New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Omar Zaki

THE SYSTEM IS SO CONFUSING!!! Why can't they just make this simple - file when you lose your job, get money when you need it. Instead we have waiting weeks and adjudication and all this bureaucratic nonsense. Sorry OP but prepare yourself for a lot of frustration with NYS Department of Labor.

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I feel this so much, the whole process is needlessly complicated

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Quick tip - when you file online make sure you have a good internet connection and don't use your phone browser. The my.ny.gov site can be glitchy and you don't want to lose your application halfway through.

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Mei Chen

I had issues reaching NYS Department of Labor when my payments were delayed last year. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me figure out why my claim was stuck in adjudication.

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Is that one of those paid services? I'm already broke from being unemployed.

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Mei Chen

It's worth checking out their demo first. When you can't get through for weeks and your bills are piling up, sometimes you need help getting answers.

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The whole system is designed to make you wait and hope you give up. I filed in December and didn't see money until February because they kept asking for more documents. Then when I finally got paid they said I owed them money back because of some error THEY made. NYS Department of Labor is a nightmare.

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same here! took forever just to talk to someone

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One thing to keep in mind is that if you're working part-time, you might qualify for partial unemployment benefits. NYS Department of Labor has a formula where they reduce your weekly benefit based on how much you earn, but you can still get something if your hours are really low. Just make sure you report all your earnings when you do your weekly certification.

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Thanks everyone! This has been really helpful. I feel much better about filing now knowing it won't mess up my social security.

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MISCONDUCT is the big one they look for. If your employer claims you were fired for misconduct, you'll get disqualified and have to appeal. Even being late too many times can count as misconduct in their eyes. The system is designed to deny first and ask questions later.

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That's not entirely accurate. NYS Department of Labor does investigate misconduct claims, but simple attendance issues usually don't rise to the level of disqualifying misconduct unless it was willful and repeated after warnings.

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Same situation here! Got laid off last month and was worried about the same thing. Turns out if it's a genuine layoff you're usually fine.

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ugh the whole system is set up to screw people over. they dont tell you about these deadlines clearly and then act like its your fault when you miss benefits. i waited 10 days after getting canned and lost 2 weeks of payments. make sure you file your weekly claims too even if your initial claim is still pending!!!

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This exactly! The system is designed to deny benefits through confusion and delays.

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Just to add - being fired vs laid off doesn't matter as much as people think. What matters is whether you were fired 'for cause' like stealing or not showing up vs being fired for performance issues or company restructuring. Most terminations still qualify for UI benefits unless there was serious misconduct involved.

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