New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had trouble reaching NYS Department of Labor to get clarification on my determination too. Someone here mentioned a service called Claimyr (claimyr.com) that helps you actually get through to an agent on the phone. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your appeal options.

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never heard of that before but honestly anything is better than sitting on hold for hours just to get disconnected

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wait so if i got fired for being late too much times would that be voluntary unemployment too?

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That would likely be considered misconduct, which is different from voluntary unemployment. Both can result in benefit denial but the appeal process and requirements are different.

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appeals are such a pain with this system!! took me 3 months to get mine resolved and they still messed up the paperwork twice. make copies of EVERYTHING you send them because they love to lose stuff

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Ugh that's exactly what I'm worried about. Did you end up winning your appeal at least?

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i think you just call them and tell them you want to appeal? thats what my friend did

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No, you need to file it in writing either online or by mail. Phone calls don't count as official appeals.

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One thing that helped me when I was struggling to get through to NYS Department of Labor for questions about my claim - I used this service called Claimyr (claimyr.com) that basically calls for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Way better than spending hours on hold getting disconnected.

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That actually sounds really helpful. The phone lines are always jammed and half the time you get hung up on anyway.

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lol why would it be bad? that's literally what unemployment is for when you lose your job. file today and start getting paid

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The whole unemployment system is a JOKE. They make you jump through ridiculous hoops just to get benefits you already paid into through your taxes. And don't even get me started on how long adjudication takes if they have any questions about your eligibility!

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I feel you on the adjudication thing. Mine took 6 weeks and they never explained why.

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Just to add - make sure you understand the difference between being able and available vs being on standby. I got confused about that initially and it delayed my benefits. Also keep all your employment documents because they might ask for verification of your work history.

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THE WHOLE SYSTEM IS A MESS! I've been waiting 6 weeks for my card and nobody can tell me why. The NYS Department of Labor just keeps saying 'processing delays' but won't give any real timeline. Meanwhile I'm about to lose my apartment because I can't access MY OWN MONEY.

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If it's been that long, you should definitely call the KeyBank customer service line directly. Sometimes there are address verification issues that hold up card delivery.

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Just wanted to add that you can check your payment history in the my.ny.gov portal to see when payments were issued. Sometimes the card arrives before you even realize the money has been processed.

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