New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I was making $52k and my weekly benefit came out to $480, so yeah it's pretty close to 50%. The NYS Department of Labor calculation looks at your highest earning quarter during the base period and divides by 26. Just make sure you report any part-time work accurately when you file your weekly claims or you could get hit with an overpayment later.

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omg same situation here!! got laid off last month and was so confused about the benefit amount. mine ended up being like 48% of what i was making before taxes which helped a lot with planning

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That's reassuring to hear! Did you have any issues with your claim getting stuck in adjudication?

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The unemployment rate might be 'low' but that doesn't tell the whole story about job quality or wages. A lot of these new jobs are part-time or gig work that won't even disqualify you from UI benefits if the hours are low enough. The system is broken and these statistics don't reflect reality for working people.

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This is so true. I finally found work but it's only 20 hours a week so I'm still filing partial claims.

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I was in the same boat as you back in March. Took me about 6 weeks to find something decent but I did find work. Just stay consistent with your job search and keep filing your weekly claims on time. The key is applying to stuff even if it's not your dream job - you can always keep looking once you're working again.

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If she does get denied, yes she can absolutely appeal. You have 30 days from the determination date to file an appeal with NYS Department of Labor. The appeal goes to an administrative law judge who reviews the case independently. I've had good luck reaching actual agents to discuss my case by using a service called Claimyr (claimyr.com) - they help you get through to NYS Department of Labor phone agents instead of waiting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works.

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omg thank you for mentioning claimyr! i've been trying to call NYS Department of Labor for weeks about my adjudication and can never get through. definitely checking this out

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That sounds helpful! My sister has been dreading having to call if she gets denied. How long do appeals usually take to get resolved?

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appeals can take 2-3 months easily, sometimes longer if they're backed up. but if you win the appeal you get all the back pay from when you should have been getting benefits. just make sure to keep filing weekly claims even while appealing or you'll lose those weeks forever

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Mei Zhang

The 'under review' status is completely normal and doesn't mean there's a problem. NYS Department of Labor has to verify your employment history and earnings before they can approve benefits. Manufacturing jobs usually have straightforward verification so yours should process smoothly. Just be patient and keep doing your weekly certifications.

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honestly the whole system is a mess, took them 6 weeks to approve mine and then they said i owed money back for some random reason. good luck dealing with these people

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Oh no that sounds awful! Hope mine doesn't turn into that kind of nightmare.

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Just make sure you keep up with your weekly claims and job search requirements while collecting. The NYS Department of Labor is pretty strict about that stuff and you don't want to get hit with an overpayment later.

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Good point - what exactly are the job search requirements? I want to make sure I do everything right.

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I had trouble getting through to NYS Department of Labor when I needed to verify some information about my claim status. If you run into issues reaching them by phone, I found this service called Claimyr that helped me get connected to an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me a lot of frustration with busy signals.

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Interesting, I might need to check that out. The NYS Department of Labor phone lines are always jammed.

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