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If you're having trouble reaching someone at NYS Department of Labor to ask questions about your claim, I had good luck using Claimyr (claimyr.com). They help you get through to an actual agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.
Same question but wondering about things like paying off credit cards or student loans with unemployment money? Technically it's income replacement but curious if anyone knows if that could cause issues?
honestly the unemployment system is so broken, doesn't matter if you fire someone or they quit, they'll probably get benefits anyway. i've seen people get unemployment after stealing from their employer because nys department of labor barely investigates anything anymore
If clearing your cache doesn't work, you might need to contact an NYS Department of Labor agent directly. I had a similar issue where the system was mixing up different types of forms and I couldn't get through on the phone for weeks. I ended up using a service called Claimyr (claimyr.com) that helped me reach an actual person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to clear up the system error on my account in just a few minutes.
Just to clarify for anyone else reading - Form 940 is specifically the Employer's Annual Federal Unemployment (FUTA) Tax Return. Employers use it to report wages subject to FUTA tax and calculate their annual FUTA tax liability. As unemployment claimants, we have nothing to do with this form. If you're seeing it on your weekly claim, it's definitely a system error that needs to be fixed.
If you're having trouble getting through to NYS Department of Labor by phone to file claims or check status, I found this service called Claimyr (claimyr.com) that helps you actually reach an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when I was stuck in adjudication and couldn't get through the regular way.
Zara Khan
I went through this last year when I got let go. Had trouble reaching NYS Department of Labor by phone for weeks to check on my claim status. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to call over and over.
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MoonlightSonata
•Never heard of that before but might be worth checking out if the phone lines are still impossible to get through.
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Mateo Gonzalez
The whole system is designed to make employers pay as little as possible while making it hard for workers to get benefits. Your employer's UI tax rate goes up if too many former employees collect unemployment, so they have incentive to fight legitimate claims. It's frustrating but that's how it works.
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Anastasia Kuznetsov
•this is why so many companies try to claim everything is misconduct even when its not
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