New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I know it feels overwhelming but honestly the job search requirement isn't that bad once you get into a rhythm. It can be applications, contacting employers directly, networking events, even some online job search activities count. The point is showing you're making a genuine effort to find work.

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Pro tip: if you're having trouble getting through to NYS Department of Labor on the phone (and you probably will), there's a service called Claimyr that can help you reach an actual agent. I used them when my claim got stuck and couldn't get through myself. Check out claimyr.com - they even have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Saved me weeks of frustration.

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Is that like a paid service? Seems sketch to pay someone to make phone calls for you.

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It's legit, they just help you get through the phone lines when call volume is crazy high. Sometimes you really need to talk to someone and this was the only way I could reach an actual person.

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Ev Luca

This whole system is so confusing! I got denied too but for 'voluntary quit' even though I was clearly laid off. The NYS Department of Labor seems to deny everyone first and make you fight for benefits. It's ridiculous that people who need help the most have to jump through all these hoops.

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same here, got denied initially but won my appeal

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Don't give up yet! You have the right to request a hearing if you disagree with the determination. The instructions should be in your denial letter. Make sure to file your request within 30 days of the determination date. At the hearing, you can present evidence about your work history and wages. Even if the alternate base period doesn't work out, sometimes there are other issues that can be resolved.

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just wanted to say hang in there man. dealing with unemployment AND child support is stressful. the system usually works but sometimes takes time to catch up. keep records of everything in case there are any disputes later

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Wait, I'm confused. Do they take the child support out BEFORE taxes or AFTER taxes? Because that makes a big difference in how much you actually get. Also what happens if your unemployment amount is less than your child support payment?

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Child support is deducted from your gross unemployment benefit amount, before taxes. So if you get $405 per week and owe $320 in child support, they'll take the $320 first, then calculate taxes on the remaining $85. If your child support exceeds your UI benefit, they'll take the full benefit amount and you'll still owe the difference.

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just be glad you got benefits at all... ive been waiting 6 weeks for my adjudication to clear and still nothing

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Ugh that's terrible! Have you tried reaching out to your local assembly member's office? Sometimes they can help push things along when adjudication drags on that long.

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The whole calculation system is so unnecessarily complicated. Why can't they just make it a simple percentage of your previous year's income like some other benefits do? The NYS Department of Labor website explains it like you need a PhD in mathematics to understand it.

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The unemployment system is SO broken. They deny people for the smallest things but then take forever to process appeals. I got denied initially for 'insufficient wages' even though I worked full time for 8 months. Turns out my employer reported my wages wrong to NYS Department of Labor. Had to fight for 3 months to get it corrected.

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Wow that's terrible! At least you got it fixed eventually. I'm worried about waiting months for an appeal decision when I need the money now.

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For anyone dealing with misconduct disqualifications, here's what you need to know: NYS Department of Labor has to prove that your actions were deliberate violations of reasonable employer expectations. Simple mistakes or inability to meet performance standards usually don't qualify as misconduct. Document everything about your termination and gather any performance reviews or communications with your supervisor for your appeal hearing.

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