New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

wait so you CAN get unemployment if you quit?? i thought that was impossible. my job has been cutting everyone's hours too but i assumed i was stuck there

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Yes, but it's not automatic. You need to meet specific criteria for 'good cause' and the burden of proof is on you. Significant reduction in hours or changes to working conditions can qualify, but you typically need to show you tried to resolve it with your employer first and that a reasonable person would have quit under those circumstances.

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Just make sure you keep up with your weekly claims and job search requirements while collecting. The NYS Department of Labor is pretty strict about that stuff and you don't want to get hit with an overpayment later.

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Good point - what exactly are the job search requirements? I want to make sure I do everything right.

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I had trouble getting through to NYS Department of Labor when I needed to verify some information about my claim status. If you run into issues reaching them by phone, I found this service called Claimyr that helped me get connected to an actual agent. They have a website at claimyr.com and there's a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Really saved me a lot of frustration with busy signals.

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Interesting, I might need to check that out. The NYS Department of Labor phone lines are always jammed.

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The whole system is broken. I've been waiting 9 weeks for my determination and they won't tell me ANYTHING. Meanwhile bills keep coming and they act like we don't exist. NYS Department of Labor is completely overwhelmed but won't admit it.

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I feel your frustration but 9 weeks does seem unusually long. Have you tried requesting a supervisor callback through the online messaging system?

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same boat here, quit one job in november and got laid off from another in january. still waiting on determination but at least im not alone i guess

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The NYS Department of Labor system is so confusing with all these calculations! I still don't understand why my benefit amount was lower than I expected even though I made good money.

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It could be because they use your base period wages, not your most recent wages. The base period is usually the first four of the last five completed calendar quarters before you filed.

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Just remember you also need to meet the job search requirements to keep getting benefits. NYS Department of Labor requires 3 work search activities per week now.

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I've been trying to reach NYS Department of Labor for weeks about my claim status and can never get through on the phone. Finally found this service called Claimyr that actually gets you connected to an agent - check out claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much frustration!

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Interesting, I've been having the same problem getting through to anyone. How much does something like that cost?

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Worth looking into their site for details, but honestly after spending hours on hold getting nowhere, having someone actually answer was priceless.

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Don't stress too much about the time requirement thing. I've seen people qualify with really short work periods as long as they had other employment history. The NYS Department of Labor system is pretty good at calculating everything automatically when you file.

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