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The whole system is a nightmare honestly. They make it as difficult as possible on purpose. I've been fighting with them for months over an overpayment notice that makes no sense. Good luck getting any real help from their customer service - if you can even reach them!
Don't listen to the negativity - most people get their benefits without major problems. Just be thorough with your application and keep good records. The key is filing consistently every week and responding quickly if they ask for any additional information.
Wait I'm confused about something - do you have to file within a certain time after each week to get your weekly benefits? Or is that different from the initial filing deadline?
The whole system is so confusing. Why don't they just automatically start your benefits from the day you tell them you were laid off? Makes no sense that you lose money just because you didn't know about some arbitrary rule.
I had a nightmare trying to get my 1099-G from NYS Department of Labor last year. The website kept crashing and when I called they said I had to wait for it to be mailed. If you still can't find yours online, you might need to call them directly. I used a service called claimyr.com that helped me get through to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals.
The whole quarter system is confusing AF. Like why can't they just use your last year's W-2? Would be so much simpler than this base period nonsense
Zainab Ibrahim
If you're having trouble reaching someone at NYS Department of Labor to get clarification on requirements, I had success using Claimyr (claimyr.com). They helped me get through to an actual agent when I couldn't get past the busy signals. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me time when I needed answers about my claim status.
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Dylan Campbell
•Never heard of that service before, is it legit? The NYS Department of Labor phone system is definitely impossible to get through to.
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StarSailor
Also make sure you file your initial claim as soon as possible after becoming unemployed. There's a one week waiting period before benefits start, and any delays in filing can push back when you receive your first payment. The weekly claims have to be filed every week even if your initial claim is still being processed.
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