New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I had this exact problem and couldn't get through to anyone at NYS Department of Labor for weeks. The phone lines are always busy and the online chat never works. Super frustrating when you're trying to stay compliant with your weekly claims.

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If you're having trouble reaching NYS Department of Labor by phone, I found this service called Claimyr (claimyr.com) that helps people get through to unemployment agents. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out for situations like this where you need to speak to someone about training requirements.

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Just wanted to add that even if you can't complete this specific training module, make sure you're still doing your other job search activities. The NYS Department of Labor requires documentation of all your efforts, so keep track of everything you're doing even if this one quiz is broken.

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Just remember you have to actively look for work and document your job search activities. NYS Department of Labor requires you to make at least 3 job contacts per week and keep records. If you don't do the work search requirements they can disqualify you and you'll have to pay back benefits.

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ugh the job search thing is so annoying especially when there arent many jobs in your field. but yeah they do check on it sometimes

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If you have trouble getting through to NYS Department of Labor to ask questions about your benefit amount, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was super helpful when I couldn't get through on my own after weeks of trying.

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Interesting, never heard of that. Did they charge you for it?

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Yeah there's a fee but it was worth it to actually talk to someone instead of getting hung up on constantly. Way less stressful than hitting redial for hours.

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ugh the whole system is a nightmare. I've been waiting 3 weeks for my pending resolution too and nobody can tell me anything useful. At least you worked retail management - I was a temp worker so they're probably making it even more complicated for me

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From what I understand, 'pending resolution' typically indicates they're verifying employment details or investigating a potential eligibility issue. For store closures, this is usually routine verification that can take 3-4 weeks on average. The good news is that if you're approved, you'll receive retroactive payments for all the weeks you've been filing. Make sure you continue filing your weekly claims and keep your job search log updated in case they request it during the review process.

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The whole system is so confusing! I still don't understand why they use quarters instead of just looking at your annual salary. Makes no sense to me.

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Just remember you'll also need to file your weekly claims and do job searches to keep getting paid. The benefit amount is just one part of the process - staying eligible is the ongoing challenge with NYS Department of Labor requirements.

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Just tell him to apply honestly. The worst they can say is no and then you know for sure. NYS Department of Labor will review his work history and wages automatically when he files the claim. If he doesn't qualify they'll send him a determination letter explaining why. But from what you described it sounds like he should be fine. Restaurant workers get laid off all the time and most of them qualify for benefits.

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One thing to mention - make sure he applies as soon as possible! You can't get retroactive benefits for weeks before you file your claim. So even if he's not 100% sure about eligibility, it's better to apply now and find out rather than wait and potentially lose out on weeks of benefits.

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Good point! I'll tell him to file the application this week. Better safe than sorry with the timing.

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