New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mei Chen

I had issues reaching NYS Department of Labor when my payments were delayed last year. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me figure out why my claim was stuck in adjudication.

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Is that one of those paid services? I'm already broke from being unemployed.

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Mei Chen

It's worth checking out their demo first. When you can't get through for weeks and your bills are piling up, sometimes you need help getting answers.

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The whole system is designed to make you wait and hope you give up. I filed in December and didn't see money until February because they kept asking for more documents. Then when I finally got paid they said I owed them money back because of some error THEY made. NYS Department of Labor is a nightmare.

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same here! took forever just to talk to someone

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The system is so messed up honestly. They make it nearly impossible to qualify for anything and then when you do qualify they drag their feet processing everything. I've been waiting 6 weeks just for them to review my job search logs!!

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I feel you on that. The whole process is designed to discourage people from applying.

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Just want to add that you need to be really careful about how you describe your reason for quitting on the application. Use terms like 'constructive dismissal' or 'unsafe working conditions' rather than just saying you were unhappy. The specific language matters for NYS Department of Labor adjudication.

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If you're having trouble getting through to NYS Department of Labor for tax-related questions about your benefits, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time since the regular phone lines were always busy when I needed to verify my 1099-G information.

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Thanks for the tip! I've been trying to reach them about my tax documents for weeks.

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just want to add that you should definitely keep track of all your unemployment payments throughout the year because you'll need to report the total amount on your tax return. NYS Department of Labor will send you a 1099-G form but its good to have your own records too

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Mei Chen

I've been trying to get through to NYS Department of Labor for weeks to check on my claim status and it's impossible! The phone lines are always busy and when I do get through I get disconnected. Someone told me about this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone at NYS Department of Labor.

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Never heard of that but honestly anything that helps get through to an actual person at NYS Department of Labor sounds good to me. The automated system is useless when you have real questions.

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Just keep in mind you can only collect unemployment if you were laid off or lost your job through no fault of your own. If you quit or were fired for misconduct, you won't qualify. Also, if you receive any severance pay, that might affect when your benefits start.

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Double check that you actually filed an amended return if that's what was needed. Sometimes tax preparers say they'll handle everything but don't actually file the amended forms. Also make sure you have your 1099-G from NYS Department of Labor - that's the key document that shows your unemployment income and any taxes that were withheld.

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ugh the whole tax system is such a mess. i filed in january and still waiting on my regular refund nevermind anything unemployment related. good luck getting answers

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