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The system is so messed up honestly. They make it nearly impossible to qualify for anything and then when you do qualify they drag their feet processing everything. I've been waiting 6 weeks just for them to review my job search logs!!
Just want to add that you need to be really careful about how you describe your reason for quitting on the application. Use terms like 'constructive dismissal' or 'unsafe working conditions' rather than just saying you were unhappy. The specific language matters for NYS Department of Labor adjudication.
If you're having trouble getting through to NYS Department of Labor for tax-related questions about your benefits, I used a service called Claimyr (claimyr.com) that helped me connect with an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me time since the regular phone lines were always busy when I needed to verify my 1099-G information.
I've been trying to get through to NYS Department of Labor for weeks to check on my claim status and it's impossible! The phone lines are always busy and when I do get through I get disconnected. Someone told me about this service called Claimyr (claimyr.com) that helps you get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone at NYS Department of Labor.
Double check that you actually filed an amended return if that's what was needed. Sometimes tax preparers say they'll handle everything but don't actually file the amended forms. Also make sure you have your 1099-G from NYS Department of Labor - that's the key document that shows your unemployment income and any taxes that were withheld.
Mei Chen
I had issues reaching NYS Department of Labor when my payments were delayed last year. Kept getting busy signals and disconnected calls. Finally used a service called Claimyr (claimyr.com) that got me through to an actual agent in like 10 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me figure out why my claim was stuck in adjudication.
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Liam Sullivan
•Is that one of those paid services? I'm already broke from being unemployed.
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Mei Chen
•It's worth checking out their demo first. When you can't get through for weeks and your bills are piling up, sometimes you need help getting answers.
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Amara Okafor
The whole system is designed to make you wait and hope you give up. I filed in December and didn't see money until February because they kept asking for more documents. Then when I finally got paid they said I owed them money back because of some error THEY made. NYS Department of Labor is a nightmare.
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CosmicCommander
•same here! took forever just to talk to someone
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