New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If you're having trouble getting through to NYS Department of Labor by phone, you might want to check out claimyr.com - they help people actually reach unemployment agents when the regular phone lines are jammed. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Given how important it is to report this situation quickly, it might be worth looking into.

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Thanks I'll check that out. The regular NYS Department of Labor phone number has been impossible to get through on.

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Wait so what if someone is just in jail for like a weekend? Do you have to report that too or is there some minimum time period?

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Any period of incarceration where you can't work or look for work should be reported. Even a few days can technically affect eligibility for those specific weeks.

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I had a similar situation last year when my company downsized. I was worried about the same thing and actually called my old manager to ask. She told me not to worry about it at all and that they expected people to file for unemployment after the layoffs. If you're having trouble reaching NYS Department of Labor directly about questions like this, I recently discovered a service called Claimyr (claimyr.com) that helps you get through to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you need to talk to someone at NYS Department of Labor but can't get through on your own.

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Thanks for the info! I might check that out if I have other questions about my claim.

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just wanted to say dont feel guilty about filing! unemployment is there for exactly this reason - when you lose your job through no fault of your own. your employer knew this was part of doing business when they hired you

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The whole system is a nightmare honestly. I've been trying to get through to someone at NYS Department of Labor for weeks about my claim being stuck in adjudication and their phone lines are always busy. You call and get disconnected constantly. It's like they don't want to help people.

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How much does something like that cost? Seems like we shouldn't have to pay extra just to reach our own government agency.

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I know it feels wrong to need help just to make a phone call, but honestly it saved me so much stress and time. The alternative was potentially losing weeks of benefits while waiting.

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Just make sure you file your weekly claims every week even if your initial claim is still processing. Missing a week can cause delays in your payments later. And NEVER lie about working or earning money - they cross-reference with employment records and you'll get hit with an overpayment demand.

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What happens if I work a few hours one week but still need unemployment? Do I report that?

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Yes absolutely report any work and earnings. They'll reduce your benefit amount for that week based on what you earned, but you won't lose eligibility completely as long as you earn less than your weekly benefit amount plus $50.

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Grace Lee

The system is fundamentally broken and they know it. They make it deliberately difficult hoping people will give up and stop claiming benefits. I've been through THREE separate adjudication processes this year alone, each one lasting weeks. The job search requirements are intentionally confusing and they change the rules without proper notification.

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I feel this so much. It's like they design the system to be as frustrating as possible.

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The Boss

One thing that helped me was setting up a dedicated email folder for all NYS Department of Labor correspondence and keeping a calendar with important dates like when my job search activities are due. Prevention really is better than trying to fix problems after they happen. Also make sure your contact information is always current in the system.

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I had this same frustration last year! What really helped me was using a service called Claimyr (claimyr.com) to actually get through to a NYS Department of Labor representative. They helped me understand that my job search strategy needed adjustment - turns out I wasn't targeting the right types of positions for my background. There's a helpful video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to an actual person at NYS Department of Labor can give you insights the website can't.

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Interesting, I never thought about calling NYS Department of Labor for job search advice. I just assumed they only handled claim issues.

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Wait, you can actually get through to someone at NYS Department of Labor? I've tried calling like 20 times and either get busy signals or disconnected.

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THE WHOLE SYSTEM IS RIGGED! They say unemployment is low but these companies are posting fake job listings and ghost candidates after interviews. I've been unemployed for 6 months and NYS Department of Labor just keeps telling me to keep looking. Meanwhile my benefits are running out soon.

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I feel your frustration but try to stay focused on what you can control. Document everything for your job search log and consider expanding your search radius or looking at adjacent industries.

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