New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the NYS Department of Labor system is such a pain to deal with. I've been trying to get through to someone for weeks about my claim status and can never get past the busy signal. it's like they don't want people to actually get benefits

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I had the same problem until someone told me about Claimyr. It's a service that helps you get through to NYS Department of Labor agents by phone - they handle all the waiting and calling back until they connect you with someone. Check out claimyr.com, they even have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of frustration trying to reach someone about my adjudication.

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Interesting, never heard of that before. Might be worth trying since I'm getting nowhere with the regular phone number.

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Just wanted to add that if you meet the basic requirements, you should apply as soon as possible! There's a waiting week where you won't get paid, but the sooner you file your initial claim with NYS Department of Labor, the sooner your benefit year starts. Don't wait thinking you need to find a job first - that's not how it works.

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This whole system is so confusing!! Why can't they just have clear guidelines posted somewhere? I'm in a similar boat and every person I talk to gives me different information. Some say you can't collect both, others say it depends on your specific disability status. It's incredibly frustrating trying to navigate this bureaucratic maze.

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I understand the frustration. The complexity comes from the fact that unemployment and disability are managed by different agencies with different criteria. NYS Department of Labor focuses on ability to work, while Social Security focuses on inability to work substantial gainful activity.

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Just want to add that timing is really important here. If your wife decides to attempt work, she should notify Social Security immediately and keep detailed records of everything. When filing for unemployment, she'll need to be completely honest about her disability status during the application process. NYS Department of Labor will likely flag the case for review anyway.

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Good point about keeping records. Should she wait until after she starts working to contact Social Security, or notify them when she's just considering it?

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this whole system is RIGGED against workers! Of course employers fight claims because it costs them money. Meanwhile we're the ones who need to eat and pay rent but they make us jump through hoops with NYS Department of Labor just to save a few bucks on their taxes

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exactly! and then when you try to call NYS Department of Labor to ask questions you sit on hold for hours or get disconnected

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Just went through this myself. Your employer can contest your claim within 10 days if they think you weren't eligible (like if they claim you quit instead of being laid off). But if you were legitimately laid off due to lack of work, you should be fine. Keep any documentation about your layoff just in case.

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Just want to add that the State Unemployment Tax (SUT) rate is separate from the federal FUTA rate. In NY you also have to factor in the Reemployment Service Fund which is 0.075% on top of your regular UI rate. Plus there's disability benefits tax too.

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Wait, there are multiple unemployment taxes? I thought it was just one rate. This is getting more complicated than I thought.

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been running my business for 15 years and these rates still surprise me every year... NYS Department of Labor should really make this stuff clearer

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While unemployment rates don't affect individual claims directly, they can indirectly impact processing times during periods of high unemployment when more people are filing claims. During economic downturns, NYS Department of Labor offices get overwhelmed with applications. Right now, with relatively low unemployment, processing should be more manageable. If you're having trouble reaching someone about your pending claim, I had success using Claimyr (claimyr.com) to get through to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.

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Never heard of that service before but anything to avoid sitting on hold for hours! Does it actually work for getting through to NYS Department of Labor?

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Yeah it worked for me when I needed to check on an adjudication issue. Much better than the endless busy signals I was getting.

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The whole system is broken regardless of what the unemployment rate is!!! I've been waiting FIVE WEEKS for my claim to move out of adjudication and nobody at NYS Department of Labor can give me a straight answer about what's taking so long.

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That really sucks, sorry you're dealing with that delay. Have you tried submitting any additional documentation they might need?

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