New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Wait I'm confused - is unemployment taxable at the federal level or state level or both? And what about the extra money they give you for dependents?

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Unemployment is taxable for both federal and New York state income taxes. The dependent allowance is also taxable income. The only exception was 2020 when the first $10,200 of unemployment was tax-free federally due to the pandemic, but that was a one-time thing.

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Being too slow at work is definitely performance, not misconduct. NYS Department of Labor distinguishes between the two. Misconduct has to be willful or deliberate - like refusing to follow direct orders or violating company policy on purpose. Poor performance, even if it leads to termination, usually doesn't disqualify you from benefits. Just document everything your supervisor says and does in case you need it for your claim.

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ugh the whole unemployment system is such a mess. they make you jump through so many hoops and then half the time the website doesnt even work. good luck dealing with all that bureaucracy if you do get fired

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It's definitely not perfect, but the benefits are there for people who need them. The key is understanding the process and having realistic expectations about timing.

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If you're having trouble getting through to NYS Department of Labor on the phone (which happens A LOT), I recently discovered this service called Claimyr that actually gets you connected to a real person. Check out claimyr.com - they have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I was stuck trying to reach someone about my claim status for weeks and this got me through in like 20 minutes. Might be worth it if you run into issues.

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Interesting, never heard of that. How much does it cost?

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They focus more on the value than pricing details, but honestly after spending hours on hold it was worth every penny to actually talk to someone at NYS Department of Labor.

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been there, it sucks but you'll get through it. just make sure you file right away and don't miss any weekly certifications or they'll stop your payments

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I had so much trouble getting through to NYS Department of Labor when I needed to check on my own claim status last year. The phone lines are always busy and the online system crashes constantly. If you really need to talk to someone there about reporting fraud, you might want to try using a service like Claimyr (claimyr.com) - they help people get through to actual NYS Department of Labor agents. I used them and they got me connected within an hour instead of spending days trying to call. They have a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.

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never heard of this service but anything that helps deal with NYS Department of Labor phone system sounds useful. their customer service is terrible

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Look I went through something similar with a former employee. You can report suspected fraud online through the NYS Department of Labor website or call their fraud hotline. They take it seriously but the investigation process is confidential. You'll never know what happened with the case unless they ask you for more information as a witness. Just make sure you have actual evidence and not just suspicions.

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That's helpful, thanks. I do have some concrete information from people who've seen him working, so it's not just suspicion. I'll look into filing a report.

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The job search requirement is important too - you need to make at least 3 job contacts per week and keep a log. NYS Department of Labor can ask for your job search records at any time so make sure you're documenting everything properly.

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Do freelance client contacts count toward the 3 weekly job contacts requirement?

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No, freelance client outreach doesn't count. The job contacts need to be for traditional employment opportunities - applying for posted jobs, networking for potential positions, attending job fairs, etc.

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i was in a similar situation last year and got approved no problem. just file the claim and see what happens. worst case they deny it and you appeal

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