Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Join the conversation
I had trouble reaching someone at NYS Department of Labor when I had questions about my base period earnings. Their phone lines are always busy and the online system doesn't always show detailed breakdowns. I ended up using claimyr.com which helped me get through to an actual agent who could explain my work history calculation. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process way less stressful than trying to call for hours.
Never heard of that but anything is better than sitting on hold forever. NYS Department of Labor customer service is impossible to reach these days.
Don't stress too much about it. With 3 years of steady work you definitely have enough credits. The system is designed to help people who've been contributing through their paychecks. Just keep documentation of your work history and wages in case they need verification during the application process.
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The Commissioner is Roberta Reardon but she's not going to handle individual claims obviously. For your situation, the Claims Division handles weekly certifications and the Adjudication Unit reviews flagged claims. If your claims are being held up, there's probably a work search requirement issue or they need additional verification.
Thanks for the specific department names! Do you know if there's a way to escalate within the Claims Division if regular customer service isn't helping?
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If you're having trouble getting through to NYS Department of Labor for specific data requests, you might want to try claimyr.com - they have a service that helps people actually reach live agents at unemployment offices. Sometimes the research departments can point you to data that's not easily found online. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works.
Interesting, I hadn't thought about calling them directly. Do you think they'd actually have someone who could help with historical statistics requests?
It's worth a shot! I used it when I couldn't get answers about my claim status, and they connected me pretty quickly. The research folks might be more accessible than you'd think.
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THE WHOLE SYSTEM IS DESIGNED TO DENY BENEFITS! They make it so confusing on purpose. I got denied even though I worked for 2 years because they said I didn't earn enough in the right quarters. Make sure you understand their base period calculation or you'll get screwed like I did.
That sucks but did you appeal the decision? Sometimes they calculate the base period wrong initially.
Just went through this myself. The main thing is being unemployed through no fault of your own. Economic layoffs, company closures, end of seasonal work all qualify. Getting fired for poor performance might still qualify but misconduct like stealing or violating company policy usually doesn't. Your 18 months should be plenty for the earnings requirement.
Megan D'Acosta
I had trouble getting through to NYS Department of Labor when my IHSS case ended unexpectedly. Spent weeks trying to call and getting disconnected. Finally used this service called Claimyr (claimyr.com) that helps you actually reach a real person at the unemployment office. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Made the whole process so much easier than trying to navigate the phone system myself.
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Alice Fleming
•How much does something like that cost? I'm already stressed about money with losing this job.
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Megan D'Acosta
•They focus on getting you connected rather than the cost. For me it was worth it because I was losing time and getting nowhere with the regular phone lines. Check out their site for details.
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Sarah Ali
Make sure you apply as soon as possible after your last day of work! Don't wait because there's usually a one-week waiting period before benefits start. Also be prepared for potential adjudication if they need to verify your IHSS employment - it's not uncommon for non-traditional work arrangements to require additional review.
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Alice Fleming
•What happens during adjudication? Should I be worried about that?
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Hassan Khoury
•Adjudication just means they're reviewing your case to confirm eligibility. For IHSS workers, they might verify your employment status and earnings. As long as you have proper documentation, it should resolve without issues.
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