Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I had trouble reaching NYS Department of Labor when I needed to clarify my disqualification reasons. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo showing how it works: https://youtu.be/qyftW-mnTNI. The agent was able to explain exactly why my claim was denied and what documentation I needed for my appeal.
That sounds really helpful. Did they charge you for that service or was it free?
Also remember you can't collect unemployment if you're working full-time hours, even if the pay is low. And if you turn down a job offer that NYS Department of Labor considers "suitable work," that can disqualify you too. Suitable work generally means anything in your field or something you're qualified for, even if it pays less than your previous job.
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Just to clarify - for work search activities, you need to apply for actual job openings that match your qualifications. Research projects don't count unless you're applying to be hired as a researcher by a company. But definitely report any payments you receive as income on your weekly certification.
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honestly the whole system is kind of a mess though. like yes unemployment exists to help people but good luck actually getting help when you need it. i was on unemployment for 6 months during covid and it was a nightmare trying to get anyone at NYS Department of Labor to answer questions
same here! the website would crash constantly and calling was pointless
To add to what others said - unemployment also helps prevent people from taking jobs way below their skill level just to survive. This keeps wages more stable across the economy. Without it, desperate job seekers would drive down wages for everyone. The NYS Department of Labor requires you to actively search for work though, so it's not just free money - you have responsibilities while receiving benefits.
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I know it feels overwhelming but honestly the job search requirement isn't that bad once you get into a rhythm. It can be applications, contacting employers directly, networking events, even some online job search activities count. The point is showing you're making a genuine effort to find work.
Pro tip: if you're having trouble getting through to NYS Department of Labor on the phone (and you probably will), there's a service called Claimyr that can help you reach an actual agent. I used them when my claim got stuck and couldn't get through myself. Check out claimyr.com - they even have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration.
Is that like a paid service? Seems sketch to pay someone to make phone calls for you.
It's legit, they just help you get through the phone lines when call volume is crazy high. Sometimes you really need to talk to someone and this was the only way I could reach an actual person.
Axel Bourke
If you're having trouble reaching NYS Department of Labor about your adjudication status, I had success using Claimyr (claimyr.com) to get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Much easier than trying to call during peak hours and getting disconnected.
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Nalani Liu
•Thanks I'll check that out! I've been trying to call for days with no luck.
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Aidan Percy
Same here, lower rates sound good in theory but when you're dealing with unemployment bureaucracy it feels pretty disconnected from reality
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