New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I went through this last year when I got let go. Had trouble reaching NYS Department of Labor by phone for weeks to check on my claim status. Finally used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me so much frustration trying to call over and over.

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Never heard of that before but might be worth checking out if the phone lines are still impossible to get through.

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The whole system is designed to make employers pay as little as possible while making it hard for workers to get benefits. Your employer's UI tax rate goes up if too many former employees collect unemployment, so they have incentive to fight legitimate claims. It's frustrating but that's how it works.

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this is why so many companies try to claim everything is misconduct even when its not

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If you're having trouble reaching someone at NYS Department of Labor to ask questions about your claim, I had good luck using Claimyr (claimyr.com). They help you get through to an actual agent instead of sitting on hold forever. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting hung up on.

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never heard of that but might be worth trying, calling nysdol is basically impossible

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Same question but wondering about things like paying off credit cards or student loans with unemployment money? Technically it's income replacement but curious if anyone knows if that could cause issues?

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No issues at all. Your unemployment benefits are yours to use for any expenses. Paying off debt is actually financially smart if you can manage it while covering your basic needs.

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honestly the unemployment system is so broken, doesn't matter if you fire someone or they quit, they'll probably get benefits anyway. i've seen people get unemployment after stealing from their employer because nys department of labor barely investigates anything anymore

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That's not really accurate. NYS Department of Labor does investigate misconduct claims, especially when employers provide documentation. Theft would definitely disqualify someone from benefits if proven. The process might be slow but they do make proper determinations based on the evidence.

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just document everything going forward with other employees. keep records of warnings, policy violations, performance issues. makes it easier if you ever have to deal with this again

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If clearing your cache doesn't work, you might need to contact an NYS Department of Labor agent directly. I had a similar issue where the system was mixing up different types of forms and I couldn't get through on the phone for weeks. I ended up using a service called Claimyr (claimyr.com) that helped me reach an actual person at NYS Department of Labor. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to clear up the system error on my account in just a few minutes.

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I've never heard of that service but if it actually gets you through to someone at NYS Department of Labor it might be worth trying. The regular phone number just hangs up on me.

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Just to clarify for anyone else reading - Form 940 is specifically the Employer's Annual Federal Unemployment (FUTA) Tax Return. Employers use it to report wages subject to FUTA tax and calculate their annual FUTA tax liability. As unemployment claimants, we have nothing to do with this form. If you're seeing it on your weekly claim, it's definitely a system error that needs to be fixed.

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If you're having trouble getting through to NYS Department of Labor by phone to file claims or check status, I found this service called Claimyr (claimyr.com) that helps you actually reach an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me when I was stuck in adjudication and couldn't get through the regular way.

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Good to know there are options if I run into problems. Hopefully I won't need it but I'll keep that in mind.

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Just to add - make sure you're filing your weekly claims on time every week through the correct NY system. Missing a week can cause delays in your benefits.

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