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just went through this last month - the online appeal form is under the determinations section not appeals section which is confusing as hell. typical NYS Department of Labor making things harder than they need to be
I had similar confusion when I got laid off. What really helped me was using Claimyr to actually talk to someone at NYS Department of Labor about my specific situation. You can check out their service at claimyr.com - they help you get through to an actual agent instead of waiting on hold forever. There's even a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time and stress.
I had major issues getting through to someone at NYS Department of Labor when I was dealing with a similar situation. Kept getting disconnected after waiting hours. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me so much frustration trying to get answers about my claim.
The unemployment system is rigged against workers anyway. They make it nearly impossible to get benefits even when you have legitimate reasons for leaving. Good luck getting anyone at NYS Department of Labor to actually listen to your situation.
If you're having trouble reaching NYS Department of Labor directly about your tax rate or form questions, I had success using a service called Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call during their busy hours and getting disconnected.
Zoe Papadopoulos
I had trouble reaching NYS Department of Labor to get clarification on my eligibility issues. Kept getting busy signals and disconnected calls. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly why I was initially denied and helped me understand what documentation I needed for my appeal.
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DeShawn Washington
•That sounds really helpful. I've been trying to call for days with no luck. How much does something like that cost?
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Zoe Papadopoulos
•Worth checking out their site for details, but for me it was way better than spending hours on hold or getting hung up on. The agent actually walked me through my whole situation.
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Jamal Brown
ugh the whole system is so confusing! they make it impossible to understand why they deny people. i hope you can get it sorted out, it's so stressful when you need the money
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