boat as you back in March. Took me about 6 weeks to find something decent but I did find work. Just stay consistent with your job search and keep filing your weekly claims on time. The key is applying to stuff even if it's not your dream job - you can always keep looking once you're working again.

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Wait I'm confused too - if we're already paying into unemployment insurance through payroll deductions, why do some people have trouble getting approved for benefits? Shouldn't it be automatic if we've been paying in?

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Paying the tax doesn't guarantee approval - you still have to meet eligibility requirements like being unemployed through no fault of your own, actively seeking work, and having sufficient work history. The tax just funds the program, but NYS Department of Labor still has to verify you qualify for benefits under the rules.

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Jabari-Jo

If you ever need to contact NYS Department of Labor about unemployment benefits, I'd recommend checking out claimyr.com - they help people get through to actual agents instead of dealing with the busy phone lines. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about my claim status and it saved me hours of trying to call.

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Good to know for the future! Hopefully I won't need unemployment anytime soon but it's helpful to know there are ways to actually reach someone at NYS Department of Labor if needed.

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