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I had trouble getting through to NYS Department of Labor when I needed to check on my benefit calculation. Kept getting busy signals and their online chat was useless. Finally found this service called Claimyr at claimyr.com that actually got me through to an agent who could explain my monetary determination. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Worth checking out if you can't get answers through the normal channels.
I had issues reaching NYS Department of Labor when my payments were delayed last year. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me figure out why my claim was stuck in adjudication.
The whole system is designed to make you wait and hope you give up. I filed in December and didn't see money until February because they kept asking for more documents. Then when I finally got paid they said I owed them money back because of some error THEY made. NYS Department of Labor is a nightmare.
MISCONDUCT is the big one they look for. If your employer claims you were fired for misconduct, you'll get disqualified and have to appeal. Even being late too many times can count as misconduct in their eyes. The system is designed to deny first and ask questions later.
One thing to keep in mind is that if you're working part-time, you might qualify for partial unemployment benefits. NYS Department of Labor has a formula where they reduce your weekly benefit based on how much you earn, but you can still get something if your hours are really low. Just make sure you report all your earnings when you do your weekly certification.
Isabella Brown
The whole system is set up to confuse people! They make you jump through hoops and half the time different offices give you different answers. I spent months trying to sort out benefit conflicts after my accident and nobody could give me a straight answer about what I was allowed to collect.
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Maya Patel
•I feel you on that. The bureaucracy is insane. But at least now there are ways to actually talk to someone instead of getting stuck in phone tree hell forever.
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Aiden Rodríguez
just wanted to say good luck with your surgery! shoulder injuries are no joke. hope you get the benefits sorted out soon
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