New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The unemployment system is designed to make you feel like you're failing even when you're doing everything right. Those statistics don't account for people who have to take jobs that pay way less than their previous position just to get off unemployment. NYS Department of Labor counts that as a 'success' but is it really?

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I understand the frustration but the data does show most people find comparable employment within 6 months. It's not perfect but the system does work for the majority of claimants.

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Same boat here, been on UI for 10 weeks. My caseworker told me the average in NY is around 16 weeks but that varies a lot by field. What industry are you in?

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I'm in marketing/communications. Feels like every job posting has 200+ applicants these days.

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If you run into issues with the online system or your claim gets stuck in adjudication, I had success using claimyr.com to actually get through to a NYS Department of Labor agent by phone. They have this video demo (https://youtu.be/qyftW-mnTNI) that shows how it works. Saved me weeks of trying to call on my own when my claim was pending for forever.

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interesting, never heard of that service. how much does it cost?

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I don't remember the exact pricing but it was worth it to actually talk to someone instead of getting hung up on constantly. Way cheaper than missing weeks of benefits while waiting.

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make sure when you file online you answer all the questions about job search requirements too. NYS Department of Labor requires you to be actively looking for work and you'll need to log your job search activities every week when you file your weekly claim

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You should definitely consider getting a lawyer especially if there's money involved. My brother tried to do his appeal alone and lost even though he had a good case. Sometimes it's worth the cost to have someone who knows the system.

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While lawyers can be helpful, many successful appeals are handled pro se. It really depends on the complexity of the case and how comfortable you are presenting your side.

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same situation happened to my cousin last year but with unpaid sick leave instead of overtime... she represented herself and won but it took forever to actually get her benefits started again

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I had a nightmare trying to get my 1099-G from NYS Department of Labor last year. The website kept crashing and when I called they said I had to wait for it to be mailed. If you still can't find yours online, you might need to call them directly. I used a service called claimyr.com that helped me get through to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals.

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Nina Chan

How much did that cost? I've been trying to reach NYS Department of Labor for weeks about my tax documents.

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It was worth it for me since I needed to resolve the issue quickly for my tax filing deadline. Much easier than the endless phone tree.

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Just a heads up - if you received any of the enhanced federal benefits during the pandemic (like the extra $600 or $300 weekly), those are also taxable. Make sure your 1099-G includes everything you received, not just the regular state unemployment amount.

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I had a similar situation last year when my company downsized. I was worried about the same thing and actually called my old manager to ask. She told me not to worry about it at all and that they expected people to file for unemployment after the layoffs. If you're having trouble reaching NYS Department of Labor directly about questions like this, I recently discovered a service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you need to talk to someone at NYS Department of Labor but can't get through on your own.

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Thanks for the info! I might check that out if I have other questions about my claim.

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just wanted to say dont feel guilty about filing! unemployment is there for exactly this reason - when you lose your job through no fault of your own. your employer knew this was part of doing business when they hired you

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