New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Other things that can disqualify you: not registering for work search within the required timeframe, failing to complete your weekly job search activities, turning down job offers that NYS Department of Labor considers suitable, and not reporting income from part-time work. Also if you're not a US citizen or authorized to work, or if you're receiving certain other benefits. The system is designed to catch everything!

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Wait, what counts as suitable work? Can they make you take any job even if it pays way less than what you were making?

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Been through this whole mess twice now and honestly the unemployment system is rigged against workers. They'll find ANY excuse to deny your claim. Even if you have legitimate reasons for leaving they make you jump through hoops for months while you're struggling to pay bills. The adjudication process is deliberately slow and confusing.

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I understand the frustration, but it's not completely hopeless. The key is documentation and knowing the rules. NYS Department of Labor has to follow specific criteria for good cause determinations. If you have proper documentation of workplace issues, your chances improve significantly.

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I've been dealing with NYS Department of Labor for months trying to get through to someone about my specific situation and it's been impossible with their phone system. Recently found this service called Claimyr (claimyr.com) that actually got me connected to an agent who could explain how the job search requirements work when your whole industry is changing. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you need to talk to someone directly about your options.

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Interesting, I'll look into that. I've been trying to call for weeks with no luck.

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yeah structural unemployment is basically when technology or economic changes make certain jobs obsolete forever, not just temporarily like in a recession. affects tons of people these days with automation and online shopping

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ugh the whole system is such a mess regardless of what the unemployment rate is!! I've been dealing with NYS Department of Labor for months over an overpayment issue and they never return calls or emails. The percentage might be low but that doesn't mean they're any more helpful to actual people trying to navigate this bureaucratic nightmare

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Drake

Just want to add that even if unemployment rates are lower, you still have the same rights to benefits if you qualify. Make sure you're continuing to file weekly claims and document your job search activities. The adjudication process can be slow but they have to follow the same rules regardless of economic conditions.

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ugh the system is so broken!! why do they make it so hard to get information about what happens when benefits end? they should automatically tell you about other programs instead of making you figure it out yourself

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I agree it's frustrating but complaining won't help OP right now. Focus on practical next steps.

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Check if you might qualify for any extended benefits or federal programs. Sometimes there are extensions available depending on the unemployment rate in your area. Also look into local career centers - they often have resources for people transitioning off unemployment including resume help and job placement services.

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Wait I'm confused too - if we're already paying into unemployment insurance through payroll deductions, why do some people have trouble getting approved for benefits? Shouldn't it be automatic if we've been paying in?

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Paying the tax doesn't guarantee approval - you still have to meet eligibility requirements like being unemployed through no fault of your own, actively seeking work, and having sufficient work history. The tax just funds the program, but NYS Department of Labor still has to verify you qualify for benefits under the rules.

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If you ever need to contact NYS Department of Labor about unemployment benefits, I'd recommend checking out claimyr.com - they help people get through to actual agents instead of dealing with the busy phone lines. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about my claim status and it saved me hours of trying to call.

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Good to know for the future! Hopefully I won't need unemployment anytime soon but it's helpful to know there are ways to actually reach someone at NYS Department of Labor if needed.

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