New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ugh the whole system is broken... unemployment affects working people too because our taxes pay for it and then when we need it the system doesn't work properly

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Don't forget unemployment affects your future job prospects too if you're not strategic about it. Use this time for networking and skill building. Keep detailed records of your job search activities beyond what NYS Department of Labor requires.

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Amina Bah

I had such a hard time getting through to NYS Department of Labor when I filed my claim last year. Spent hours on hold trying to ask questions about my eligibility. Finally found this service called Claimyr (claimyr.com) that actually gets you connected to real NYS Department of Labor agents without the endless hold times. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration when I needed to verify my claim status.

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Interesting, I'll keep that in mind if I run into issues. Hopefully the online filing process is straightforward enough that I won't need to call.

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That actually sounds really useful. The NYS Department of Labor phone system is absolutely terrible. Always busy or you get disconnected after waiting forever.

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Just file already! Stop overthinking it. If you don't qualify they'll tell you. Better to find out than sit around wondering. The worst thing that happens is they say no and you're in the same position you're in now.

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This is SO frustrating! Employers protest claims all the time just to delay payments even when they know they're wrong. The whole system is rigged against workers. You shouldn't have to jump through hoops to prove you were legitimately laid off!

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stay calm during the hearing and stick to the facts. dont get emotional even if your employer says things that upset you. just present your evidence clearly and answer the judges questions honestly

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I had so much trouble trying to figure this out when I lost my job! The NYS Department of Labor website lists all the disqualifications but it's confusing. I kept calling and getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that helps you actually get through to speak with an agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Way easier than trying to call myself.

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Thanks! I'll check that out if we can't figure this out online. Did they help you determine if you were eligible?

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Just a quick addition - federal employees, railroad workers, and military personnel have their own separate unemployment systems and can't use NYS Department of Labor. Also, people working for religious organizations might be exempt depending on the specific situation.

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I had trouble reaching NYS Department of Labor when my employer contested my claim. Kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that gets you through to an actual agent. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really helped me get my case resolved quickly.

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How much does something like that cost? Seems like you shouldn't have to pay extra just to talk to them.

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I thought the same thing but honestly it was worth it to get through instead of calling hundreds of times. The value is in actually reaching someone who can help.

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Don't feel guilty about filing! That's what the system is for. Your employer has been paying into unemployment insurance specifically for situations like layoffs. It's not coming out of their pocket directly.

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You're right, I shouldn't feel bad about using a system that exists for this exact reason. Thanks for the reminder.

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