New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The whole NYS Department of Labor system is a joke honestly. They make it impossible to get real information about your claim and then act like it's your fault when you can't figure out what's going on. I've been waiting 3 weeks just to talk to someone about why my payments stopped!

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Pro tip: if your claim shows 'Under Review,' check the 'Correspondence' section in your online account. NYS Department of Labor often sends messages there that require a response, and if you miss them, your claim can get stuck in limbo. Also make sure you're continuing to file your weekly claims even while it's under review - that's super important.

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Good call on checking correspondence! I found a message asking for wage verification from my previous job. Guess I need to contact my old employer.

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ugh this form is SO confusing!! why does the NYS Department of Labor make it so complicated??? I've started it like 3 times and keep getting different error messages. Do I really need ALL my employers from the past year and a half?? what if I can't remember exact start dates from my part time job last spring?

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Yes, you need all employers from the base period. If you can't remember exact dates, check old tax documents, bank deposits, or contact the employer's HR department. Incomplete information will delay your claim.

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Been through this process twice now with NYS Department of Labor. Pro tip - save your application as you go because the system times out. Also double check that your bank routing number is correct for direct deposit. I made a typo and had to wait weeks for a paper check.

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Good point about saving! Is there a way to save a draft or do I need to complete it all at once?

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honestly the whole unemployment system is such a pain... i filed when my company just stopped paying everyone and it took forever to get anything sorted out. but yeah you should definitely file, they cant expect you to work for free!!!

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How long did your case take to resolve? I'm worried this will drag on for months.

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Just want to say hang in there - this situation is so stressful but you're doing the right thing by looking into your options. No one should have to work without getting paid. I hope NYS Department of Labor processes your claim quickly!

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The whole system is ridiculous. They make these calculations so complicated and then make it impossible to get help understanding them. I've been dealing with NYS Department of Labor for months and still don't fully understand how they came up with my numbers.

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I understand the frustration, but the calculation is actually fairly straightforward once you know the formula. Your base period wages determine everything, and you can view all that information in your online account.

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omg same question! been wondering this for weeks, glad someone finally asked

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The whole system is messed up!! They expect people to report from jail when you can barely make a phone call and the phones cost like $5 a minute. Then they want their money back like you planned to get arrested. My brother went through this and it took months to sort out the overpayment even though he reported it right away.

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exactly! and they act like its fraud when really the system should just stop automatically when someone gets booked

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I work in a law office and see this all the time. The data matching between correctional facilities and NYS Department of Labor usually catches incarceration within 1-3 weeks, but the person is still responsible for any overpayments during that delay period. Your friend should absolutely have someone report this ASAP to minimize the overpayment amount.

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