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I had so much trouble getting through to NYS Department of Labor when they flagged my claim for review. Kept getting disconnected after waiting on hold for hours. Finally used this service called Claimyr (claimyr.com) that calls them for you and gets you connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me weeks of frustration trying to get answers about my disqualification.
The whole system is designed to deny as many people as possible! They'll find any excuse - didn't file your weekly claim on the exact right day, missed one job search contact, anything. It's all about saving the state money.
I had a nightmare trying to reach someone at NYS Department of Labor when I had questions about my eligibility after a layoff. Spent hours on hold and kept getting disconnected. Finally found this service called Claimyr at claimyr.com that actually got me through to a real person. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation.
I had such a hard time getting through to NYS Department of Labor when I had questions about my claim status. The phone lines are always busy and the website chat never worked for me. I actually found this service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting disconnected.
The weekly claim questions are pretty straightforward - did you work, did you look for work, are you able and available to work, etc. Just answer truthfully. If you worked any hours that week you have to report it and they'll reduce your benefits accordingly but you might still get partial benefits depending on how much you earned.
The NYS Department of Labor system is so frustrating!!! I've been trying to understand my benefit calculation for weeks and every time I call I get different information. One person told me they use gross wages, another said they adjust for certain deductions. Which is it??
Ravi Choudhury
same boat here, applied 2 weeks ago and still nothing
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CosmosCaptain
You know what really gets me? They make this process SO difficult for people who are already stressed about losing their jobs. Like they WANT you to give up and not collect. The whole system needs to be overhauled but nobody in Albany cares about working people.
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Ravi Choudhury
•for real, it's like they design it to be confusing on purpose
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