Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
One thing to know is that if you have trouble getting through on the phone to NYS Department of Labor, there's a service called Claimyr that can help you get connected to an agent faster. I found out about it when I was stuck in adjudication and couldn't reach anyone for weeks. You can check it out at claimyr.com - they even have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me a lot of frustration when I needed to speak to someone about my claim status.
That's good to know! I hope I don't run into any issues, but I'll keep that in mind if I can't get through.
Join the conversation
The NYS Department of Labor has actually improved processing times significantly since 2023. Standard claims without complications typically process within 10-14 business days. However, if your claim requires adjudication (employer disputes, quit vs layoff verification, etc.) it can take 4-6 weeks. You can check your claim status on my.ny.gov. If you're having trouble reaching them by phone due to high call volume, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.
Wait what's adjudication exactly? My status just says pending and I'm freaking out that something went wrong
Adjudication is when NYS Department of Labor needs to investigate something about your claim - like verifying the reason you left your job or confirming your work history. Pending status is normal for the first week or two, don't panic yet.
The whole system is a nightmare honestly. I've been waiting 3 weeks just to talk to someone about my claim status and the phone lines are always busy. They say processing is faster but try actually getting help when something goes wrong!
Same here! Filed 2 weeks ago and still nothing. This is ridiculous.
Join the conversation
Just keep in mind you also have to meet the job search requirements every week to keep getting benefits. That's 3 work search activities per week and you have to log them in the system. The benefit amount is just part of the equation - staying compliant with all the NYS Department of Labor rules is what keeps the payments coming.
Join the conversation
If you're having trouble getting through to NYS Department of Labor to ask about your specific calculation, I used claimyr.com a few months ago when I had questions about my benefit amount. They got me connected to an actual agent who walked through my wage history with me. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number.
Did you have to pay for that service? Sounds too good to be true honestly.
Yeah there's a fee but it was worth it for me since I was getting nowhere with regular calling. The agent was able to pull up my account and explain everything clearly.
Yara Sayegh
If your sister is having trouble reaching NYS Department of Labor to ask questions about her claim, I had good luck with Claimyr (claimyr.com). They help you get through to an actual agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I needed to get specific info about my benefit calculation.
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Ava Martinez
•Interesting, never heard of that service. Did it actually work to get you connected faster?
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Yara Sayegh
•Yeah it saved me hours of calling and getting busy signals. Worth checking out if she needs to talk to someone at NYS Department of Labor.
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Keisha Johnson
The whole system was such a mess during covid... took forever to get claims processed even with all that extra money floating around. at least now the regular process is more predictable even if the amounts are lower
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