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I had trouble reaching anyone at NYS Department of Labor when I was dealing with my appeal. Kept getting busy signals and when I did get through, they'd transfer me and I'd get disconnected. Someone on here recommended claimyr.com - it's a service that calls for you and gets you connected to an actual agent. Watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Actually got through to someone who could explain the appeal timeline and what documents I needed. Might be worth looking into if you have trouble getting through on your own.
how much does something like that cost? seems like you shouldnt have to pay to talk to your own state agency
You need to be super careful about this. If NYS Department of Labor determines you quit without good cause, you'll be disqualified from benefits entirely. Even if you think you have good cause, they might disagree during the adjudication process. Document everything - your normal hours, the reduced hours, any emails or conversations about scheduling, financial impact, etc.
honestly the unemployment system is so messed up right now i wouldn't count on getting benefits either way... my friend quit for good cause and still had to appeal and wait months for her money
I had this same worry when I was job hunting last year after my layoff. Called the NYS Department of Labor helpline but couldn't get through after waiting forever. Finally used this service called Claimyr (claimyr.com) that helped me get through to an actual agent who confirmed unemployment isn't what they mean by government assistance on those forms. There's even a video demo showing how it works: https://youtu.be/qyftW-mnTNI. Saved me a lot of stress about the whole background check thing.
Make sure you have your bank account info ready too for direct deposit setup. Also heads up - after you file your initial claim you'll need to do job search activities and report them when you file your weekly claims. NYS Department of Labor requires you to look for work unless you're on standby status.
Job search requirements are 3 work search activities per week unless you're in a union with a hiring hall or have return-to-work date within 10 weeks. Activities include applying for jobs, attending job fairs, networking events, or taking training courses. Keep detailed records of everything you do.
Yuki Tanaka
The whole system is so confusing! I still don't understand why they use quarters instead of just looking at your annual salary. Makes no sense to me.
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Carmen Ortiz
Just remember you'll also need to file your weekly claims and do job searches to keep getting paid. The benefit amount is just one part of the process - staying eligible is the ongoing challenge with NYS Department of Labor requirements.
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