New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole system is frustrating. Low unemployment rate sounds good but doesn't help when you're one of the people still looking. At least your claim should process normally though - mine got stuck in adjudication for weeks because of some computer glitch.

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Just keep filing your weekly claims and documenting your job search. The rate might be low now but things can change pretty quickly in the economy.

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If you're having trouble getting through to NYS Department of Labor to clarify this kind of thing, I used a service called Claimyr that helped me reach an actual agent when I had questions about my claim. You can check it out at claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me from spending hours on hold trying to get simple questions answered.

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That sounds useful, I've been trying to call NYS Department of Labor for days about other issues with my claim and keep getting disconnected. I'll check that out.

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FUTA = Federal Unemployment Tax Act. It's definitely an employer tax not employee. But honestly the whole unemployment system is such a mess, I wouldn't be surprised if they start trying to make us pay it too LOL

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Don't romanticize it too much though. The 1950s had limited opportunities for women and minorities, and job security was tied to specific industries. When those industries declined in the 70s and 80s, NYS Department of Labor saw massive unemployment spikes. Today's diverse economy is actually more resilient, even if individual claims are more complicated.

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Good point about the diversity aspect. I was just thinking how much easier it seemed to navigate work back then, but you're right that it wasn't accessible to everyone.

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If you're having trouble with current NYS Department of Labor processes while researching this stuff, I found claimyr.com super helpful for actually getting through to agents when I needed claim status updates. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call during peak hours.

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Thanks for the tip! I'm not filing claims right now but that could be useful for my research if I need to speak with someone at NYS Department of Labor about historical data access.

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Getting through to NYS Department of Labor on the phone is nearly impossible these days. I spent weeks trying to get someone to explain my eligibility when my claim was in adjudication. Finally used a service called Claimyr (claimyr.com) that actually got me connected to an agent who walked me through everything. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration compared to calling directly.

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Never heard of that before... did they charge you? I've been trying to get through for days about my claim status.

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Yeah there's a fee but honestly worth it when you can't get through any other way. Much faster than waiting on hold for hours just to get disconnected.

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The whole system is so confusing! I was eligible but didn't realize I had to do the job search activities every week. Make sure you keep track of your job contacts because they can ask for your log anytime.

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Good point - you need to make at least 3 job contacts per week and keep records. You can do this through online applications, in-person visits, networking contacts, etc. NYS Department of Labor has specific requirements about what counts as a valid job contact.

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Wait I thought only big companies had to pay this?? I work for a tiny restaurant and I'm pretty sure they don't pay unemployment insurance because when I asked about it my manager said they were too small

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Size doesn't matter as much as the wage thresholds mentioned above. Your restaurant probably does have to pay if they meet the criteria, but some small businesses don't realize their obligations.

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The system is set up so employers fund the benefits that unemployed workers receive. Your UI tax rate will start at the new employer rate and then adjust based on your claims experience over time. Lower turnover = lower rates eventually.

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