New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I remember when I first filed I was so confused about this too. They also factor in any part-time work you might have had during that base period. If you worked multiple jobs, they combine all the wages from all employers during those quarters.

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This has been really helpful everyone. I'm going to log into my ny.gov account and see if I can find the actual breakdown of my base period earnings. At least now I understand the formula better!

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I had trouble reaching NYS Department of Labor to discuss my gross misconduct determination and kept getting busy signals for weeks. Finally used this service called Claimyr (claimyr.com) that got me through to an actual agent in like 20 minutes. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. The agent was able to explain exactly what evidence I needed for my appeal and even helped me understand the timeline better.

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Thanks for sharing that! I've been trying to call for days with no luck. How much does that service cost?

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It was worth it just to finally talk to someone who could give me real answers about my case instead of guessing what the determination letter meant.

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Wait, I'm confused about something. If they say you committed gross misconduct, does that mean you can never get unemployment benefits again? Or just for this claim? I'm worried because I might be facing something similar at my job.

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It's just for this specific claim. If you get a new job and later become unemployed through no fault of your own, you can file a new claim. Gross misconduct doesn't permanently bar you from benefits.

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Wait I'm confused too - if we're already paying into unemployment insurance through payroll deductions, why do some people have trouble getting approved for benefits? Shouldn't it be automatic if we've been paying in?

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Paying the tax doesn't guarantee approval - you still have to meet eligibility requirements like being unemployed through no fault of your own, actively seeking work, and having sufficient work history. The tax just funds the program, but NYS Department of Labor still has to verify you qualify for benefits under the rules.

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If you ever need to contact NYS Department of Labor about unemployment benefits, I'd recommend checking out claimyr.com - they help people get through to actual agents instead of dealing with the busy phone lines. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. I used it when I had questions about my claim status and it saved me hours of trying to call.

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Good to know for the future! Hopefully I won't need unemployment anytime soon but it's helpful to know there are ways to actually reach someone at NYS Department of Labor if needed.

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Make sure when you file that you answer the questions about your availability honestly. If there were any dates when you couldn't work due to the disability, report those accurately. NYS Department of Labor will likely put your claim into adjudication to review the circumstances, but as long as you're truthful about the timeline and have medical clearance, you should be approved.

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What does adjudication mean exactly? Is that when they investigate your claim?

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Adjudication is when NYS Department of Labor reviews your claim to determine if you meet all the eligibility requirements. It can take 2-4 weeks typically, and they might contact you or your employer for additional information.

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UGH the whole system is so confusing!!! Why can't they just have clear answers about this stuff on their website? I swear NYS Department of Labor makes everything more complicated than it needs to be.

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I feel you on that. The rules seem to change depending on who you talk to sometimes.

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DONT WAIT!! I made the mistake of waiting like 6 weeks because I was embarrassed about getting fired and thought maybe I'd find something quick. Big mistake. You lose all that time and money. File immediately even if you think you might find work soon.

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yeah file asap dude, no point in waiting around

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