New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so when I file for unemployment my old job finds out?? I thought that was private information

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Yes, NYS Department of Labor contacts employers to verify the information on your claim. They need to confirm your wages, dates of employment, and reason for leaving. It's part of the standard verification process.

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Don't let them guilt trip you! I've been through this with multiple jobs and some employers just don't like paying into the system. The restaurant industry especially has issues with this because they have high employee turnover. Your manager should understand that unemployment insurance is a cost of doing business, not a personal attack on the company.

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This is exactly why I hate dealing with unemployment. They use all these weird terms that aren't explained anywhere and then expect you to figure it out on your own. The whole system is designed to confuse people into giving up.

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definitely appeal this. sounds like they made an error or got bad information about your employment

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I had such a hard time getting through to NYS Department of Labor when I needed to check on my claim status after being fired. Kept getting busy signals and when I did get through, I'd get hung up on after waiting forever. Eventually found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Was actually pretty straightforward and saved me hours of frustration trying to get answers about my adjudication.

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Never heard of that but honestly anything that helps with their phone system sounds worth trying. How much does something like that cost?

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I don't remember the exact cost but it was worth it for me to get my questions answered quickly instead of wasting days trying to get through on my own.

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Ugh the NYS Department of Labor system is such a nightmare. They make it impossible to reach anyone and then act like it's your fault when you can't figure out their confusing website. I've been dealing with them for months over an overpayment issue and still haven't gotten a straight answer from anyone.

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I feel you on the frustration but for the original question - definitely file right away. Don't let the system's problems delay you from getting the benefits you're entitled to.

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I had trouble reaching NYS Department of Labor to ask similar questions about my claim funding. Kept getting busy signals for weeks. Finally used claimyr.com and their callback service got me through to an actual agent in like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful for getting answers about how the system operates.

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Thanks for the tip! Might try that if I have more questions about my brother's situation.

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Yeah the whole system is basically unemployment insurance paid by employers. Think of it like workers comp but for job loss instead of injuries. NYS Department of Labor administers it but employers fund it through their tax contributions.

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You won't have to pay anything back if you file in good faith and answer all questions honestly. NYS Department of Labor will review your work history and wage records to determine eligibility. If you don't qualify, they'll just deny the claim - no penalties for trying. Given your situation with the layoff and your earnings, you should definitely qualify. The online application walks you through everything step by step.

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Just file the claim and let them figure it out!! The worst they can say is no and then you'll know for sure. I spent weeks trying to figure out if I qualified and should have just applied right away. The system will calculate your benefits automatically based on your wage history.

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That's probably good advice. I keep overthinking this when I should just apply and see what happens. Thanks everyone for the help!

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