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THE WHOLE SYSTEM IS BROKEN! I've been waiting 6 WEEKS for my adjudication to be resolved and can't get anyone on the phone. Meanwhile bills are piling up and the NYS Department of Labor just sends form letters saying 'your claim is being reviewed.' This is ridiculous!
If you're having trouble getting through to NYS Department of Labor to ask about your specific benefit duration, I had luck using Claimyr (claimyr.com) to get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.
THIS SYSTEM IS SO BROKEN! Why should someone have to stay in an abusive work situation just to qualify for benefits they paid into?? The whole 'good cause' thing is just another way for them to deny claims and save money. Sorry you're dealing with this OP but don't expect much help from NYS Department of Labor.
I actually went through something similar last year. Had a boss who was making the workplace unbearable and I was having panic attacks. I documented everything for about 6 weeks - kept a notebook, saved emails, even recorded some conversations (legally in NY). When I finally quit and filed for unemployment, NYS Department of Labor approved my claim after about a month of investigation. The key really is the documentation. Don't quit on impulse - build your case first.
WAIT so they don't use your annual salary?? I've been assuming my $48k salary would just be divided by 52 weeks or something. This is so confusing why can't they just make it simple!
Destiny Bryant
I had the same issue trying to reach someone at NYS Department of Labor about my partial benefits calculation. The phone lines are impossible to get through. I ended up using this service called Claimyr (claimyr.com) that actually got me connected to an agent within a few minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.
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Dyllan Nantx
•How much does something like that cost? I'm already struggling financially.
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Destiny Bryant
•It was worth it for me to get clarity on my partial benefits. Way better than wasting entire days trying to get through their regular phone system.
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TillyCombatwarrior
EXCESSIVE EARNINGS is such a scary term for something that just means 'we'll reduce your payment.' The NYS Department of Labor loves to make everything sound like you're committing fraud when you're just trying to survive and work part-time.
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Anna Xian
•Right?? I thought I was going to get arrested or something when I first saw that warning on my claim.
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