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The NYS Department of Labor has actually improved processing times significantly since 2023. Standard claims without complications typically process within 10-14 business days. However, if your claim requires adjudication (employer disputes, quit vs layoff verification, etc.) it can take 4-6 weeks. You can check your claim status on my.ny.gov. If you're having trouble reaching them by phone due to high call volume, I used a service called Claimyr (claimyr.com) that helped me get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works.
Wait what's adjudication exactly? My status just says pending and I'm freaking out that something went wrong
The whole system is a nightmare honestly. I've been waiting 3 weeks just to talk to someone about my claim status and the phone lines are always busy. They say processing is faster but try actually getting help when something goes wrong!
Just keep in mind you also have to meet the job search requirements every week to keep getting benefits. That's 3 work search activities per week and you have to log them in the system. The benefit amount is just part of the equation - staying compliant with all the NYS Department of Labor rules is what keeps the payments coming.
Other reasons they deny claims include not earning enough wages in your base period, being fired for misconduct, or failing to meet the job search requirements. But if you were legitimately laid off and have proof, this should be an easy appeal to win. Just make sure you understand the difference between a layoff and being terminated for cause when you explain your situation.
ugh the unemployment system is such a nightmare... but yeah you should apply. just be prepared for it to take FOREVER and for them to ask you a million questions about why you were fired. they make it seem like everyone is trying to scam the system
Noah huntAce420
If you're having trouble getting through to NYS Department of Labor to ask about your specific calculation, I used claimyr.com a few months ago when I had questions about my benefit amount. They got me connected to an actual agent who walked through my wage history with me. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number.
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Ana Rusula
•Did you have to pay for that service? Sounds too good to be true honestly.
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Noah huntAce420
•Yeah there's a fee but it was worth it for me since I was getting nowhere with regular calling. The agent was able to pull up my account and explain everything clearly.
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Fidel Carson
just wanted to add that if you had multiple jobs during your base period they'll combine all the wages from different employers. learned that the hard way when i was trying to figure out my own calculation last year lol
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