New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The unemployment system is so messed up with these situations! They want you to look for work but then if you're actually sick they make it impossible to transition to disability benefits. I've been dealing with chronic pain for months and still forcing myself to apply for jobs I know I can't do just to keep my benefits. It's ridiculous that there's no clear guidance on this from NYS Department of Labor.

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totally get the confusion here! when my back went out I was in the same spot

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Wait I'm confused - what's the difference between regular unemployment and standby unemployment? I thought there was only one type??

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Standby is for when you're temporarily laid off but your employer expects to call you back within a specific timeframe. With standby, you don't have to do the job search requirements. Regular UI is for when you're permanently separated from your job and actively looking for new work.

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Just wanted to say good luck with whatever you decide to do. The whole unemployment system is set up to deny people and make it as hard as possible to get benefits.

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the amount varies a lot. my friend gets like $450 but i only get $280 even though we made similar money. depends on when you worked and how much you made in specific quarters i think

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To clarify the base period calculation - NYS Department of Labor uses your highest quarter earnings to determine your weekly benefit rate, which is roughly 1/26th of that amount. There's also a minimum ($124/week) and maximum ($504/week for 2025). If you worked multiple jobs, they'll combine all your covered wages from different employers during your base period.

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ok that makes more sense. so if my highest quarter was like $15,000 i'd get around $575 per week? but you said max is $504 so i'd get the max?

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Exactly right - if your calculation comes out higher than $504, you'd receive the maximum amount. The formula helps ensure higher earners get more support while capping it at a reasonable level.

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If you're having trouble explaining this to people or need to contact the NYS Department of Labor for any reason, I found a service called Claimyr (claimyr.com) that helps you actually get through to agents when the phone lines are constantly busy. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helpful when you need to talk to someone about your claim details.

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How much does something like that cost? The phone lines are definitely impossible to get through on.

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I'd rather pay a small fee than waste hours trying to get through myself. The time saved was worth it for me when I had questions about my weekly claim certification.

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just tell your neighbor that unemployment insurance is no different than workers comp or disability insurance - its all paid for by employers as part of doing business

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THE WHOLE SYSTEM IS DESIGNED TO DENY PEOPLE!! They make the rules so complicated on purpose. I know people who worked for YEARS and still got denied for ridiculous reasons. Don't give up though - you can appeal their decision.

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File an appeal ASAP if you think the denial is wrong. You only have 30 days from the determination date. The appeal process lets you present additional evidence about your work history and earnings.

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Good point about the 30 day deadline. I'll start working on the appeal this week just in case.

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