New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so interest stops during appeals? that doesnt seem right, why would they give you a free loan basically

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It's because you have due process rights. If the overpayment determination is wrong, you shouldn't be penalized with interest charges while exercising your right to appeal. It's actually pretty standard for government debt collection.

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THE WHOLE OVERPAYMENT SYSTEM IS A SCAM!!! They make mistakes all the time and then charge YOU interest for THEIR errors. I got hit with a $3,400 overpayment that took 8 months to prove was wrong but by then I'd already paid hundreds in interest because I was scared not to pay.

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That's awful! Did you ever get the interest refunded after proving it was their mistake?

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Wait I'm confused about something - do you have to file within a certain time after each week to get your weekly benefits? Or is that different from the initial filing deadline?

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That's a separate thing. Once your claim is established, you need to file your weekly claim each week to continue receiving benefits. You typically have until the following Sunday to file for the previous week, but it's best to file as soon as the week ends on Sunday.

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The whole system is so confusing. Why don't they just automatically start your benefits from the day you tell them you were laid off? Makes no sense that you lose money just because you didn't know about some arbitrary rule.

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I agree it's frustrating, but I think the one-week backdate limit is to prevent people from filing months later and claiming benefits for the whole period. Still sucks when you're dealing with job loss stress though.

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The unemployment system is designed to make you feel like you're failing even when you're doing everything right. Those statistics don't account for people who have to take jobs that pay way less than their previous position just to get off unemployment. NYS Department of Labor counts that as a 'success' but is it really?

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I understand the frustration but the data does show most people find comparable employment within 6 months. It's not perfect but the system does work for the majority of claimants.

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Same boat here, been on UI for 10 weeks. My caseworker told me the average in NY is around 16 weeks but that varies a lot by field. What industry are you in?

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I'm in marketing/communications. Feels like every job posting has 200+ applicants these days.

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Just be super careful about the reason for separation part. If you put down the wrong thing it can mess up your whole claim. For layoffs you want to select 'lack of work' or 'company downsizing' - don't accidentally pick anything that makes it sound like you quit or were fired for misconduct.

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Good point! It was definitely a layoff, they closed the location completely. I'll make sure to be clear about that.

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Once you get your initial claim filed you'll need to do weekly certifications every week to keep getting benefits. Don't forget about those or you'll lose your payments! And start looking for work right away because they have job search requirements now.

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The whole quarter system is confusing AF. Like why can't they just use your last year's W-2? Would be so much simpler than this base period nonsense

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I think there might be different rules if you don't have enough earnings in the regular base period? Something about an alternate base period that uses more recent quarters but I'm not sure how that works.

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