Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
If you're having trouble reaching NYS Department of Labor to ask about this stuff directly, I used a service called claimyr.com that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. I was stuck trying to call for weeks about my own termination situation and they got me connected within a few hours. Really helped me understand exactly what documentation I needed for my case.
Thanks, I might check that out. The phone lines are always busy when I try to call.
Whatever you do, don't try to game the system. NYS Department of Labor has seen every trick in the book and they WILL find out if you deliberately got yourself fired. Better to focus on building a case for constructive dismissal if the work environment is truly toxic - document harassment, unsafe conditions, or unreasonable demands that make the job impossible to perform.
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The unemployment system is SO broken. They deny people for the smallest things but then take forever to process appeals. I got denied initially for 'insufficient wages' even though I worked full time for 8 months. Turns out my employer reported my wages wrong to NYS Department of Labor. Had to fight for 3 months to get it corrected.
Wow that's terrible! At least you got it fixed eventually. I'm worried about waiting months for an appeal decision when I need the money now.
For anyone dealing with misconduct disqualifications, here's what you need to know: NYS Department of Labor has to prove that your actions were deliberate violations of reasonable employer expectations. Simple mistakes or inability to meet performance standards usually don't qualify as misconduct. Document everything about your termination and gather any performance reviews or communications with your supervisor for your appeal hearing.
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This whole system is so confusing! I got denied too but for 'voluntary quit' even though I was clearly laid off. The NYS Department of Labor seems to deny everyone first and make you fight for benefits. It's ridiculous that people who need help the most have to jump through all these hoops.
same here, got denied initially but won my appeal
Don't give up yet! You have the right to request a hearing if you disagree with the determination. The instructions should be in your denial letter. Make sure to file your request within 30 days of the determination date. At the hearing, you can present evidence about your work history and wages. Even if the alternate base period doesn't work out, sometimes there are other issues that can be resolved.
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just be glad you got benefits at all... ive been waiting 6 weeks for my adjudication to clear and still nothing
Ugh that's terrible! Have you tried reaching out to your local assembly member's office? Sometimes they can help push things along when adjudication drags on that long.
Mei Wong
honestly the whole system is kind of a mess though. like yes unemployment exists to help people but good luck actually getting help when you need it. i was on unemployment for 6 months during covid and it was a nightmare trying to get anyone at NYS Department of Labor to answer questions
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Liam Fitzgerald
•same here! the website would crash constantly and calling was pointless
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PixelWarrior
To add to what others said - unemployment also helps prevent people from taking jobs way below their skill level just to survive. This keeps wages more stable across the economy. Without it, desperate job seekers would drive down wages for everyone. The NYS Department of Labor requires you to actively search for work though, so it's not just free money - you have responsibilities while receiving benefits.
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