New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The issue with unemployment isn't just NYS Department of Labor - it's that the whole concept puts people in limbo between jobs. You're dealing with bureaucracy when you're already stressed about money and finding work. Plus they make you jump through hoops to prove you're looking for jobs when most of us are already doing that anyway. It's like they assume everyone is trying to cheat the system.

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exactly! and then they act surprised when people get frustrated. like sorry for being stressed about paying rent while your system takes forever to process a simple claim

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From a practical standpoint, the best approach is to stay on top of your weekly certifications, keep detailed job search records, and respond immediately to any requests for information. I know it seems overwhelming but the system does work if you follow all the procedures exactly. Most delays happen when people miss deadlines or don't provide complete documentation.

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That makes sense. I think part of my problem was not understanding how strict they are about deadlines. I'll be more careful going forward.

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The whole system is confusing honestly. Why can't they just make it clear on the website where you're supposed to file? I spent an hour looking through labor.ny.gov trying to figure this out when I got laid off. Shouldn't have to guess about something this basic.

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just file in ny since thats where your job was, dont overthink it

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ugh the whole system is so confusing! I was underemployed for like 3 months last year and could never figure out if I was doing the weekly claims right. kept getting different answers every time I called NYS Department of Labor

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Getting through to NYS Department of Labor by phone is always a nightmare. If you're still having trouble with claims, I heard about this service called Claimyr (claimyr.com) that helps people get connected to actual agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you need to talk to someone about your specific situation.

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Grace Lee

I think there's also something about being able and available for work that's different between the two situations. Like if you're underemployed, you still have to prove you're looking for additional work or a better job, not just settling for the reduced hours.

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Evelyn Xu

Exactly right! The job search requirement applies to both unemployment and underemployment situations. You have to show you're actively seeking work that would restore your earnings to the level they were before.

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I had trouble reaching someone at NYS Department of Labor when I had questions about my claim status. The phone lines are always busy and I kept getting disconnected. A friend recommended trying claimyr.com - it's a service that helps you get through to actual NYS Department of Labor agents. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Ended up being really helpful for getting my questions answered about wage calculations.

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Lia Quinn

Never heard of that service but honestly anything that helps you actually talk to someone at NYS Department of Labor sounds worth it. I spent weeks trying to get through on the phone.

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Just to add - even if your employer goes out of business or stops paying their unemployment taxes, you're still covered. The state has systems in place to handle those situations. Your benefits come from the unemployment insurance fund that all employers pay into, not from your specific employer's account.

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wait so if my company has had a lot of layoffs does that mean they pay more in unemployment taxes?? that seems backwards since they're already struggling financially

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Yes, companies with higher claim rates do pay higher unemployment insurance tax rates. It's designed to incentivize employers to maintain stable employment when possible.

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Amina Bah

The whole system is set up so individual employers can't retaliate against workers for filing claims since they're not paying benefits directly. NYS Department of Labor keeps that separation for good reason.

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