New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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wait so interest stops during appeals? that doesnt seem right, why would they give you a free loan basically

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It's because you have due process rights. If the overpayment determination is wrong, you shouldn't be penalized with interest charges while exercising your right to appeal. It's actually pretty standard for government debt collection.

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THE WHOLE OVERPAYMENT SYSTEM IS A SCAM!!! They make mistakes all the time and then charge YOU interest for THEIR errors. I got hit with a $3,400 overpayment that took 8 months to prove was wrong but by then I'd already paid hundreds in interest because I was scared not to pay.

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That's awful! Did you ever get the interest refunded after proving it was their mistake?

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The whole quarter system is confusing AF. Like why can't they just use your last year's W-2? Would be so much simpler than this base period nonsense

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I think there might be different rules if you don't have enough earnings in the regular base period? Something about an alternate base period that uses more recent quarters but I'm not sure how that works.

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THE WHOLE SYSTEM IS RIGGED AGAINST YOUNG PEOPLE! They make it harder for kids to get jobs then make them jump through hoops for benefits. My daughter went through this same BS last year and it took MONTHS to get her first payment. NYS Department of Labor doesn't care about helping young workers at all.

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That's really frustrating. How long did it actually take for your daughter's claim to get approved?

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Similar situation here - my 20 year old had issues too but it turned out to be because he didn't report some cash wages from a summer job correctly. Once we figured that out and submitted the right paperwork, his weekly claims started going through normally. Check if there are any wage discrepancies showing up in his account.

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I had a nightmare trying to get my 1099-G from NYS Department of Labor last year. The website kept crashing and when I called they said I had to wait for it to be mailed. If you still can't find yours online, you might need to call them directly. I used a service called claimyr.com that helped me get through to an actual agent - they have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of busy signals.

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Nina Chan

How much did that cost? I've been trying to reach NYS Department of Labor for weeks about my tax documents.

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It was worth it for me since I needed to resolve the issue quickly for my tax filing deadline. Much easier than the endless phone tree.

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Just a heads up - if you received any of the enhanced federal benefits during the pandemic (like the extra $600 or $300 weekly), those are also taxable. Make sure your 1099-G includes everything you received, not just the regular state unemployment amount.

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Wait I'm confused about something - do you have to file within a certain time after each week to get your weekly benefits? Or is that different from the initial filing deadline?

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That's a separate thing. Once your claim is established, you need to file your weekly claim each week to continue receiving benefits. You typically have until the following Sunday to file for the previous week, but it's best to file as soon as the week ends on Sunday.

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The whole system is so confusing. Why don't they just automatically start your benefits from the day you tell them you were laid off? Makes no sense that you lose money just because you didn't know about some arbitrary rule.

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I agree it's frustrating, but I think the one-week backdate limit is to prevent people from filing months later and claiming benefits for the whole period. Still sucks when you're dealing with job loss stress though.

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