New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had a nightmare trying to get through to NYS Department of Labor about my 1099-G last year. Their phone lines are always busy and the online chat never works. If you can't find your form online, you might want to try claimyr.com - they help people get through to actual NYS Department of Labor agents. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling.

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Thanks, I'll check that out if I can't find the form in my account. Really hoping it's just hiding somewhere in there.

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Your friend was probably thinking of the special COVID unemployment programs where taxes were waived on the first $10,200 for 2020 only. Regular state unemployment has always been taxable. Make sure you keep records of everything!

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ugh the whole system is such a mess. took me 3 weeks just to get my first payment and even then i had no idea if the amount was right or wrong. they don't explain anything clearly

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Mei Lin

Same here! I thought I was getting the wrong amount for months before I realized they automatically deduct taxes unless you opt out.

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Wait so restaurant work counts the same as other jobs? I always heard service industry workers had trouble with unemployment because of tip reporting issues. Should I be worried about that affecting my benefit calculation?

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Tips that were properly reported to your employer and showed up on your paystubs will count toward your wage calculation. If tips weren't reported, they won't be included in your base period wages, which could lower your benefit amount. This is why it's important to report all tip income.

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File anyway and see what happens. Worst case they deny you but at least you tried.

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Actually, there can be consequences for filing without good cause - it could affect future benefit eligibility. Better to understand the requirements first.

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I went through something similar when I quit my job at a warehouse. The supervisor was making sexual comments and creating an uncomfortable environment. I filed for unemployment and had to go through the whole adjudication process, but I eventually got approved. The key was having specific examples and being able to show I tried to address the issue with HR first. NYS Department of Labor wants to see you made reasonable efforts to resolve the situation before quitting.

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Did you have to provide witness statements or just your own account of what happened?

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omg I'm so confused about this stuff too! I thought there were only like 2 types - unemployed or employed lol. This is way more complicated than I expected when I lost my job.

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Don't worry about the technical categories! Just focus on documenting that your job loss wasn't your fault and gathering your work history for the past 18 months.

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THE NYS DEPARTMENT OF LABOR SYSTEM IS SO CONFUSING!!! They make everything needlessly complicated with all these different terms and categories. Just file your claim and answer their questions honestly - don't overthink the economic theory behind it.

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I feel you on the frustration! The whole process feels designed to discourage people from applying.

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If you're having trouble getting through to NYS Department of Labor to update your address or verify your claim status, you might want to check out claimyr.com - they help people get through to agents when the phone lines are jammed. There's a demo video at https://youtu.be/qyftW-mnTNI that shows how it works. I used it last year when I couldn't reach anyone about my adjudication issue.

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Thanks for the suggestion! The phone lines have been impossible lately. I'll check that out if I run into issues.

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Just to add - when you file your weekly claims, make sure your new address is correct because they might mail you important documents. I missed an appointment notice once because my address wasn't updated and almost lost my benefits.

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