what time can you file unemployment online with NYS Department of Labor
I'm trying to file my weekly claim and it's 2 AM right now. The NYS Department of Labor website keeps saying the system is down for maintenance. Does anyone know what hours you can actually file unemployment online? I work nights so the regular business hours don't work for me and I really need to get this claim submitted before the deadline.
8 comments


Samantha Johnson
The NYS Department of Labor online system is available 24/7 except during scheduled maintenance windows. Maintenance usually happens Sunday nights from midnight to 6 AM. If you're seeing a maintenance message at 2 AM on a weekday, there might be an unscheduled outage. You can file your weekly claim any day of the week as long as it's before the Sunday deadline for that week.
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Santiago Martinez
•Thanks! I didn't realize it was 24/7. I'll try again later this morning.
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Nick Kravitz
yeah i file mine at like 3am all the time, never had a problem except on sundays when they do maintenance
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Hannah White
I had trouble reaching NYS Department of Labor agents about a similar system issue last month. Ended up using claimyr.com to get through - they have a service that helps you reach an actual person at the unemployment office. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Super helpful when you need to talk to someone about technical problems.
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Michael Green
•Never heard of that before. Did it actually work for getting through to NYS Department of Labor?
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Hannah White
•Yeah it worked great. I was able to talk to an agent within like 20 minutes instead of calling all day.
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Mateo Silva
The system goes down ALL THE TIME it's so frustrating!! I've missed filing deadlines because of their stupid maintenance windows
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Victoria Jones
•You can still file late claims, you just need to call and explain the technical issue. They usually accept it.
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