New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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this is why the whole system is messed up - people pay into unemployment insurance but can't collect when they need it. but yeah legally speaking they can't get benefits without proper work authorization. the restaurant industry especially has this problem where workers contribute to systems they can't access

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Just want to add that if your friend needs help navigating this situation or understanding their options, they might want to contact a workers' rights organization. Some provide confidential assistance and know about alternative resources that don't require the same documentation as government benefits.

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wait what's the difference between an appeal and adjudication?? I thought adjudication was the appeal process

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Adjudication happens when NYS Department of Labor is investigating an issue with your claim before making their initial decision. An appeal comes after they've already made a decision and you disagree with it. Two separate processes.

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You can definitely represent yourself but make sure you understand what specific reason they gave for denying your claim. The appeal has to address that exact issue - like if they said you were fired for misconduct, you need to prove it wasn't misconduct or wasn't serious enough to disqualify you from benefits.

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I had such a nightmare trying to get through to NYS Department of Labor to ask similar questions about my claim. Spent hours on hold just to get disconnected. Finally found this service called Claimyr (claimyr.com) that actually got me connected to a real person at NYS Department of Labor within like 20 minutes. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Totally worth it when you need actual answers instead of guessing about stuff like unemployment rates affecting benefits.

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Interesting! I might check that out if I run into issues. The NYS Department of Labor phone system is definitely frustrating.

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The unemployment rate when any president leaves office doesn't matter for your personal UI benefits lol. But yeah it was around 3.8% nationally when Biden left in January. In NY specifically it was probably similar. Your $420/week sounds about right depending on what you were making before. Just keep doing your weekly certifications and job searches.

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Don't let the system intimidate you! I was terrified when I first filed but it's actually pretty straightforward once you get the hang of it. The unemployment claim process has these main steps: 1) File your initial claim with work history and reason for separation 2) Wait for determination letter 3) File weekly claims every week 4) Complete job search activities 5) Get paid if everything's approved. The NYS Department of Labor has improved their online system a lot since COVID so it's much more user-friendly now.

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lol 'user friendly' - clearly you haven't tried calling them lately. the phone system is a nightmare and half the time the website crashes when you're trying to file your weekly claim

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To add to what others said - your unemployment claim also determines your weekly benefit amount based on your past earnings. The NYS Department of Labor looks at your wages from the last 18 months and calculates roughly half your average weekly wage, up to the maximum benefit amount. Right now in 2025 the max is around $530 per week. You can collect for up to 26 weeks typically, though this can vary based on economic conditions.

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Wait, they look at 18 months of wages? What if I only worked at this job for 6 months?

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They'll look at all your jobs during that base period. If you don't have enough work history, you might not qualify for regular unemployment benefits. There are specific earnings requirements you need to meet.

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The whole system is a mess honestly. They say 2-3 weeks but I've seen people wait months because of stupid technicalities. Make sure you have all your documentation ready and pray nothing gets flagged for review.

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Good luck! The waiting is the worst part but once it starts coming it's regular. Just stay on top of your weekly claims.

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