New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!

Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.

Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.

An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!

Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.

IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Carmen Flores

What is unemployment insurance - confused about NYS Department of Labor benefits

I keep hearing about unemployment insurance but I'm really confused about what it actually is. My job just cut my hours down to part-time and my coworker mentioned I might qualify for something through NYS Department of Labor but I don't really understand how it works. Is unemployment insurance the same thing as regular unemployment benefits? Do I have to be completely unemployed to get it or can I still work part-time? I've never filed for anything like this before and the my.ny.gov website is pretty overwhelming with all the different terms and requirements.

wait so they take money out of our paychecks for this but then make us jump through hoops to actually get it?? that seems messed up

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@previous poster - the requirements exist to make sure the system isn't abused and that people are genuinely trying to get back to work. It's not perfect but it does help millions of people who genuinely need temporary assistance between jobs.

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Carmen Ruiz

Am I entitled to unemployment benefit - NYS Department of Labor eligibility question

I'm not sure if I qualify for unemployment benefits and the NYS Department of Labor website is confusing me. I worked for a restaurant for about 8 months before they laid me off last week due to slow business. I made around $18,000 during that time. Before that I had a part-time job at a retail store but quit to take the restaurant job. Am I entitled to unemployment benefit or do I not qualify because I quit my previous job? I've never filed for unemployment before and don't know what the rules are.

Filing for unemployment was such a nightmare when I tried last year. The NYS Department of Labor phone lines are always busy and their website kept crashing on me. I ended up having to call like 50 times before I got through to someone who could help me figure out if I was eligible. There's actually a service called Claimyr (claimyr.com) that can help you get through to NYS Department of Labor agents faster - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you run into issues reaching them.

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Never heard of that service but honestly anything that helps with getting through to NYS Department of Labor sounds useful. The wait times are ridiculous.

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Just make sure when you file that you report your separation as 'lack of work' or 'layoff' and not 'quit' since that was your most recent job. Also be prepared to do weekly claims and job search activities once you're approved.

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Debra Bai

How much will I receive for unemployment - NYS Department of Labor benefit calculation?

Just got laid off from my retail job last week and I'm trying to figure out how much money I'll actually get from unemployment. I made about $38,000 last year but my hours were all over the place - some weeks 40 hours, some weeks like 15. Does NYS Department of Labor look at my highest earning quarter or do they average everything out? I've never filed for UI before and I'm honestly confused by all the calculations on their website. My rent is $1,200 a month so I really need to know what to expect so I can budget properly.

If you're having trouble reaching NYS Department of Labor to get specifics about your claim, I used a service called Claimyr (claimyr.com) that actually got me through to a real person. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me hours of trying to call and getting busy signals. Sometimes you just need to talk to someone who can look up your exact wage history and give you the real numbers.

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That sounds helpful! I've been dreading trying to call them because I heard the wait times are crazy long.

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Wait so is the benefit amount based on gross or net pay? And what if I had multiple jobs - do they count all of them or just the main one?

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It's based on gross wages and they count ALL employers that reported wages to NYS Department of Labor. So if you had multiple jobs, that actually helps increase your benefit amount since it's all combined in your wage calculation.

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Keisha Brown

Why was my unemployment claim denied by NYS Department of Labor - need to understand reason

Got a letter yesterday saying my unemployment claim was denied but the reason they gave doesn't make sense to me. It says 'voluntary quit without good cause' but I was actually laid off due to company downsizing back in November. I have the layoff paperwork from HR and everything. How could they get this so wrong? I called the NYS Department of Labor but can't get through to anyone. Has this happened to anyone else? What should I do to fix this?

ugh the same thing happened to my cousin except they said she quit when she was actually fired for no reason... like how do they even get this stuff wrong?? makes no sense

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Definitely appeal this! The NYS Department of Labor makes mistakes all the time with employer reporting. I work in HR and I've seen employers accidentally check the wrong box on forms or misunderstand what constitutes a layoff vs termination. Your documentation should clear this up easily at the hearing.

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That's reassuring to hear from someone who works in HR. I was starting to panic that I'd never get my benefits.

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Sebastián Stevens

NYS Department of Labor claim - why are some types of unemployment unavoidable?

I've been thinking about this a lot lately after losing my job due to company downsizing. I understand that NYS Department of Labor has to verify that unemployment isn't voluntary, but what about situations that are completely out of our control? My plant closed because they moved operations overseas - there was literally nothing I could do to prevent this. Are there specific categories that NYS Department of Labor recognizes as unavoidable unemployment? I'm wondering if this affects how they process claims or if all involuntary job loss is treated the same way during adjudication.

The whole system is frustrating honestly. Even when it's OBVIOUSLY not your fault they still make you jump through hoops. I got laid off due to budget cuts and they still questioned me about it during the phone interview.

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I had trouble reaching anyone at NYS Department of Labor for weeks about my adjudication status. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Made the whole process way less stressful when I could actually talk to someone who could see my case details.

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Wait, there's a service that helps you get through to NYS Department of Labor? How does that even work? I've been trying to call for days about my pending status.

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I think natural disasters count too? My cousin lost her job when that hurricane damaged their office building last year and she got approved really quickly.

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Yes, natural disasters and other force majeure events are definitely considered unavoidable. NYS Department of Labor has special procedures for disaster-related unemployment that often expedite processing since the circumstances are so clearly beyond the individual's control.

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